Business Details
50+ Years
experience
Emergency
services
Trusted Security Equipment Distributor in New York
Canal Alarm was founded in 1973 with a commitment to delivering top-tier security equipment and exceptional customer service. As a family-owned business, we prioritize honesty, integrity, and reliability in every interaction. Our team of experts, with an average of 20 years of industry experience, provides tailored solutions, including project registration, systems design, and lifetime technical support.We specialize in distributing new, U.S.-market security products from trusted brands, ensuring compliance with performance standards and manufacturer warranties. With showrooms in Manhattan and Long Island, we combine decades of expertise with a dedication to slow, deliberate growth that never compromises our values.
Services
Security Equipment Distribution
Technical Support
Systems Design
Warranty Assistance
Project Registration
Details
- Year established: 1973
Highlights and features
- We offer 50 years of expertise in security equipment distribution.
- Our team provides 24/7 lifetime technical support for all products.
- We guarantee price-matched authorized dealer pricing on all brands.
- We specialize in U.S.-manufactured security products with full warranties.
- Our experts deliver customized systems design to streamline installations.
What people say
Excellent service
Knowledgeable advisors
Trusted security store
Honest and reliable
Detailed explanations
Services
Security Equipment Distribution
We distribute new, authorized security equipment from leading brands, ensuring compliance with U.S. performance standards and manufacturer warranties. Our inventory includes cameras, access control systems, and alarm components. With 50 years of industry experience, we provide reliable products that meet professional security requirements.
Technical Support
Our U.S.-based team offers 24/7 technical support for all purchased products, including troubleshooting and warranty claims. We provide lifetime assistance via phone, email, or in-person consultations. This service ensures optimal product performance and customer satisfaction through expert guidance.
Systems Design
We deliver customized systems design services to streamline security installations for professionals. Our experts create efficient layouts and configurations tailored to specific project needs. This service saves time and reduces costs while ensuring comprehensive security coverage.
Warranty Assistance
We facilitate warranty claims for defective products within manufacturer terms, providing direct support for repairs or replacements. Our team ensures compliance with warranty conditions and guides customers through the process. This service guarantees long-term product reliability and customer confidence.
Project Registration
We offer project registration services to document security system installations and ensure manufacturer compliance. This process validates equipment authenticity and warranty eligibility. Our team assists with documentation and technical specifications to simplify large-scale deployments for professionals.
People
Reuben Weinstein
Founder/CEO
Reuben Weinstein founded Canal Alarm in 1973 and has led its growth into a trusted security equipment distributor while maintaining family-owned values of honesty and integrity.
Samantha
National Practice Lead for AI
Samantha leads AI initiatives at Canal Alarm, delivering data science solutions and advising executives on technology strategies to drive client success through innovation.
Chris
Principal Cloud and AI Architect
Chris specializes in cloud computing and AI architecture with 25+ years of experience, teaching graduate courses and providing expert guidance on data-driven security solutions.
Josh
Chief Technology Officer, North America
Josh directs technology strategy with 30+ years in IT, designing enterprise solutions and fostering innovation through thought leadership and professional development programs.
Parrish
CTO-Level Strategy Leader
Parrish specializes in multi-cloud solutions and enterprise architecture, providing strategic guidance for C-level executives and leading global technology initiatives as an AWS-certified architect.
Questions
What security products do you distribute?
We distribute authorized security equipment including cameras, access control systems, alarms, and related components from leading U.S.-market brands.
Do you offer technical support after purchase?
Yes, we provide 24/7 lifetime technical support via phone, email, or in-person consultations for all purchased products.
Are your products covered by warranties?
All products come with manufacturer warranties. We assist with claims and ensure compliance with warranty terms.
Do you serve areas outside New York?
While our showrooms are in Manhattan and Long Island, we provide technical support nationwide for product installations.
How do you ensure product authenticity?
We are an authorized dealer for all brands we carry, selling only new, U.S.-market equipment with full manufacturer backing.
Can you help with large-scale security projects?
Yes, we offer systems design, project registration, and customized solutions for professional security installations of any scale.
Reviews (4)
Darrell N.
Sep 05, 2021
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Been goin for years. Best place to get cameras any surveillance security products. Z knows his stuff .
Slavik Klepa
Aug 23, 2021
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Terrible company! Sold me defective Google Max, I returned it but they refused to issue refund because "they can't resell it". What a nonsense! When I called, Marta picked up the phone, shed yelled and disrespected me. This is not acceptable! I will be filing dispute with my bank. Do NOT buy anything from this company!
Tom H.
Dec 13, 2019
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They have everything from anything like CCTV cameras and intercoms and all platforms network , door access solutions.
Zaib was so great and helpful to assist me with my needs. Highly recommended
Zaib was so great and helpful to assist me with my needs. Highly recommended
Eleanor R.
Apr 13, 2017
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I use Canal Alarm Devices for my businesses security system, the owner, has always been very attentive and the staff is nice. Thankfully I haven't had any large emergencies to date, but when I ask for something it's provided in a friendly efficient way.
