Duane's Duane's Reliable Computer Services

Business Details

16 Years

experience

Emergency

services

Trusted Computer Repair & IT Services in Parker, CO

At Duane's Duane's Reliable Computer Services, we have built our reputation on delivering quality computer repair and IT support solutions tailored to both residential and small business clients across Metro Denver. Our approach centers on active listening to identify cost-effective solutions that meet each client's unique needs. As a dedicated small business specialist, we provide onsite and remote repairs, customized maintenance programs, and after-hours service to minimize business downtime.

Our commitment to staying current with evolving IT trends ensures clients receive fast, friendly, and reliable service. With a proven track record of award-winning customer service based on Thumbtack reviews, we prioritize transparency through free diagnostics and a no-charge guarantee if we cannot resolve your issue. Our mobile service model brings expert solutions directly to your home or office at competitive pricing.

Services

Computer Repair Virus Removal Network Setup Hardware Upgrades Remote Support Printer Troubleshooting Data Backup Software Installation System Optimization Computer Training

Details

Year established: 2010

Highlights and features

We offer 24/7 emergency repair services for critical computer issues
Our technicians provide free diagnostics with no charge if we can't fix it
Specialized in after-hours business support to minimize operational downtime
Serving 25+ Metro Denver communities with local expertise and quick response
Owner-operated service with 14+ years of hands-on computer repair experience

What people say

Fast response times Knowledgeable technician After-hours service Clear explanations Affordable rates

Website

Update Listing

Services

Computer Repair

Our computer repair service addresses hardware and software issues for desktops and laptops. We diagnose system crashes, error messages, and performance problems while providing cost-effective solutions. Technicians replace faulty components, resolve operating system conflicts, and optimize system performance to restore functionality.

Virus Removal

Professional virus and malware removal service eliminates security threats from infected systems. We perform deep system scans, remove malicious software, and implement protective measures. The process includes restoring compromised settings and educating clients on safe computing practices to prevent future infections.

Network Setup

Comprehensive network configuration for home and business environments. Our technicians install routers, configure secure wireless connections, and optimize network performance. We ensure reliable internet access across multiple devices while implementing security protocols to protect sensitive data.

Hardware Upgrades

Performance improvement service through strategic hardware upgrades. We assess system requirements and install enhanced components like SSDs, RAM, and graphics cards. This service extends device lifespan while improving speed and capability for demanding applications.

Remote Support

Secure remote troubleshooting for software issues and system configurations. Our technicians connect to devices through encrypted channels to resolve problems without onsite visits. This service handles software errors, application issues, and configuration adjustments with minimal disruption to daily operations.

People

Duane McHodgkins

Owner/Operator

With 14+ years of hands-on experience, Duane McHodgkins founded the business in 2010 after working in corporate IT environments. He specializes in practical computer solutions for small businesses and residential clients, focusing on clear communication and cost-effective repairs.

Questions

What computer issues do you handle?

We resolve software problems (viruses, system crashes, error messages), hardware failures (component replacements), network connectivity issues, printer problems, and performance optimization for both Windows and Mac systems.

Do you offer emergency repair services?

Yes, we provide 24/7 emergency repair services for critical computer issues affecting business operations or personal needs with no additional charge for after-hours service.

What areas do you service?

We serve Parker and 25+ Metro Denver communities including Aurora, Centennial, Littleton, Highlands Ranch, and Castle Rock. Contact us if your location isn't listed for availability confirmation.

How are your service rates structured?

We charge a flat hourly rate starting at $65 with no charge if we cannot fix your issue. Specific services like virus removal and network setup have predetermined pricing based on complexity.

Can you help with business computer networks?

Yes, we specialize in small business IT support including network setup, hardware/software installation, data backup solutions, and after-hours maintenance to minimize business disruption.

Do you provide remote computer support?

We offer secure remote support for software issues and system configurations through encrypted connections, allowing quick resolution without onsite visits for many common computer problems.

Reviews (5)

Write a Review

Doug Root

Nov 12, 2021 Report

Duane is wonderful to work with and extremely knowledgeable on all things Computer. He has helped us on numerous occasions, easy to work with and a good guy. We recommend him to anybody needing computer work.

Heather Daniel

Jan 22, 2021 Report

I am a small business owner, and I've worked with Duane for over 5 years. He is my lifeline when it comes to all things computers and internet. Duane is upbeat, helpful, and solution focused! It doesn't hurt that he has a great sense of humor too, which helps lighten things when you're stressed out over your computer issues. I highly recommend Duane for his computer expertise!

Marisa H.

Jan 02, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Duane is true to the name of his service...Reliable! I love my PC again. Thanks for the great support!

Nicole B.

Dec 04, 2020 Report

My company has worked with Duane for over 8 years and we are very happy with him. He does it all! From setting up new computers and printers to backing up our files, managing our company wide email, refurbishing laptops, assisting with cell phones and tablets - there's nothing he doesn't handle for us. With Duane's help our 2 office locations run smoothly. Reliable, professional and priced right!

Danny SeeseDa

Dec 24, 2019 Report

Called Duane about a issue I had with in regards to water damage to my laptop. Walked me through several steps and gave me great advice, ended up being able to fix my computer in under ten minutes with help from him.