Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Westport, MA
Family Heating & Cooling was founded in 2015 by cousins Justin Borges and Manny Lindo with a vision to create a work environment where skilled, reliable technicians could deliver exceptional customer experiences. With over 18 years of combined experience in HVAC and electrical systems, the company prioritizes customer satisfaction through personalized solutions and prompt service. Their team of certified technicians undergoes continuous training to stay updated on industry advancements, ensuring efficient solutions for residential and commercial clients. The company offers a comprehensive range of HVAC services, including installation, repair, and maintenance, alongside electrical services, all priced competitively with transparency.As a locally owned business, they emphasize community engagement and understand the unique climate challenges of the South Coast of Massachusetts. Their commitment to quality is reflected in a 12-year parts-and-labor warranty on new installations and a focus on energy-efficient systems like heat pumps and smart thermostats. They serve Westport, Dartmouth, New Bedford, and surrounding areas, offering 24/7 emergency HVAC services for urgent needs. The companys core values emphasize teamwork, innovation, and treating every customer as part of the family, ensuring a culture of trust and reliability.
Services
AC Maintenance
AC Repair
Heating Installation
Heat Pump Services
Indoor Air Quality
Mini-Split Heat Pump
Smart Thermostats
Emergency HVAC
Ductless Systems
HVAC Maintenance
Details
- Year established: 2015
Highlights and features
- We offer 18+ years of combined experience in HVAC and electrical systems.
- Our team includes certified technicians trained in the latest industry advancements.
- We provide 24/7 emergency HVAC services for urgent heating and cooling needs.
- Our pricing is transparent and competitive, with a 12-year warranty on installations.
- We prioritize community-focused service in Westport, Dartmouth, and surrounding areas.
What people say
Excellent job
Professional installation
Prompt service
Highly recommend
Great experience
Services
AC Maintenance
Regular AC maintenance ensures optimal performance and longevity of cooling systems. Our technicians perform comprehensive inspections, clean components, and address potential issues before they escalate. This service improves energy efficiency, reduces utility bills, and prevents unexpected breakdowns during peak summer months.
Heating Installation
Professional heating installation services cover furnaces, boilers, and heat pumps. Our experts assess your home's needs to recommend energy-efficient systems that provide consistent warmth. We ensure precise installation for maximum efficiency and comfort, backed by a 12-year warranty on parts and labor.
Indoor Air Quality
Our indoor air quality services include Aeroseal duct sealing, air purifiers, and humidity control systems. These solutions reduce allergens, pollutants, and moisture issues, creating healthier living environments. Improved air quality also enhances HVAC efficiency and lowers energy costs.
Mini-Split Heat Pump
Mini-split heat pumps offer zoned heating and cooling without ductwork. Ideal for home additions or older buildings, these energy-efficient systems provide year-round comfort. Our installation includes proper sizing, placement, and integration with existing systems for optimal performance.
Emergency HVAC
We offer 24/7 emergency HVAC services for urgent heating or cooling failures. Our rapid-response team addresses issues like complete system shutdowns, refrigerant leaks, and electrical malfunctions. Prompt repairs restore comfort and prevent further damage to your HVAC equipment.
People
Justin Borges
Co-Founder
Justin Borges co-founded Family Heating & Cooling in 2015, bringing extensive HVAC industry experience. He focuses on customer relations and operational excellence, ensuring every client receives personalized service and quality solutions.
Manny Lindo
Co-Founder
Manny Lindo, a co-founder, oversees technical operations and team training. With over 18 years in HVAC and electrical systems, he ensures technicians maintain high standards of expertise and professionalism in every service call.
Questions
What HVAC services do you offer in Westport, MA?
We provide AC maintenance, heating installation, heat pump services, indoor air quality solutions, mini-split systems, and 24/7 emergency HVAC repairs for residential and commercial clients.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC services for urgent heating or cooling failures, including refrigerant leaks, system shutdowns, and electrical issues.
What areas do you serve?
We serve Westport, Dartmouth, New Bedford, and surrounding communities in Bristol County, Massachusetts, including Acushnet, Fairhaven, and Taunton.
What warranties do you offer?
We provide a 12-year parts-and-labor warranty on new HVAC installations, ensuring long-term reliability and customer satisfaction with our workmanship.
Do you offer financing options?
Currently, we don't list specific financing options, but we recommend inquiring directly about payment plans or partnerships with third-party financing providers for major HVAC projects.
How often should HVAC systems be maintained?
We recommend annual maintenance for heating systems before winter and AC tune-ups before summer to ensure efficiency, prevent breakdowns, and extend equipment lifespan.
Videos
Reviews (5)
Mary Prisco
Nov 06, 2021
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Voicemail requesting October maintenance was answered promptly and they accommodated my need for an October appointment date ! I loved the fact that not only did the tech arrive when promised but I was also sent a text inclusive of his picture when he was on his way !
Casey was friendly , knowledgeable , professional and funny ! He answered all my questions and even dusted my vents for me so I didn't have to climb a ladder :-) !! He obviously enjoys his job and definitely is a KEEPER !!! I had used my prior HVAC Company for 10 satisfied years ...until they were acquired and the Customer Service
Casey was friendly , knowledgeable , professional and funny ! He answered all my questions and even dusted my vents for me so I didn't have to climb a ladder :-) !! He obviously enjoys his job and definitely is a KEEPER !!! I had used my prior HVAC Company for 10 satisfied years ...until they were acquired and the Customer Service
Mark SpankyBoy Fonseca
Oct 18, 2021
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This company is crazy amazing. Shout out to Casey, Manny, Cameron, and the electrician Kevin from K. Opperman Electric. We use them for our heating, but this time to replace our central air. They worked extremely hard, were very pleasant and efficient. I was surprised myself considering what they had to endure. Thanks to everyone over there. You guys are great! Can't thank you enough. Already have a furnace winter service contract and we are going to get the summer a/c service package also. I recommend this company for all your heating and air needs.
Zachary Leone
Oct 02, 2021
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WOW I LOVE FAMILY HEATING AND COOLING. These people were awesome from start to finish. I called to have them provide me a quote to install an entirely new heating and cooling system. I live in an old home that previously had a cast iron boiler system that was aging and I had no central air. Justin scheduled a visit promptly and gave me some suggestions on what I could do to change it. He designed me an entirely new ducted heating and cooling system and gave me a very reasonable price. I scheduled the work ASAP and they showed up exactly when they said they would and completed the job on time! Kyle
Robert Dec
Sep 03, 2021
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They did a great job installing our ductless mini split air conditioning and heating system. Justin was great to work with from the initial estimate throughout the installation. Vickie and the office was very helpful with helping us secure our zero interest heating loan. Almost a year after installation we ran into a problem with one of the mini splits. During a very hot and humid August, one of them ended up with a clogged drain line. Once I reached Vickie in the office, she sent two techs the next morning to quickly resolve the problem. They only concern I have with this company is that they
Orlando Colon
Apr 19, 2021
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We're very happy with our new central air condition system. It was a pleasure to work with Family Heating & Cooling. They were all very professional and knowledgeable people. Justin, Manny, Kyle, Kyle and rest of crew were awesome! Answered all my questions and did an excellent job with install of my new central air-condition system. I highly recommend Family Heating & Cooling to anyone who's looking. Thanks again!
