Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions Nationwide
Intelligent Technical Solutions (ITS) is a nationwide IT support provider dedicated to helping growing businesses leverage technology for operational efficiency. Founded in 2003, we specialize in delivering enterprise-grade technology solutions tailored to small and medium-sized enterprises. Our services include cybersecurity, compliance management, managed IT, co-managed IT, cloud computing, and AI consulting, all designed to future-proof businesses against evolving technological challenges. With over 91 certified technicians and a 98% client satisfaction rate, we prioritize proactive maintenance, 24/7 support, and strategic partnerships to ensure our clients' IT infrastructure remains secure and optimized.Our nationwide presence allows us to serve industries ranging from healthcare and finance to manufacturing and nonprofits, with a commitment to transparency, no hidden fees, and personalized service. We pride ourselves on becoming an extension of our clients' teams, offering both technical expertise and peace of mind through layered cybersecurity defenses, compliance frameworks, and scalable IT solutions.
Services
Cybersecurity
Compliance Management
Managed IT
Co-Managed IT
AI Consulting
Cloud Computing
VoIP Systems
Data Analytics
Details
- Year established: 2003
Highlights and features
- We offer 24/7 proactive IT support with certified technicians.
- Our cybersecurity services include a patented layered defense model.
- We guarantee compliance with HIPAA, CMMC, and SOC 2 standards.
- Our team has 20+ years of experience in enterprise IT solutions.
- We provide transparent pricing with no hidden fees.
Associations and certifications
- HIPAA Compliance Certified
- ISO 27001
- CRN Triple Crown Award
- MSP 501
- Top 250 MSSP
What people say
24/7 support
Proactive maintenance
Cybersecurity expertise
Compliance solutions
Rapid response times
Services
Cybersecurity
Our cybersecurity services protect networks, systems, and data from cyber threats through a layered defense model. We offer risk assessments, dark web monitoring, and compliance with standards like HIPAA and CMMC. Clients benefit from 24/7 threat detection and response to minimize breach risks.
Managed IT
Managed IT services provide proactive maintenance, 24/7 monitoring, and rapid issue resolution. We handle infrastructure updates, backups, and security to ensure uninterrupted business operations. Clients gain predictable costs and reduced downtime.
Compliance Management
We help businesses meet HIPAA, SOC 2, PCI DSS, and other regulatory requirements. Services include policy development, audits, and virtual Chief Security Officer (vCSO) support to maintain compliance and avoid penalties.
AI Consulting
Our AI consulting identifies automation opportunities and implements solutions for efficiency gains. We develop custom AI roadmaps, integrate tools, and provide ongoing optimization to enhance decision-making and operational workflows.
Co-Managed IT
Co-managed IT augments internal teams with expert support for complex projects and 24/7 coverage. We provide access to advanced tools and specialized skills while allowing clients to retain control over their IT operations.
People
Tom Andrulis
CEO
Tom Andrulis leads ITS with a vision to empower businesses through technology. With over 20 years in IT, he focuses on strategic growth and client partnerships.
Will Evans
CFO
Will Evans oversees financial operations at ITS, ensuring sustainable growth and investment in cutting-edge technology solutions for clients.
Mike Rhea
Chief Revenue Officer
Mike Rhea drives revenue strategy at ITS, building relationships with clients and partners to expand access to premium IT services.
Questions
What IT services does ITS offer?
ITS provides cybersecurity, compliance management, managed IT, co-managed IT, cloud computing, AI consulting, and VoIP systems tailored to business needs.
Is ITS available 24/7 for emergencies?
Yes, ITS offers 24/7 technical support and emergency services to resolve critical IT issues at any time.
How does ITS ensure cybersecurity?
We use a layered defense model including MFA, endpoint detection, and dark web monitoring to protect against cyber threats.
What compliance standards does ITS support?
ITS helps clients achieve HIPAA, CMMC, SOC 2, PCI DSS, and ISO 27001 compliance through tailored programs.
Can ITS integrate with existing IT teams?
Yes, our co-managed IT services collaborate with internal teams to enhance capabilities without replacing them.
What industries does ITS serve?
We specialize in healthcare, finance, manufacturing, nonprofits, and more with customized IT solutions.
Reviews (4)
Valerie Leeper
Jan 04, 2022
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Positive:Professionalism
Greg Mayer (and his team) are the best in AVL. For the last 5 years, I've leaned on them for a variety of IT services, counsel, 5 alarm fire help, and general questions. Greg's brilliant, funny, personable and an absolute pro. You will never regret hiring these guys to be a part of your team. Greg is my go-to and I'm done looking.
Greg Mayer (and his team) are the best in AVL. For the last 5 years, I've leaned on them for a variety of IT services, counsel, 5 alarm fire help, and general questions. Greg's brilliant, funny, personable and an absolute pro. You will never regret hiring these guys to be a part of your team. Greg is my go-to and I'm done looking.
Sarah Nie
Jan 20, 2021
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We have worked extensively with One click fix over the last 7 years, and in every capacity our business is better for doing so. Greg and his team are knowledgable, efficient and fair. The owner, Greg was extremely instrumental in helping our client navigate another company's security system issues, improving the quality of it's performance and reliability with a great deal of patience and unwavering diligence.
Cate Ryba
Dec 30, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Greg and his team are incredibly responsive, efficient and helpful. Whenever we have an issue, they are in touch with us within minutes. My favorite thing about working with them, though, is that they are kind people who give back to their community. Urban3 highly recommends Greg and his team at One Click Fix!
Greg and his team are incredibly responsive, efficient and helpful. Whenever we have an issue, they are in touch with us within minutes. My favorite thing about working with them, though, is that they are kind people who give back to their community. Urban3 highly recommends Greg and his team at One Click Fix!
Peter Laine
Oct 25, 2020
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My company has been associated with Gregs firm for about four years now. My experience with One Click Fix has exceeded expectations. Knowledge, responsiveness, problem solving, and solutions presented have made technology issues, once large financial headaches, bearable. Monthly uncertainties have transitioned to planned annual events. Nice.
