Internetworks

Business Details

29 Years

experience

Emergency

services

Trusted IT Partner for Northwest Businesses

Founded in 1997, Internetworks has established itself as a trusted IT partner for small and medium-sized businesses across the Pacific Northwest. Our team of certified professionals combines deep technical expertise with a proactive approach to technology strategy, ensuring clients experience minimal downtime and maximum operational efficiency. We specialize in managed IT services, cybersecurity solutions, and network optimization, leveraging cutting-edge tools and methodologies to address both current and future technological challenges. Our commitment to personalized service means every client receives tailored solutions designed to align with their unique business goals.

With all team members based in Portland, Oregon, we pride ourselves on delivering local expertise with global standards. Our 24/7 support ensures immediate assistance when needed, while our preventative strategies focus on eliminating disruptions before they occur. Through strategic partnerships with leading technology providers, we offer reliable, scalable solutions that empower businesses to thrive in an increasingly digital landscape. Our culture of continuous learning and community engagement reinforces our dedication to excellence, making us not just an IT provider but a true business ally.

Services

Managed IT Services IT Project Deployment Solid WiFi Assessment Co-Managed IT Cybersecurity Solutions

Details

Year established: 1997

Highlights and features

We offer 24/7 emergency IT support with rapid response times.
Our team holds 50+ industry certifications across major technology platforms.
We provide free Solid WiFi assessments using heatmapping technology.
Proactive security strategies prevent 98% of potential network disruptions.
All engineers are based locally in Portland, Oregon.

Associations and certifications

Apple: ACSP
Microsoft: MS-900 | MS-102 | AZ-900 | AI-900 | AZ-140 | AZ-104 | AZ-305 | AZ-700 | MD-102
CompTIA: A+ | Network+ | Security+
Dell: Workstation | Core Client | Server | Storage | Latitude Rugged
Cisco: ECMS | CMSP | CCNA RC | CCNA Security | CMNA | CCNP
Veeam: VCSP | VMTSP
ITIL Foundations
Fortinet: NSE 3 | NES 4

What people say

Excellent service Knowledgeable staff Quick response times Proactive solutions Reliable support

Website

Update Listing

Services

Managed IT Services

Our fully-managed IT services provide comprehensive technology oversight for Northwest businesses. We handle network maintenance, security monitoring, and system upgrades while implementing proactive strategies to prevent disruptions. Our team of certified engineers ensures 24/7 system reliability through continuous performance optimization and threat detection. Clients receive customized technology roadmaps aligned with business growth objectives while maintaining compliance with industry standards.

Solid WiFi Assessment

This diagnostic service uses heatmapping technology to evaluate wireless network performance across physical spaces. Our engineers identify coverage gaps and connectivity issues through data-driven analysis, then design optimized WiFi architectures tailored to specific workspace requirements. The assessment includes detailed recommendations for hardware placement and network configuration to ensure consistent connectivity for all devices.

Cybersecurity Solutions

We implement multi-layered security frameworks combining endpoint protection, email filtering, and network monitoring. Our proactive approach includes regular vulnerability assessments, employee training programs, and incident response planning. Certified specialists deploy enterprise-grade firewalls and encryption protocols to safeguard sensitive data while maintaining compliance with regulatory requirements for financial and healthcare industries.

IT Project Deployment

From system migrations to infrastructure upgrades, our engineers design and execute technology projects with minimal business disruption. We handle hardware procurement, software integration, and network configuration while maintaining strict project timelines. The deployment process includes comprehensive testing phases and staff training to ensure smooth transitions to new technology platforms.

Co-Managed IT

This collaborative solution extends internal IT teams with our specialized expertise. We integrate with existing technology departments to provide additional resources for complex projects and 24/7 monitoring capabilities. The service includes strategic consulting for technology investments and access to our certification training programs for client IT staff development.

People

Doug Westervelt

CEO

Leading Internetworks since its founding in 1997, Doug combines visionary leadership with deep technical expertise. He has grown the company into a premier IT services provider while maintaining its community-focused values. His strategic direction emphasizes technology innovation and exceptional client service.

Derek Humbard

COO + CFO

Overseeing operations and financial strategy, Derek brings 20+ years of experience in technology business management. He ensures operational efficiency while maintaining financial sustainability. His leadership focuses on process optimization and client satisfaction metrics.

Tim McWilliams

VP of Innovation

Driving technology advancements, Tim leads R&D initiatives and emerging technology adoption. With multiple industry certifications, he specializes in integrating cutting-edge solutions with proven business applications. His team develops innovative service offerings for client implementation.

John Salle

VP of Technology

Managing technical operations, John oversees network architecture and engineering teams. He ensures service delivery excellence through continuous process improvement. His expertise in infrastructure design supports complex client implementations across multiple industries.

Alex Bush

Communications Manager

Handling client relations and marketing strategy, Alex maintains clear communication channels between technical teams and business stakeholders. She coordinates community engagement initiatives and internal training programs to reinforce company values.

Questions

What areas do you serve?

We primarily serve businesses in the Pacific Northwest, including Portland Metro, Battle Ground, and Bethany areas.

Do you offer 24/7 IT support?

Yes, our Alliance members receive 24/7 emergency support with guaranteed response times for critical issues.

What IT certifications do your engineers hold?

Our team maintains 50+ certifications across Microsoft, Apple, Cisco, CompTIA, and other major technology platforms.

Can you help with network security?

We implement comprehensive cybersecurity frameworks including firewalls, endpoint protection, and employee training programs.

What is your approach to IT strategy?

We develop customized technology roadmaps through business process analysis and proactive infrastructure planning.

Do you offer free network assessments?

Yes, our Solid WiFi Assessment service identifies connectivity issues using heatmapping technology at no cost.

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Reviews (5)

Write a Review

Lisa Jenquin

Nov 22, 2021 Report

Andy Key helped me with an issue of PCI compliance by creatively reconfiguring traffic of a networked device so that we could pass our compliance scan. PCI Compliance is a huge ordeal and without his creative thinking we could have lost many hours of labor and have been no closer to a solution. ROCKSTAR status goes to Mr. Key! Thanks guys! I worked with Marshall yesterday on a support ticket and we got into a discussion about the dreaded ransomware topic. He excitedly explained the technology PDX uses to thwart such disasters for their customers and I really appreciated the in depth and enthusiastic

Amelia Schroth

Nov 04, 2021 Report

Jason and his various assistants here at the Commons and Laura in the office leading our project were all fantastic to work with! Even though there were 'supply chain issues' and one piece of equipment mis-ordered, we are pleased with the final result. All this work lets us be poised in the uptick in activity we expect as the pandemic fades. Thank you!

Kit Kohler

Apr 04, 2021 Report

The technician, Andy, was outstanding. He was great to work with and kept us informed the entire time. We have a big building, so he was running all over the place and did so with a smile. You've got a great employee in Andy.
Kit

Lucy Nix

Oct 28, 2020 Report

Positive:Quality
The people who work here really know what they are doing and are knowledgeable about all they talk about! They engage with their community often and make sure to provide the best services and expertise possible to their clients.

Marissa Morris

Sep 11, 2020 Report

Excellent service provided by great staff! Every interaction I've had with the PDX team has been nothing short of lovely. :)