Business Details
Emergency
services
Open 24/7
always available
Emergency Damage Restoration Services in Tri-Cities
911 Restoration Of Tri-Cities of Tri-Cities is a trusted provider of emergency property restoration services, specializing in water damage, sewage backup, mold remediation, fire damage, and disaster recovery. Our team of IICRC-certified professionals utilizes advanced equipment and industry-leading techniques to deliver rapid, reliable solutions for residential and commercial properties. With 24/7 emergency response and a 45-minute service guarantee, we prioritize customer satisfaction through transparent communication, comprehensive insurance support, and a commitment to restoring properties to pre-damage conditions.Our owners, Jeff and Sally, bring decades of hands-on experience in real estate and property management, ensuring every project reflects our 'Fresh Start' philosophy of transforming challenges into opportunities for renewal. Backed by rigorous training and a focus on ethical practices, we serve Saginaw, Midland, Bay City, and surrounding areas with unmatched expertise and community-focused service.
Services
Water Damage Restoration
Sewage Backup Cleanup
Mold Remediation
Fire Damage Restoration
Disaster Restoration
Sanitization Services
Commercial Property Restoration
Highlights and features
- 24/7 emergency response with 45-minute service guarantee
- IICRC-certified technicians for water and fire damage restoration
- Advanced equipment for moisture mapping and structural drying
- Free visual inspections for property owners
- Proven 'Fresh Start' philosophy in property restoration
Associations and certifications
- IICRC
What people say
Prompt service
Professional technicians
Competitive pricing
Thorough cleanup
Stress-free process
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, flooding, and storm damage using industrial-grade extraction pumps and dehumidifiers. Technicians perform moisture mapping to identify hidden water pockets, ensuring complete drying and mold prevention. We coordinate with insurance providers to streamline claims while restoring structural integrity and indoor air quality for residential and commercial properties.
Mold Remediation
Certified professionals conduct comprehensive mold inspections using thermal imaging and moisture detection tools to identify root causes. Containment barriers prevent cross-contamination during HEPA vacuuming and antimicrobial treatment application. We address moisture sources like plumbing leaks to prevent recurrence, ensuring safe environments for homes and businesses through post-remediation clearance testing.
Fire Damage Restoration
We provide full-spectrum fire damage recovery including soot removal, odor neutralization with thermal fogging, and structural repairs. Our team documents damage for insurance claims while restoring damaged contents and rebuilding compromised areas. Specialized techniques remove smoke residues from HVAC systems and porous materials to restore habitability.
Sewage Backup Cleanup
Emergency sewage cleanup involves extracting contaminated water with submersible pumps, disinfecting affected areas with EPA-registered biocides, and deodorizing impacted spaces. We follow OSHA safety protocols for Category 3 water removal, replacing unsalvageable materials while preventing pathogen exposure through antimicrobial encapsulation treatments.
Commercial Restoration
Tailored commercial restoration minimizes business interruption through rapid response teams that prioritize operational continuity. Services include industrial drying systems, document recovery, and 24/7 project management for insurance coordination. We implement containment barriers to isolate work zones while maintaining safety compliance for employees and customers.
People
Jeff
Co-Owner
Former auto parts industry professional with 25 years of mechanical expertise and real estate investment experience. Leads technical operations with a focus on structural restoration and equipment innovation.
Sally
Co-Owner
Registered nurse with 20+ years of community healthcare experience. Oversees client relations and operational protocols, emphasizing compassionate service and health-focused restoration practices.
Questions
What causes water damage in homes?
Common causes include burst pipes, appliance malfunctions, roof leaks, and severe weather events like storms or flooding.
How quickly should water damage be addressed?
Immediate action within 24-48 hours prevents mold growth and structural deterioration. Our team responds within 45 minutes of your call.
Is sewage backup dangerous?
Yes, Category 3 water contains pathogens requiring specialized PPE and disinfection protocols for safe remediation.
Do you work with insurance companies?
We provide detailed documentation and direct billing to simplify claims processing for residential and commercial clients.
How is mold remediation performed?
Process includes containment, HEPA vacuuming, antimicrobial treatment, and moisture source elimination to prevent recurrence.
Are services available after hours?
Our emergency team operates 24/7/365 with immediate response for all property damage incidents.
Reviews (5)
Anthony Wasney
Dec 30, 2021
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911 restoration is a amazing company I had a water main break in my finished basement on dec 9th on dec 12th my insurance company contacted Servpro to come out to check the moisture in my walls 9 days and 9 calls no one showed up dec22 I called 911 restoration at 9 pm and they were at my house by 8am real professional and informative on what I needed to do I would recommend 911 restoration over any other company its stressful enough to have a loss from a flood and 911 restoration was there for me right away
Jacob Droptiny
Dec 29, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We are selling our house and had to have mold issue taken care of. 911 restoration came out and gave me an estimate and came back the very next day to take care of it for us. Very fast and very professional company.
Service:Mold removal
We are selling our house and had to have mold issue taken care of. 911 restoration came out and gave me an estimate and came back the very next day to take care of it for us. Very fast and very professional company.
Service:Mold removal
Megan D.
Dec 21, 2021
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I unknowingly/unexpectedly had a sump pump outage that flooded the basement. Found the River after hours on a weekend. 911 Restoration was responsive within 45 min to an hour in getting someone dispatched to get a new sump installed. After the water receded, the next day mitigation immediately began with drying out process, with demo and sanitation following shortly thereafter. Demo crew (Nathan) took care with demo/cleanup process hauling away all the damaged property.
Shanelle Castell
Nov 01, 2021
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Positive:Professionalism,Responsiveness
Jeff was very nice and explained everything would recommend this company was on time when promised
Service:Mold inspection
Jeff was very nice and explained everything would recommend this company was on time when promised
Service:Mold inspection
Billy Willis
Oct 28, 2021
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Positive:Professionalism,Responsiveness
Responded fast to my call overall very happy with 911 will recommend!
Responded fast to my call overall very happy with 911 will recommend!
