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Your Trusted Financial Partner in Fort Wayne
ProFed Credit Union has been dedicated to providing personalized financial solutions to northeast Indiana communities since our founding. Our cooperative structure empowers members to own a stake in the institution with just $5, granting access to competitive rates, lower fees, and community-focused services. We offer comprehensive financial products including savings accounts, checking options, credit cards, and loan programs tailored to personal and business needs. Our digital banking platform enables 24/7 account management through convenient online tools for bill payment, transfers, and check deposits. We prioritize financial education through free resources covering budgeting, investing, and retirement planning for all age groups.Our team delivers expert mortgage guidance through conventional, USDA, and construction loan options with specialized support for first-time homebuyers. We maintain 13 physical branches across Adams, Allen, and surrounding counties while offering virtual appointment options for modern convenience. Our commitment to community development is demonstrated through local events sponsorship and scholarship programs. Federally insured by the NCUA, we maintain strict compliance with financial regulations while prioritizing member satisfaction. Our experienced professionals provide personalized service through dedicated contact centers for lending, business services, and mortgage support.
Services
Savings Accounts
Mortgage Loans
Auto Loans
Credit Cards
Digital Banking
Financial Education
Business Services
Personal Loans
Highlights and features
- We offer personalized financial solutions through our member-owned cooperative model
- Our 13 northeast Indiana branches provide local, face-to-face banking convenience
- Digital banking platform enables 24/7 account management with advanced security
- Specialized mortgage programs serve first-time homebuyers and construction needs
- Free financial education resources support lifelong money management skills
Associations and certifications
- NCUA
Services
Savings Accounts
We offer multiple savings solutions including Money Market Plus accounts, Certificate EZ Saver options, and youth savings clubs with competitive interest rates. Our savings products help members achieve financial goals through secure, FDIC-insured accounts with flexible terms. Specialized IRA options support long-term retirement planning with tax advantages.
Mortgage Loans
Our mortgage division provides conventional loans, USDA Rural Development programs, and construction financing with personalized rate options. We specialize in first-time homebuyer assistance and offer refinance solutions including rapid refi and adjustable-rate mortgages. Renovation loans help members improve their properties while building equity.
Digital Banking
Our digital platform enables 24/7 account access with bill payment, fund transfers, and mobile check deposit features. Business clients benefit from specialized digital tools for payroll management and commercial transactions. Security features include card locking functionality and real-time fraud monitoring for enhanced account protection.
Financial Education
We provide free educational resources covering budgeting basics, investment strategies, and retirement planning through our Money Sense program. Educational materials cater to all age groups from youth savings clubs to senior financial planning. Workshops and online tutorials help members improve financial literacy and decision-making skills.
Business Services
Our business division offers checking accounts, credit cards, and loan programs tailored to commercial needs. Employee benefits packages and specialized financing options support business growth and cash flow management. Dedicated relationship managers provide personalized service for local entrepreneurs and established companies.
Questions
How can I become a member?
Membership requires $5 investment and eligibility through residence, employment, or business activity in designated northeast Indiana counties. Join online or visit any branch location.
What digital banking features are available?
Our platform offers bill payment, fund transfers, mobile check deposits, and account management tools accessible via desktop or mobile app with 24/7 availability.
Do you offer mortgage programs for first-time buyers?
Yes, we provide specialized mortgage options including USDA loans and down payment assistance programs specifically designed for first-time homebuyers in our service area.
How do I report a lost card?
Contact our card services department immediately at 800-752-4613 ext. 1632 or use the card locking feature in our mobile app to secure your account.
What financial education resources exist?
We offer free workshops, online tutorials, and personalized counseling covering budgeting, investing, and retirement planning through our Money Sense program for all community members.
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Reviews (5)
Seth Peterson
Nov 24, 2021
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Ive been banking with ProFed for years without issuehowever, this year has been horrible! They rolled out a new app that has been a nightmare for everyone. They decided that rolling it out on the first of the month(when everyones bills are due) was a good idea. And Every visit Ive had to a branch always has someone there trying to figure out how to use the app. Its confusing, not user friendly, and has a really dated look. Its just bad. And then somehow my card gets hacked so they stop the use of my card. Thats good, except the number that was given to activate my new card
Noemi Hernandez
Jun 19, 2021
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I love banking here, I opened my account online super convenient, do all my banking though the mobile app, and deposit cash through their ATM. Never had a problem with them. I've never had to go in personally all my issues get resolved with a phone call or through chat.
Ken Marcum
Jan 31, 2021
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Since I started my mortgage payments with ProFed, I have almost always enjoyed paying them over the phone, without a fee. Now, with the pandemic, and everyone practicing social distancing, and when paying over the phone can be a tremendous convenience, and more importantly, a tremendous safety benefit for everyone, ProFed starts a $5 fee for over the phone payments!! What a way to take advantage of a desire to be just that much safer! Shame on you, Pro-Fed!! What's the difference in how much work your teller has to do to push the buttons that enter my payment, whether I call it in, whether I'm
Ashley Stevens
May 31, 2020
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I was told MANY times that I would be able to use the Mobile deposit feature on the app for my checks. But I was just sent an email saying I was denied. So now Im 200 miles away, and literally cannot cash my checks. I am extremely furious. And of course they have no sister branches in my new city.
Timm Phillips
Sep 24, 2019
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I have been a member since the 1970's. The best to deal with. I have gotten two car loans (only ever bought two new cars) from them, and direct deposit funds through them also. Such a great place.
