Business Details
43 Years
experience
Trusted IT Services in Seattle
Founded in 1983, Up Time Technology has evolved from a scientific instrument repair shop into a trusted managed service provider (MSP) specializing in outsourced IT solutions for small to medium-sized businesses. Our team holds certifications from Microsoft, Intel, and GIAC, reflecting our technical expertise and commitment to excellence. We partner with industry leaders like Microsoft and ESET to deliver tailored technology solutions across Puget Sound.As a family-owned business, we prioritize proactive monitoring, security, and strategic planning to help clients navigate modern IT challenges. Our Greener Business certification through Resource Venture and Seattle Public Utilities underscores our dedication to sustainable practices while maintaining a focus on business-centric technology support.
Services
Server Support
Cloud Solutions
Cybersecurity
IT Strategy
Equipment Sales
Details
- Year established: 1983
Highlights and features
- 40+ years of technology expertise since 1983
- Certified by Microsoft, Intel, and GIAC for technical excellence
- Exclusive focus on business IT support through managed services
- Proactive monitoring and strategic technology planning capabilities
- Established partnerships with Microsoft and ESET
Associations and certifications
- Microsoft
- Intel
- GIAC
- Resource Venture
- Seattle Public Utilities
Services
Server & Email Support
Our team provides comprehensive server and email management solutions, ensuring reliable operation of critical business systems. We handle configuration, maintenance, and troubleshooting for both on-premises and cloud-based environments. With expertise in Microsoft Exchange and other email platforms, we implement robust security measures and backup protocols to protect your communication infrastructure.
Cloud & Hosting Solutions
We offer tailored cloud solutions for website hosting, email services, and DNS management. Our cloud implementations include advanced security features like virus and spam filtering for email protection. We help businesses transition to cloud-based infrastructure while maintaining data integrity and system performance. Our solutions ensure scalable, secure, and reliable cloud operations for growing organizations.
Security Services
With GIAC Gold status certification, our security team provides comprehensive protection against cyber threats. Services include firewall configuration, virus filtering, data security implementation, and compliance management. We offer specialized security assessments and advanced threat protection tailored to business needs. Our Chief Security Officer maintains expertise in over 60 security domains to ensure robust protection.
IT Strategy Consulting
We help businesses develop technology roadmaps aligned with their strategic goals. Our consultants assess current infrastructure, identify growth opportunities, and recommend optimal technology investments. Services include system architecture design, upgrade planning, and technology adoption strategies. We ensure technology decisions support long-term business objectives and operational efficiency.
Computer & Server Sales
We provide custom-built computing solutions for workstations, servers, and network equipment. With decades of experience since the 1980s, we design systems optimized for specific business requirements. Our sales process includes compatibility testing and configuration optimization to prevent common issues from off-the-shelf purchases. We ensure seamless integration with existing infrastructure for reliable performance.
People
Peter Hansen
Founder
Co-founder of Up Time Technology since 1983, Peter Hansen transitioned the business from scientific instrument repair to computer technology. His technical expertise and leadership have guided the company's evolution into a managed service provider while maintaining family ownership and operational control.
Mary Ann Hansen
Co-founder
As co-founder, Mary Ann Hansen has been instrumental in Up Time Technology's growth since 1983. She helped establish the company's commitment to quality service and sustainable business practices, contributing to its transformation into a trusted IT solutions provider for Puget Sound businesses.
Questions
What services does Up Time Technology offer?
We provide managed IT services including server support, cloud solutions, cybersecurity, technology strategy consulting, and custom computer/server sales for businesses in Puget Sound.
Are you still serving home users?
We no longer offer walk-in retail services for home users since January 2017, focusing exclusively on business clients through our managed service provider model.
What certifications do your technicians hold?
Our team maintains certifications from Microsoft, Intel, and GIAC, with our Chief Security Officer holding GIAC Gold status demonstrating expertise in over 60 security domains.
What areas do you serve?
We serve businesses throughout Puget Sound from our Seattle headquarters, providing managed IT services to organizations across the region.
Reviews (4)
Jillian F.
Nov 23, 2019
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Great customer service. Willing to help with big jobs and small! Love supporting small local businesses alike. Every person I've ever encountered with Up Time Tech has been a pleasure to work with. Thank you for your help and support!
David B.
Aug 01, 2019
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I am a small business owner. Was a customer for many years. Would have them build three computers at a time and install then with setup. Now they wont even talk to me because my business is to small. Cant wait till they get knocked down a peg or two.
Tom Drax
Sep 05, 2018
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A couple of years ago, I brought my Lenovo Y50 laptop here because it wouldn't turn on. Here, I was told my laptop wouldn't start, and had a strange smell coming from the inside, so the motherboard was most likely dead. I was told it was probably time to think of buying a new laptop. I was disappointed, but accepted it. This cost me about $50 for this quick diagnosis. Half a year ago, I still had this broken laptop and happened to be traveling to Vietnam, so I figured I'd see if some small shop there could take a look for a 2nd opinion. Abroad, my laptop was diagnosed for free (fried power chip
Sam Walters
Jul 18, 2018
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FOR BUSINESSES ONLY! Don't come here if you're just a regular person and want to talk to a person. Until you get right outside the door, you won't see that it's only for business contracts. Maybe something changed since previous reviews, but I would appreciate it if it were clearer that it's not for regular people before I rode all the way here.
