Business Details
Innovative Hospital Discharge Solutions for Complex Patients
SilverStay was founded with a clear mission to revolutionize healthcare transitions for aging adults through innovative solutions. Our organization specializes in connecting complex patients with appropriate assisted living options, ensuring seamless hospital discharges while prioritizing patient safety and family peace of mind. With a dedicated team of licensed social workers, healthcare professionals, and transition specialists, we provide comprehensive support throughout the entire placement process. Our unique approach combines clinical expertise with financial assessment to match patients with suitable care communities within 1-24 hours. We maintain rigorous outcome tracking through 0, 7, 30, 60, and 90-day follow-up calls to ensure successful transitions. Our team brings decades of combined experience in senior care, hospice services, and behavioral health management.We work closely with families, healthcare providers, and assisted living facilities to create personalized transition plans that address each patient's specific needs. Our commitment to transparency includes providing clear pricing structures and utilization reports to our partners. Through our data-driven processes and compassionate care model, we aim to become the nation's most trusted healthcare services company for complex patient discharges by 2030. Our CEO's personal experience caring for his father during a hospitalization inspired the creation of our organization, which now serves as a critical resource for healthcare professionals and families navigating senior care transitions.
Services
Assisted Living Placement
Behavioral Health Support
Care Transition Coordination
Hospital Discharge Planning
Memory Care Placement
Patient Financial Assessment
Readmission Prevention
Senior Care Navigation
Highlights and features
- We offer rapid patient placement within 1-24 hours
- Our team includes licensed social workers with 10-25 years of experience
- We provide 5-point outcome follow-up tracking system
- Our data-driven approach reduces hospital readmissions significantly
- We specialize in managing patients with challenging behaviors
What people say
Rapid patient transitions
Compassionate care coordination
Expert behavioral health support
Effective readmission prevention
Personalized transition plans
Services
Assisted Living Placement
Our assisted living placement service connects patients with appropriate care communities based on clinical needs and financial capabilities. We assess each patient's specific requirements through a 5-10 minute clinical evaluation, then leverage our extensive network to identify suitable options within 1-24 hours. Our team provides ongoing support throughout the transition process to ensure safe, appropriate placements for seniors requiring specialized care.
Care Transition Coordination
We specialize in managing complex care transitions for seniors through our structured coordination process. Our licensed social workers complete comprehensive assessments, develop individualized transition plans, and facilitate communication between healthcare providers, families, and care facilities. The service includes 0, 7, 30, 60, and 90-day follow-up calls to monitor patient outcomes and ensure successful adaptation to new care environments while maintaining continuity of care.
Behavioral Health Support
Our behavioral health support addresses challenging patient behaviors through specialized intervention strategies. We focus on patients with dementia, aggression, or other complex behavioral issues requiring specialized care environments. Our team works with healthcare providers to identify appropriate facilities equipped to manage these challenges while ensuring patient safety and appropriate care delivery for vulnerable seniors.
Hospital Discharge Planning
We streamline hospital discharge processes for complex cases through our rapid transition solutions. Our service reduces hospital length of stay by quickly identifying appropriate post-acute care options. We coordinate with medical teams to ensure continuity of care while addressing both clinical requirements and financial constraints, helping patients transition safely to suitable assisted living environments without unnecessary delays.
Readmission Prevention
Our readmission prevention program focuses on reducing hospital readmission rates through comprehensive transition planning. We track patient outcomes through multiple follow-up points, monitor care plan adherence, and address potential complications proactively. By ensuring appropriate placement and ongoing support, we help maintain patient stability in new care environments and prevent unnecessary returns to acute care facilities.
People
Patrick Mish
Chief Executive Officer
PhD in Aerospace Engineering with extensive entrepreneurial experience. Founded SilverStay after personally navigating his father's complex hospital discharge process. Brings innovative thinking to senior care solutions while maintaining deep empathy for families' challenges.
Vijay Varma
Chief Scientific Officer
Healthcare research expert with 15+ years experience and Johns Hopkins PhD. Develops data-driven processes for patient transitions. Leads analytics team to improve patient satisfaction and care outcomes through evidence-based methodologies while maintaining personalized care approaches.
Erin Miller
Chief of Staff
Strategic leader focused on organizational growth and mission execution. Oversees operational excellence while maintaining commitment to improving senior care options. Coordinates team efforts to expand service capabilities and enhance care delivery systems across the organization.
Michelle Hart
Business Development Specialist
Over 10 years serving seniors with compassionate guidance. Provides personalized support for families navigating care transitions. Combines clinical expertise with empathetic communication to help families make informed decisions about senior living arrangements and care options.
Nicole Haskins
Head of Hospital Contracts
Master's in Health Promotion with decade of healthcare experience. Builds strategic hospital partnerships while maintaining focus on patient-centered care. Advocates for improved access to quality senior care through contractual agreements and collaborative relationships with healthcare providers.
Questions
What types of patients does SilverStay specialize in placing?
We specialize in placing patients with complex needs including dementia, behavioral challenges, and those requiring specialized senior care environments.
How quickly can SilverStay arrange a patient transition?
We typically complete transitions within 1-24 hours after initial assessment and clinical intake process completion.
What geographic areas do you serve?
Currently serving Odenton, MD and surrounding Maryland areas with expanding service capabilities.
How do you ensure appropriate care matches for patients?
Our licensed social workers complete detailed clinical assessments then leverage our network to find appropriate care communities based on individual needs.
What follow-up support do you provide after placement?
We conduct structured follow-ups at 0, 7, 30, 60, and 90 days post-placement to monitor outcomes and ensure successful transitions.
How do you handle patients with limited financial resources?
Our intake process includes financial assessment to identify appropriate options that match patients' financial capabilities while meeting their clinical needs.
