Borderland Windows

Business Details

16 Years

experience

Trusted Window & Door Replacement in El Paso

Since July 2010, Borderland Windows has served the El Paso and Las Cruces communities with premium window and door replacement solutions. Founded by Grace and Sean Pitzer, our family-owned business prioritizes quality craftsmanship and customer satisfaction over mass production. Our dedicated in-house installation team ensures meticulous attention to detail, adhering to industry standards while maintaining personalized service. We specialize in energy-efficient vinyl window replacements and pre-hung exterior door installations, focusing exclusively on complete unit replacements rather than repairs. Our commitment to transparency means no high-pressure sales tactics, with a focus on providing tailored options to meet individual homeowner needs.

Recognized through multiple Best of El Paso awards, we maintain a reputation for reliability backed by consistent 5-star customer feedback. While we do not offer repair services or structural modifications, our expertise lies in delivering durable, energy-saving solutions that enhance home comfort and value. We operate with a minimum project requirement of four units to ensure efficient use of our team's time and resources. Our partnerships with financing providers like Wells Fargo and Discover enable accessible payment options for customers. Through continuous dedication to quality and ethical business practices, we remain a trusted local choice for window and door replacements.

Services

Window Replacement Sliding Door Replacement Exterior Door Installation Financing Options Energy-Efficient Solutions

Details

Year established: 2010

Highlights and features

Family-owned since 2010 with in-house installation experts
No-pressure consultations with multiple product options
Specialize in energy-efficient vinyl window replacements
Consistently awarded Best of El Paso winners
Transparent pricing with financing partnerships available

What people say

5-star service Excellent customer support Energy savings achieved Professional installers Transparent pricing

Website

Update Listing

Services

Window Replacement

We specialize in complete residential vinyl window replacements designed to improve energy efficiency and home comfort. Our energy-efficient models reduce utility costs while enhancing property value. Each installation includes professional measurement, removal of old units, and precise fitting of new windows with manufacturer warranties.

Sliding Door Replacement

Our sliding door replacement service upgrades existing patio doors with modern energy-efficient vinyl options. These doors feature smooth operation mechanisms and enhanced security features while maintaining aesthetic appeal. The installation process includes proper sealing and alignment to maximize energy savings and durability for Texas and New Mexico climates.

Exterior Door Installation

We install pre-hung exterior doors that combine security with thermal efficiency. Our selection includes reinforced frames and weatherstripping systems to withstand regional temperature extremes. Each installation ensures proper door alignment and threshold sealing to prevent air leakage while maintaining easy access and aesthetic integration with home exteriors.

Financing Options

We offer multiple financing solutions through partnerships with major credit providers. These zero-interest programs allow homeowners to spread project costs over 15-21 months without accruing interest when paid on time. Our financing options make energy-efficient upgrades accessible while maintaining competitive pricing structures for El Paso and Las Cruces residents.

Energy-Efficient Solutions

Our product line focuses on ENERGY STAR-rated windows and doors that meet strict efficiency guidelines. These solutions reduce HVAC workload through advanced insulation technologies and low-E glass coatings. Customers benefit from lower utility bills and improved indoor comfort while qualifying for potential federal tax credits up to $600 for qualifying installations.

People

Grace Pitzer

Co-Owner

With over 15 years in home improvement, Grace Pitzer co-founded Borderland Windows to bring quality window solutions to the Borderland region. Her customer-first approach ensures every project meets strict quality standards while maintaining transparent communication throughout the installation process.

Sean Pitzer

Co-Owner

Sean Pitzer co-owns Borderland Windows with his mother Grace, combining technical expertise with family values. He manages daily operations and installation teams, ensuring each project follows precise quality control measures while maintaining the company's commitment to ethical business practices in El Paso and Las Cruces.

Questions

Do you repair existing windows?

No, we specialize in complete vinyl window replacements only. Glass repairs require a dedicated glass company.

What financing options are available?

We partner with Wells Fargo, Chase, and Discover for 0% interest financing options up to 21 months.

Do you serve areas outside El Paso?

Yes, we serve both El Paso, Texas and Las Cruces, New Mexico.

Can you modify window openings?

No, we don't perform structural changes. We replace existing windows and doors within original openings.

What is your minimum project size?

We require a minimum of four units (windows/doors) per installation project.

Are your installers company employees?

Yes, we use our own trained technicians rather than subcontractors for all installations.

Videos

Reviews (5)

Write a Review

Elaine Myers

Dec 07, 2021 Report

I recently had windows and sliding doors put in my house. Grace is wonderful, she was helpful and answered all my questions. She also called me daily as they were installing the windows to see how things were going. My windows are now air tight and they look great. I had two bay windows put in. The thing I noticed most was that I hardly hear any noise outside my house now. My windows were almost 60 years old and the noise woke me up at night but not anymore! Since I had new sliders put in, they are heavier and harder to open but they are so much better than what I had before.

Cristina Gonzalez

Oct 25, 2021 Report

Great service. Grace was very helpful and explained things to me with patience and. I made an informed decision based on her exolanations and my own research. Thank you so much. Carlos and his assistant did a great job. They were very fast and explained how the windows worked. Mezzo windows look great in my house. Thank you. I have recommended you to all my friends and neighbors.

Stacie Ordonez PhD

Oct 06, 2021 Report

We first used Borderland windows in 2014. This customer service was the best. We used them again in 2019 on a new home and again, they did not disappoint. From ordering to installation to anything we needed after they were installed. I highly recommend this company. You will not be disappointed.
Service:Window installation

Jacob Hatch

Sep 17, 2020 Report

Grace and the crew were great. Grace was super responsive and very helpful though the entire process. They did a full house replacement window job. We love the windows and their prices were very reasonable. We got quotes from the other leading competitors in town. There was no comparison. You can trust this company

Steve Ortega

Jun 08, 2020 Report

These guys are pros. Grace explained the whole process and they did what they said theyd do. The windows turns out awesome and the price was reasonable.