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5 Years
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Your Trusted Partner for Comprehensive Medical Care
Centric Physicians was founded with a mission to revolutionize post-acute and geriatric care through coordinated, patient-centered services. Our team of physicians, nurse practitioners, and behavioral health specialists brings decades of combined experience in managing complex healthcare needs within assisted living, skilled nursing, and long-term care facilities. We specialize in evidence-based clinical protocols that reduce hospital readmissions, optimize treatment plans, and align with evolving models like PDPM. Our leadership team holds advanced certifications in medical direction and healthcare management, ensuring adherence to the highest standards of clinical excellence. We maintain transparent communication with patients, families, and facility staff to deliver personalized care plans tailored to individual needs.

Through our transitional care triage center, we provide 24/7 care coordination that bridges gaps across the healthcare continuum. Our commitment to integrity and respect extends to every stakeholder, from patients to acute care hospitals. We accept major insurance plans including Medicare and Medicaid, ensuring accessibility to comprehensive services. By integrating primary care with behavioral health, we address the full spectrum of geriatric patient needs. Our proven quality improvement programs demonstrate measurable outcomes in cost reduction and patient satisfaction. As industry leaders, we continue developing innovative solutions to address systemic inefficiencies in post-acute care delivery.
Services
Post-Acute Care Primary Care Behavioral Health Telemedicine Visits Assisted Living Care Long-Term Care Geriatric Psychiatry Care Coordination Skilled Nursing Care Transitional Care Management
Details
  • Year established: 2021
Highlights and features
  • We offer 24/7 care management through our transitional triage center
  • Our team specializes in geriatric care across multiple facility types
  • We accept major insurance plans including Medicare and Medicaid
  • Our evidence-based protocols reduce hospital readmissions by 30%
  • We integrate primary care with comprehensive behavioral health services
Services
Post-Acute Care
Our post-acute care program delivers specialized medical management for residents in skilled nursing facilities, long-term care centers, and assisted living communities. We implement evidence-based protocols to reduce hospital readmissions while maintaining continuity of care through regular face-to-face evaluations. Our team coordinates with facility staff to develop personalized treatment plans addressing both acute and chronic conditions.
Behavioral Health
Comprehensive behavioral health services address geriatric mental health needs including depression, dementia, and cognitive disorders. Our licensed psychologists and psychiatric nurse practitioners provide diagnostic testing, counseling, and medication management. We emphasize coordinated care between primary care providers and behavioral health specialists to improve overall patient outcomes through integrated treatment approaches.
Primary Care
Primary care services focus on adult and geriatric populations through both outpatient clinics and in-facility visits. Our board-certified physicians and nurse practitioners manage chronic conditions, conduct preventive screenings, and provide acute care treatment. We accept most major insurance plans and offer telemedicine options for patients in San Antonio and surrounding areas.
Care Coordination
Our transitional care management program ensures seamless healthcare delivery across different settings. The 24/7 triage center coordinates patient needs between facilities, hospitals, and outpatient clinics. We utilize real-time communication systems to maintain care continuity during hospitalizations and post-discharge transitions while monitoring treatment effectiveness.
Telemedicine Visits
Telemedicine services provide remote access to medical consultations for patients in assisted living communities and rural areas. Our secure platform enables virtual evaluations, medication management, and follow-up appointments. This service maintains continuity of care while reducing unnecessary facility transfers, particularly beneficial for patients with mobility limitations or during public health emergencies.
People
Laura Givens
Chief Executive Officer
Dr. Laura Givens is a board-certified physician with specialized training in medical direction and healthcare administration. She leads Centric Physicians' strategic vision while maintaining clinical oversight of post-acute care programs across multiple states.
Peter Acosta
Primary Care Physician
Dr. Peter Acosta specializes in adult primary care with a focus on chronic disease management and preventive medicine. He provides both outpatient and in-facility care at Centric Physicians' San Antonio locations.
Jesus Aranda
Director of Behavioral Health
Dr. Jesus Aranda leads the behavioral health division with expertise in neuropsychology and geriatric mental health. He oversees psychiatric evaluations, counseling services, and medication management programs across all facility types.
Madisen Hall
Psychiatric Nurse Practitioner
Madisen Hall provides psychiatric care and medication management services. She specializes in treating cognitive disorders and behavioral issues in long-term care residents while also offering telehealth consultations.
Shalyn Kaufman
Business Office Manager
Shalyn Kaufman manages financial operations and insurance coordination at Centric Physicians. She ensures smooth administrative processes and facilitates patient access to covered services through major insurance plans.
Questions
What types of facilities do you serve?
We provide care in skilled nursing facilities, long-term care centers, assisted living communities, acute rehab facilities, and operate two outpatient clinics in San Antonio and Boerne.
Do you accept Medicare patients?
Yes, we accept Medicare, Medicaid, and most major insurance plans. Our staff can help verify coverage and explain payment options for your care.
Are telemedicine services available?
Yes, we offer virtual consultations for primary care and behavioral health services. Telemedicine visits are available for patients in San Antonio and surrounding regions.
How does your 24/7 care management work?
Our transitional care triage center provides round-the-clock coordination of patient needs across all facility types, ensuring timely interventions and smooth transitions between care settings.
What behavioral health services do you offer?
We provide comprehensive mental health care including depression treatment, dementia management, counseling services, and psychiatric medication management through licensed professionals.
Reviews (5)
Lanakane
Jan 13, 2022 Report
THE FIRST PERSON I EVER SPOKE TO FROM CENTRIC PHYSICIANS WAS TERRI FROM BILLING AND SHE WAS THE SWEETEST PERSON !
SHE TOLD ME I WAS GOING TO LOVE SHEILA ! MY CONVERSATION WITH TERRI WAS VERY DELIGHTFUL ! THANK YOU TERRI
YOU WERE RIGHT ... I ABSOLUTELY LOVE SHEILA ! HER PERSONALITY IS SO BEAUTIFUL. I FEEL AS IF THE LORD GUIDED ME HERE
MY FIRST APPOINTMENT WITH SHEILA WAS ON NOVEMBER 30TH AND IT WAS THE BEST FIRST IMPRESSION EXPERIENCE I EVER HAD ! THE FIRST PERSON I SAW WAS SHALYN !
SHALYN AND I HAD SPOKEN ON THE PHONE AND SHE WAS SO SWEET AND WHEN I MET HER IN PERSON
Beaver Beaver
Dec 17, 2021 Report
Every time I went to Centric it was a pleasant experience. Sarah baker was what you want when you go to the doctor. Its to bad that she left Centric when they closed the Stone Oak office.
Coleman Sparks
Oct 12, 2021 Report
Sarah Baker is amazing!!! I grew up in a family that taught us you only go to the doctor if you want to die. Sarah has completely changed my mind I now trust her with my life. She is one of the sweetest people Ive ever met and truly cares for her patients. As long as Sarah is practicing medicine I will continue to be a patient.
Steven Cook
Dec 08, 2019 Report
This location does not have any facilities, They are only trying to trick you into driving to San Antonio, for this reason alone you get a 1 star. I would rather drive to San Antonio when you tell the truth. I have also reported this location to Blue Cross Blue Shield of Texas and a few others. ;)
Michael Crain
Jun 04, 2018 Report
Such a great company to work for. I started on near the inception and it has been amazing with growth and experience. The owners are a great leadership group.