Business Details
Emergency
services
Your Trusted HVAC Partner in Dacula, GA
HERO Heating & Air has been a trusted provider of HVAC solutions in Dacula, Georgia, and surrounding areas for over two decades. Established through the brotherhood of firefighters, our team combines technical expertise with a deep commitment to safety and customer satisfaction. We specialize in heating, cooling, and indoor air quality services, offering installation, repair, and maintenance for residential systems. Our licensed professionals prioritize transparency, delivering honest assessments and clear pricing without unnecessary upsells.With a focus on preventative maintenance and emergency service availability, we ensure systems operate efficiently year-round. Our loyalty program and extended warranties reflect our dedication to long-term customer relationships. As a Bryant dealer, we provide cutting-edge equipment tailored to individual home needs, supported by a reputation built on reliability and community trust.
Services
HVAC Installation
AC Repair
Furnace Service
Air Quality Solutions
Emergency HVAC
Bryant Products
Ductless Systems
Heat Pump Repair
Maintenance Plans
Indoor Air Quality
Highlights and features
- We offer 20+ years of HVAC expertise in residential systems.
- Our team includes former firefighters prioritizing safety and trust.
- Emergency service available for urgent heating and cooling needs.
- Loyalty program with preventative maintenance and cost-saving benefits.
- Transparent pricing with no hidden fees or unnecessary upsells.
What people say
Excellent service
Knowledgeable technicians
Prompt response
Transparent pricing
Highly recommend
Services
HVAC Installation
We provide precise HVAC installation for new and retrofit residential systems. Our technicians calculate optimal equipment sizing based on square footage, climate, and home specifics. Services include air conditioners, heat pumps, furnaces, and ductless systems. Proper installation ensures energy efficiency, comfort, and long-term reliability for homeowners.
AC Repair
Emergency and routine AC repair services address system malfunctions promptly. Our team diagnoses issues like refrigerant leaks, compressor failures, and thermostat problems. We prioritize rapid response times while ensuring repairs restore full cooling capacity without compromising system longevity or efficiency.
Furnace Service
Comprehensive furnace maintenance and repair services ensure winter readiness. Technicians clean components, test ignition systems, and inspect heat exchangers. Regular servicing improves energy efficiency, reduces breakdown risks, and extends equipment lifespan while maintaining safe indoor air quality.
Indoor Air Quality
We offer air quality solutions including purifiers, humidifiers, and UV light systems. These products reduce allergens, control moisture, and eliminate airborne contaminants. Proper installation and maintenance of these systems create healthier living environments, particularly for allergy sufferers and families with children.
Emergency HVAC
24/7 emergency HVAC services address critical system failures. Our technicians respond promptly to urgent heating or cooling needs, prioritizing safety and comfort restoration. Emergency calls receive immediate attention, with transparent pricing and repairs performed to manufacturer standards.
Questions
What HVAC services does HERO Heating and Air offer?
We provide installation, repair, and maintenance for heating, cooling, and indoor air quality systems, including AC units, furnaces, heat pumps, and Bryant products.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling system failures in Dacula and surrounding areas.
Are financing options available?
Yes, approved credit financing is available for HVAC installations and major repairs to help homeowners manage costs.
What areas do you service?
We serve Dacula, GA, and surrounding communities including Auburn, Braselton, Buford, Hoschton, and Lawrenceville.
How can I schedule maintenance?
Call (678) 909-0687 or visit our website to schedule a performance tune-up and join our loyalty program for discounted services.
What makes HERO different from other HVAC companies?
Founded by firefighters, we combine technical expertise with a commitment to safety, transparency, and community trust in every service call.
Reviews (4)
Chris Stallings
Nov 04, 2021
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I have had a fantastic time working with the team at HERO. David Fleming has been a very excellent and trustworthy professional to deal with. He has shown me things that other professionals did that cost me money (unnecessarily) and also ways for me keep more of my money. Super diligent, on time, does what they say they will do. I will not work with anyone else.
Melissa Accardy
Sep 22, 2021
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We called HERO Heating and Air for a second opinion after being given a quote for thousands of dollars worth of repairs from another company. They found the problem, corrected it for far less than our original quote, literally saving us thousands of dollars! They are honest and trustworthy and will be our go-to heating and air company from now on. When you find a company you trust, there's no reason to look for others!
Mike Lawley
Sep 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Steve. Kevin and Jayson represented Hero very well. Technically skilled with great customer skills. Thats a good combination
Service:Repair AC
Steve. Kevin and Jayson represented Hero very well. Technically skilled with great customer skills. Thats a good combination
Service:Repair AC
Chris Gosey
Sep 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We called Hero when our AC stopped working. They came out the same day at the time they specified, and replaced the faulty part for a great price. I was very pleased with their service and will definitely use again if/when I need HVAC work done.
Service:Repair HVAC
We called Hero when our AC stopped working. They came out the same day at the time they specified, and replaced the faulty part for a great price. I was very pleased with their service and will definitely use again if/when I need HVAC work done.
Service:Repair HVAC
