Business Details
Emergency
services
Trusted Damage Restoration Experts in Watertown, TN
Action Restoration has been a trusted leader in fire and water damage restoration across Middle Tennessee for over 25 years. Our team combines extensive industry experience with a commitment to exceptional customer service, ensuring homes and businesses are restored to pre-loss conditions efficiently. We operate 24/7, offering emergency response services to address urgent needs, and maintain a state-of-the-art warehouse for content storage during restoration.Our full-service approach, from mitigation to reconstruction, eliminates the need for multiple contractors, streamlining the process for clients. With a network of skilled subcontractors and advanced equipment, we prioritize minimizing damage and delivering durable solutions. Our reputation for integrity and reliability has been built through decades of consistent, high-quality service, earning the trust of both clients and insurance providers.
Services
Fire Damage Restoration
Water Damage Remediation
HVAC Cleaning
Biohazard Cleanup
Reconstruction Services
Carpet Cleaning
Crawlspace Cleanup
Animal Damage Repair
Emergency Water Extraction
Deodorization
Highlights and features
- We offer 24/7 emergency response for fire and water damage.
- Our team has 25+ years of experience in Middle Tennessee.
- Full-service restoration from mitigation to reconstruction.
- Industry-leading equipment ensures efficient drying and cleanup.
- Climate-controlled warehouse for secure content storage during restoration.
What people say
Prompt response
Professional technicians
Exceeded expectations
Knowledgeable and respectful
Beautiful job matching hardwood
Services
Fire Damage Restoration
Our team specializes in restoring properties after fire and soot damage. We employ advanced cleaning techniques to remove soot from structures and contents, deodorization technology to eliminate odors, and inventory systems for secure content storage. Emergency water removal services address water used in extinguishing fires, while our reconstruction division handles repairs from minor fixes to full rebuilds. With 24/7 availability, we prioritize rapid response to minimize long-term damage.
Water Damage Remediation
We provide comprehensive water damage solutions, including emergency extraction, industrial drying equipment, and full reconstruction. Our technicians assess moisture levels to determine optimal drying times and use air movers and dehumidifiers to restore structures to normal conditions. The process includes content cleaning, structural repairs, and coordination with subcontractors for plumbing or electrical work. Our goal is to prevent secondary damage like mold growth through prompt, thorough intervention.
HVAC Cleaning
Professional HVAC cleaning improves indoor air quality and system efficiency. Our services include ductwork cleaning to remove dust buildup, coil and condenser maintenance, and filter replacement. We recommend annual cleanings for residential systems and more frequent service for commercial properties in humid climates. Regular maintenance prevents reduced airflow, lowers energy bills, and extends equipment lifespan while ensuring healthier ventilation for homes and businesses.
Biohazard Cleanup
Our biohazard specialists handle crime scenes, sewage backups, and chemical spills with strict safety protocols. We use EPA-registered disinfectants to neutralize pathogens, remove contaminated materials following OSHA guidelines, and employ HEPA filtration for airborne particles. The process includes decontamination of surfaces, odor elimination, and disposal of biohazardous waste in compliance with local regulations. Technicians wear full PPE to ensure safe, thorough cleanup of bloodborne pathogens and hazardous substances.
Reconstruction Services
We offer end-to-end reconstruction after fire or water damage, from minor drywall repairs to complete structural rebuilds. Our project managers coordinate with licensed subcontractors for electrical, plumbing, and carpentry work, ensuring code-compliant restoration. Services include matching original hardwood floors, replacing damaged insulation, and reinstalling HVAC systems. Clients benefit from single-source accountability, with transparent scheduling and budget tracking throughout the rebuilding process.
Questions
What emergency services does Action Restoration offer?
We provide 24/7 emergency response for fire, water, and biohazard damage across Middle Tennessee. Our team arrives promptly to assess and mitigate damage at any hour.
Which areas do you service?
We serve Wilson, Rutherford, Sumner, Davidson, Williamson, and surrounding counties in Middle Tennessee, including Watertown, Gallatin, and Murfreesboro.
What steps are involved in water damage restoration?
Our process includes water extraction, industrial drying, mold prevention, content cleaning, and structural repairs. Technicians monitor moisture levels until optimal dryness is achieved.
Do you work with insurance companies?
Yes, we coordinate directly with insurers, providing documentation and estimates to streamline claims processing for fire, water, and storm damage.
What distinguishes your fire damage restoration?
We combine specialized cleaning techniques, odor removal technology, and in-house reconstruction to handle every phase from soot cleanup to rebuilding.
How often should HVAC systems be cleaned?
We recommend annual HVAC cleaning for residential systems, with more frequent service for commercial properties or humid environments to maintain efficiency and air quality.
Reviews (5)
Charles Little
Dec 21, 2021
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Positive:Professionalism
Action Restoration was responsive and
professional.Communication was excellent,work was performed in a timely manner.
Service:Water damage cleanup
Action Restoration was responsive and
professional.Communication was excellent,work was performed in a timely manner.
Service:Water damage cleanup
Doug Caldwell
Dec 19, 2021
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We just completed a water damage repair, these folks were great to work with. They were prompt to begin, on time, courteous and knowledge. They handled every aspect of the job in a professional way. I had to delay the project due to the passing of my mother. They postponed the work at my request, and immediately restarted the project when I was ready. I would recommend them anytime you need help with a project.
Linda Perry
Dec 12, 2021
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I had water damage. The end product was great! The flooring end product was awesome. I initially wanted tile to replace my hardwood, but Project Mgr. Patrick directed me to try Luxury Vinyl tile. I am so glad he did!. On the flip side I was told 2-3 weeks to complete the job, plus 1 week to paint (separate job) but it took 7 weeks. The Action restoration movers and post construction cleaners were also amazing! The only reason I am giving the company a 3 is because the Contractor that did the work, caused some of the delays and I had to track and inspect the work to ensure it was done correctly
Kelly Harris
Aug 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
The folks at Action Restoration were very nice and professional. Patrick Taylor was our project manager. He went above and beyond to make sure each project was addressed and completed in a timely manner. He was always very kind and patient when we had questions. I would highly recommend this company.
Services:Flooring,Fire damage cleanup & repair
The folks at Action Restoration were very nice and professional. Patrick Taylor was our project manager. He went above and beyond to make sure each project was addressed and completed in a timely manner. He was always very kind and patient when we had questions. I would highly recommend this company.
Services:Flooring,Fire damage cleanup & repair
Debbie Walton
Jun 03, 2021
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I had a good portion of my downstairs area under water. I called my insurance company and they sent Action Restoration out immediately. From the time I called my insurance company and the time they arrived was less the 2 hours. They were quick to evaluate the damage and immediately started packing up, clean up, and dry out . They were very nice and took good care of my things. My only issue, and the reason this isn't a 5 star rating is the length of time it took to complete. I was not expecting it to take 5 and a half months.
