Business Details
35 Years
experience
Trusted Window & Door Repair Services in Milwaukee
Since 1991, Broken Windows Inc has been a locally owned and operated business dedicated to providing high-quality residential window and door services. Our team of certified technicians specializes in window repair, replacement, and glass solutions, along with comprehensive services for entrance doors, patio doors, and storm systems. We prioritize responsive customer service, precise scheduling, and professional craftsmanship at competitive prices. Our commitment to excellence is reflected in our 20-year warranty on insulated glass replacements and a no-questions-asked 3-year labor warranty. Serving Milwaukee, Waukesha, Racine, Kenosha, Washington, and Ozaukee, we focus on delivering value through expertise and reliability.Our showroom and parts services cater to both professional installations and DIY projects, ensuring flexibility for our customers. We maintain transparency in operations, emphasizing clear communication and ethical business practices. Our track record of resolving complex window issues, including seal problems and custom replacements, demonstrates our technical proficiency and dedication to customer satisfaction. Testimonials highlight our prompt service, attention to detail, and ability to handle large-scale projects efficiently. We remain committed to upholding the values that have defined our business for over three decades.
Services
Window Replacement
Glass Replacement
Thermopane Replacement
Sash Replacement
Entrance Doors
Patio Doors
Storm Doors
Hardware Replacement
Weather Stripping
Screen Repair
Details
- Year established: 1991
Highlights and features
- Locally owned and operated since 1991 with certified technicians
- 20-year warranty on insulated glass replacements
- No-questions-asked 3-year labor warranty
- Specialized in resolving complex window seal issues
- Serves Milwaukee, Waukesha, Racine, and surrounding areas
What people say
Prompt service
First-rate installation
Knowledgeable staff
Professional follow-through
No-questions-asked warranty
Services
Window Replacement
We specialize in full window replacement for residential properties, handling vinyl, wood, aluminum, and clad window systems. Our technicians ensure precise fitting and energy-efficient installations. Customers benefit from improved insulation, enhanced curb appeal, and long-term durability.
Glass Replacement
Our glass replacement service addresses cracked, fogged, or broken panes in existing windows. We use high-quality insulated glass units with a 20-year warranty. This service restores window functionality while maintaining energy efficiency and security.
Thermopane Replacement
We replace failed thermopane units that lose their seal and clarity. Our replacements include dual-pane systems with argon gas fills. This service improves thermal performance and eliminates condensation between glass layers.
Sash Replacement
We repair or replace damaged window sashes while preserving existing frames. This cost-effective solution extends window lifespan. Customers avoid full replacement costs while restoring proper operation and appearance.
Storm Door Installation
We install and repair storm doors that protect primary entry systems. Our solutions include weather-resistant materials and custom-fit options. This service enhances energy efficiency and safeguards against harsh Wisconsin weather conditions.
Questions
What areas do you serve?
We serve Milwaukee, Waukesha, Racine, Kenosha, Washington, and Ozaukee counties in Wisconsin.
Do you offer warranties on your work?
Yes, we provide a 20-year warranty on insulated glass replacements and a 3-year no-questions-asked labor warranty.
Can you repair existing window frames?
Yes, we specialize in replacing sashes and glass while preserving original frames to maintain structural integrity.
Are your technicians certified?
All our technicians are certified and trained to handle window and door repairs for all major brands.
Reviews (5)
Mark Gierl
May 23, 2021
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The company charged me over $90 just to come out and look. Non-refundable (unless I hired them). Their estimate was over $1800 given only after they received my non-refundable quote/trip charge. I instead ordered the parts-around $500 and had a local handyman do the work for $70. He took less than 1 1/2 hours to do the work. Total all in costs less than $600= less than 1/3rd the price Broken Windows quoted (over $1800).Their quote was outrageous. They charged more for their quote than the handyman did for his entire job. In my opinion the company is a scam . I would have rated them zero stars if
Tim K.
Feb 22, 2021
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Set up an appointment for window repair as I had gotten estimates for new windows. Was told the sills could be repaired. I contacted Robert at Broken Windows He came in a snow storm, looked at 1 window and declared it unrepairable, looked from a distance of 25 feet or more at second window and never even looked at third on side of house. Was not at all interested in repairing windows, only selling me new windows and told me it would be wood windows, when I said I had just replaced 1 window with vinyl. Was there for less than 5 minutes, demanded a $98.00 trip charge which I was forced to pay
Jenni Grams
Oct 04, 2019
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They came out and looked at my job and then sent out 1 guy that couldn't do the job by himself. When I received the bill the hourly labor charges were exaggerated because the guy took so long because he couldn't do it by himself. I ended up getting someone to help but they didn't put that in consideration for their bill. Never received an estimate so you have no idea what you are getting yourself into. When I called about my bill the lady was yelling at me........
Rory D.
Jul 27, 2019
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The people. That's Broken Windows. They are true pros. They are very committed to the job of making the customer happy. We had glass replaced in some of our vinyl replacement windows. Everything about the process was well-run. Although they're very busy, you'll find from sales through service -- pure excellence! Job very well done!!
Abbey Pautsch
Dec 13, 2016
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Robert came out to my house to replace a broken window that my dog had completely shattered. I initially got a few quotes from companies in the area and found that Broken Windows had the best rate for my needs. Robert was very kind and even completed the job early. He did an amazing job keeping everything clean and tidy. On the unfortunate chance that this happens again, I will definitely be calling upon Broken Windows, Inc. in the future. Thank you!
