Business Details
12 Years
experience
Expert Window, Door & Bathroom Remodeling Services
Since 2014, Windows Direct USA has been a family-owned business dedicated to providing high-quality home remodeling solutions in Cincinnati, Louisville, and surrounding areas. Our expertise spans window replacement, door installation, and bathroom remodeling, utilizing premium-grade, USA-made products from trusted brands like Sunrise Windows, Home Guard, and BCI. With an A+ BBB accreditation and recognition as one of Americas Fastest-Growing Private Companies by Inc. 5000, we prioritize customer satisfaction through a stress-free process that includes free consultations, precise measurements, and expert installation.Our team of seasoned professionals brings over two decades of combined experience, ensuring personalized service tailored to each homeowners unique needs. Community involvement remains central to our values, as evidenced by our support for local initiatives like the Windows Direct USA All-Stars little league team and the Greater Cincinnati Alzheimers Association. We stand by our work with lifetime labor warranties and manufacturer-direct pricing that delivers luxury results at affordable costs.
Services
Window Replacement
Bathroom Remodeling
Door Installation
Vinyl Windows
Energy-Efficient Windows
Tub-to-Shower Conversion
Shower-to-Tub Conversion
Entry Doors
Patio Doors
French Doors
Details
- Year established: 2014
Highlights and features
- 20+ Years of Experience in Home Remodeling
- Family-Owned with Personalized Service
- Premium-Grade, USA-Made Products
- Award-Winning Services with 5-Star Reviews
- Free Consultation and Accurate Quotes
Associations and certifications
- BBB
What people say
Polite installers
Professional service
Satisfaction guaranteed
Affordable pricing
Quick installation
Services
Window Replacement
Our window replacement service enhances home energy efficiency and curb appeal using premium vinyl and energy-efficient designs. We offer custom solutions from trusted brands like Sunrise Windows, ensuring precise fit and durability. Our manufacturer-direct model provides luxury results at competitive prices with lifetime labor warranties.
Bathroom Remodeling
Specializing in tub-to-shower conversions, walk-in tub installations, and complete bathroom overhauls, we use BCI Bathrooms products for durable, low-maintenance solutions. Our process includes free consultations, personalized design, and one-day installations with lifetime warranties on labor and materials.
Door Installation
We install entry, patio, French, and storm doors that improve home security and aesthetics. Our USA-made products feature custom designs and energy-efficient options. The service includes free project quotes, professional measurement, and expert installation with satisfaction guarantees.
Tub-to-Shower Conversion
Transform unused bathtubs into modern, low-maintenance showers with our quick installation service. We provide ADA-compliant walk-in showers and premium fixtures, including a free shower door with select promotions. Projects typically complete in one day with lifetime warranty coverage.
Energy-Efficient Windows
Our energy-efficient window solutions reduce utility costs through advanced insulation technology. Available in multiple styles including casement, awning, and picture windows, these products feature durable vinyl frames and come with lifetime warranties on both materials and professional installation.
Questions
Do you provide free estimates?
Yes! We offer free in-home consultations and accurate project quotes for all window, door, and bathroom remodeling services.
What areas do you serve?
We serve homeowners in Cincinnati, Louisville, Lexington, Dayton, and surrounding areas in Ohio and Kentucky.
Are your products made in the USA?
Yes, we prioritize USA-made products from brands like Sunrise Windows, Home Guard, and BCI Bathrooms for quality assurance.
What warranties do you offer?
We provide lifetime labor warranties on all installations and manufacturer warranties for our window, door, and bathroom products.
How long has the company been in business?
Windows Direct USA USA has served Cincinnati and Louisville homeowners since 2014 with BBB A+ accreditation.
Videos
Reviews (5)
David Bellish
Dec 20, 2021
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Met with a couple window companies and decided to go with Windows Direct of Cincinnati. Frankie, the sales rep, was very professional, presented all the facts about their windows and how they compare to their competitors, and did it all without being pushy. Pricing was good and the quality of the windows seem top notch. Cant beat the life time warranty that is transferable and they also offer good payment terms. Would highly recommend working with Frankie and Windows Direct. Have install scheduled so will update after installation.
Alice Gibson
Nov 22, 2021
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I see a lot of GREAT reviews and sadly, I wish we had this experience with this company. This was very costly and the job that was done, is just a mess. Caulk all over the place and the company did contact us back in regards to this but I thought Id share some of the pictures of the experience my husband and I had. You would have to look Jonathan Gibson up to find this account, but at this time we have contractors remodeling so we will have to wait to have someone come and look at this. This is such a poor job and I am not happy at all. These are just some of the photos, the upstairs of our
Karla McMillan
Nov 19, 2021
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Positive:Professionalism,Responsiveness,Value
Professionalism and quality of product! Due to miscommunication with my door order, Mr. Hodge was able to agree to resolve my issue and make me a satisfied customer! Would definitely recommend and refer Windows Direct USA of Cincinnati !
Services:Window installation,Door installation
Professionalism and quality of product! Due to miscommunication with my door order, Mr. Hodge was able to agree to resolve my issue and make me a satisfied customer! Would definitely recommend and refer Windows Direct USA of Cincinnati !
Services:Window installation,Door installation
Mickey Carroll
Nov 04, 2021
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After a lengthy wait due to material delays that Windows Direct had no control over, I finally got a magnificent walk in shower. Working with Bradley (the installation manager) everything began to fall in place without hesitation. He was always available to answer questions and see to it that I received first class service and a superior produce in a timely manner once material became available. I love the workmanship, attention to details and response to my calls when I had questions. I'm glad I went with Windows Direct and highly recommend them for a great product, professional service at a fair
Jesse Hooven
Nov 03, 2021
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I originally went with window planet due to price and not being in my forever home. That was a disaster! Brandon came out to my house several times to give me quotes and was super patient and didn't push anything on me. When he came out the last time when I finally switched from window planet to Windows Direct he did everything he could to help me out and speed up the process. He's been great working with so far and I'll finally get windows now after waiting 8 months and getting the run around at window planet! Highly recommend Brandon. He's been very professional and reliable.
