Business Details
Emergency
services
Your Trusted Partner for Property Management Solutions
Prima Condo Management has been a trusted leader in property management services across Dane County, Wisconsin, for over 25 years. Our team prioritizes proactive maintenance, transparent communication, and localized expertise to maximize property value and resident satisfaction. We specialize in managing multi-family apartment communities, condominium associations, townhome rentals, and commercial spaces. Our full-service approach includes daily operations, budget planning, vendor management, and lease administration tailored to property owners' unique needs. With a hands-on team and deep community knowledge, we maintain strong vendor relationships and respond quickly to market dynamics. Our 24-hour emergency maintenance service and online resident portal enhance convenience for tenants and owners alike.We pride ourselves on building long-term partnerships through honest communication, consistent results, and a focus on preserving asset value. Our portfolio spans Madison, Middleton, McFarland, Oregon, Stoughton, Verona, and Windsor, offering flexible solutions for diverse property types. We combine the resources of a seasoned management company with personalized service that prioritizes client goals. For property owners seeking reliable expertise and residents desiring well-maintained communities, Prima Condo Management delivers trusted service through our experienced team and localized approach.
Services
Property Management
Maintenance Services
Resident Portal Access
Lease Administration
Financial Reporting
Highlights and features
- We provide 24-hour emergency maintenance service for tenant safety
- Our proactive maintenance preserves long-term property value
- Local expertise across Dane County's unique neighborhoods
- Hands-on team with 25+ years of property management experience
- Customizable management solutions for diverse property portfolios
Services
Property Management
Our comprehensive property management services cover daily operations, tenant services, and financial oversight for residential and commercial properties. We handle budget planning, vendor coordination, and lease administration while maintaining properties to maximize value. With localized expertise across South-Central Wisconsin, our team ensures consistent quality through proactive maintenance and transparent owner communication.
Maintenance Services
24-hour emergency maintenance and responsive routine repairs ensure property safety and tenant satisfaction. Our team handles preventative maintenance and capital improvements according to industry standards. Residents can submit requests through our online portal for efficient issue resolution while owners benefit from detailed maintenance tracking and cost management.
Resident Portal Access
The AppFolio Property Manager platform enables secure online rent payments, maintenance requests, and digital lease signing. Residents access 24/7 communication tools and account information while owners receive important updates through this streamlined system. The portal simplifies financial transactions and property management documentation for all users.
Lease Administration
We manage complete lease lifecycles including document preparation, renewals, and compliance tracking. Our electronic lease signing system provides convenient access while maintaining legal standards. The team ensures clear communication about lease terms and handles modifications according to property owner requirements and local regulations.
Financial Reporting
Our financial management services include detailed budget creation, expense tracking, and performance reporting for property owners. We implement cost control measures while maintaining accurate records of income and expenditures. Monthly statements and regular updates help owners monitor investment performance and make informed financial decisions.
Questions
What property types do you manage?
We manage multi-family apartments, condominiums, townhomes, single-family rentals, and commercial spaces across Dane County.
How can residents submit maintenance requests?
Residents use our AppFolio online portal for non-emergency requests or call (608) 441-5420 for urgent issues needing immediate attention.
What payment methods do you accept?
We accept free bank transfers for rent payments, and credit/debit card payments with a small processing fee through our online portal.
Do you offer emergency maintenance services?
Yes, our 24-hour emergency maintenance team responds to urgent issues like plumbing failures or electrical outages affecting tenant safety.
How do I access my tenant portal?
Visit our website's Resident Page to log into your AppFolio Property Manager account or contact us for login assistance.
What areas do you cover?
We serve Madison, Middleton, McFarland, Oregon, Stoughton, Verona, Windsor, and surrounding South-Central Wisconsin communities.
Reviews (6)
Kathryn B.
May 27, 2020
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I've lived in my condo 5 years, and this is our 3rd management company. I feel so grateful that we finally have a professional company managing us, and Anna S. has always been terrific every time I've had to call her. I've only met one of their maintenance workers but he was phenomenal.
Karena B.
Oct 22, 2019
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Horrible maintenance response and general customer service. Every time there is an issue, trying to get someone out to repair is next to impossible, regardless of the situation. I have had my AC go out in summer, water heater go out several times, garage door won't function, dishwasher break, kitchen faucet severely leaking, and kitchen sink/garbage disposal in need of repair with several days of waiting for the work to be done. I have requested new dishwasher racks to replace the broken ones (broken upon move in) several times, and I have been ignored. Apparently none of these are considered
B. C.
Aug 10, 2019
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Called to see if they had any one bedroom available and spoke with Maritza with excellent customer service !!!!! that I had to let her know that . Even tho it's part of her job to answer any questions you may have she was so patient with me that seriously you would've thought we knew each other I just want to say thanks Maritza for your excellent customer service ! Brinda.
Nicole K.
Mar 15, 2018
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Terrible management company, we needed a bigger place and was pressured into singing a lease months before our lease was up, we were very hesitant but were told we'd move into the next 2 bedroom available ; we'll fast forward to a month before the lease is up when we ask about availability and were told there won't be any openings for quite some time, meaning we were now stuck and of course found an ideal place , so Prima said we had to do our own showings and if we didn't they'd take our security deposit for doing them, and they also said we'd be relieved as soon
Joanne B.
Nov 09, 2017
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I can't say enough on midtownrentals and prima. I spoke to Anna and so glad she answered the phone. She was so sweet and helpful. I was in a crunch time wise. I can't say enough about Anna. Truly if you need anything she is the go to person. I definitely will recommend this company and her to everyone I know. Thank you Anna
Mandy S.
Jul 17, 2017
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I currently live in one of their places and in my option would move out today if I could ! Management is terrible and they do not know how to be professional! The property is ran poorly! I have made multiple calls about a moldy washer they never answered back. When I send 5 emails I put multiple explanations and The person who I was sending them to finally responded with rude comments back to me !
The tenants park wherever and they send out letters telling people
Not to do it and they still do and they do nothing about it. I had a plugged garbage disposal and they send a person who has.no clue
The tenants park wherever and they send out letters telling people
Not to do it and they still do and they do nothing about it. I had a plugged garbage disposal and they send a person who has.no clue
