Business Details
Emergency
services
Your Trusted HVAC Partner in Covington, KY
Since 1865, Rusk Heating & Cooling has been a fourth-generation family-owned business dedicated to providing exceptional HVAC solutions in Northern Kentucky and Cincinnati. Our team of factory-trained professionals specializes in furnace repair, heat pump installation, geothermal systems, ductless mini-split services, and indoor air quality solutions. With 160 years of experience, we prioritize customer satisfaction through 24/7 emergency services, free second opinions, and comprehensive maintenance plans.Our commitment to transparency, honesty, and community trust has made us a leader in residential comfort systems. We serve Covington, KY, and surrounding areas with personalized service, ensuring every client receives tailored solutions for their heating, cooling, and air quality needs.
Services
Furnace Repair
Heat Pump Installation
AC Tune-Up
Ductless Mini Split Services
Geothermal Installation
Boiler Repair
Indoor Air Quality Solutions
Emergency Furnace Services
Maintenance Plans
UV Air Cleaners
Highlights and features
- We offer 160 years of experience in HVAC services with factory-trained technicians.
- Our 24/7 emergency services ensure immediate assistance during critical heating or cooling failures.
- We provide free second opinions to ensure transparent, cost-effective solutions for clients.
- Our team includes fourth-generation professionals with deep expertise in residential HVAC systems.
- We guarantee priority scheduling and same-day service for maintenance agreement customers.
What people say
Prompt on appointment times
Knowledgeable technicians
Great customer service
Professional and friendly
Exceeded expectations
Services
Furnace Repair
Our certified technicians provide prompt furnace repair services for gas and oil systems. With decades of experience, we diagnose and fix issues like malfunctioning thermostats, broken pilot lights, and unusual noises. Emergency services ensure rapid resolution during cold weather failures, maintaining home comfort year-round.
Heat Pump Installation
We specialize in energy-efficient heat pump installations for residential properties. Our team assesses home requirements to recommend optimal systems, ensuring proper sizing and integration with existing HVAC infrastructure. Factory-trained technicians guarantee precise installation for long-term performance and energy savings.
AC Tune-Up
Annual AC tune-ups prevent breakdowns and improve system efficiency. Our technicians inspect refrigerant levels, clean coils, test electrical components, and optimize airflow. Regular maintenance extends equipment lifespan and reduces energy bills while ensuring peak cooling performance during summer months.
Ductless Mini Split Services
We offer ductless mini-split installation, repair, and maintenance for homes without traditional ductwork. These systems provide zoned temperature control with minimal structural impact. Our experts handle both residential upgrades and new installations for improved energy efficiency and comfort.
Indoor Air Quality Solutions
Our IAQ specialists install air purifiers, humidifiers, and dehumidifiers to address allergens, pathogens, and humidity imbalances. Custom solutions target filtration, humidity control, and air sanitization, creating healthier living environments through advanced HVAC technology.
People
Steve Morrison
Owner and President
Steve Morrison leads Rusk Heating & Cooling as fourth-generation owner, overseeing operations since 1865. With deep HVAC expertise, he ensures customer satisfaction through expert service delivery across Northern Kentucky.
Questions
What HVAC services does Rusk offer in Northern Kentucky?
We provide furnace repair, heat pump installation, AC tune-ups, ductless systems, geothermal solutions, and indoor air quality services.
Are emergency HVAC services available after hours?
Yes, our 24/7 emergency services respond immediately to heating and cooling failures outside regular business hours.
Do you offer financing options for HVAC installations?
Yes, we provide financing with approved credit for new system installations and major repairs.
What areas do you serve?
We serve Covington, KY, Cincinnati, OH, Florence, Newport, Erlanger, and surrounding communities in Kentucky, Ohio, and Indiana.
Can I get a free second opinion on HVAC repairs?
Yes, we offer free second opinions to evaluate repair or replacement recommendations from other contractors.
Do you have maintenance plans for HVAC systems?
Yes, our maintenance agreements include bi-annual tune-ups, priority scheduling, and discounts on repair services.
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Reviews (6)
Leigh Smith
Dec 24, 2021
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I have found Rusk to be extremely professional with attention to details. They always do what they say they can do and are on time. Their work is of the highest quality. They installed a Furnace and AC system for me which required a substantial amount of fitting to put things together. I was very pleased with how they did this, keeping me informed, and came up with solutions which exceeded my expectations. After the work was done they made sure that everything was spotless. I can recommend them highly.
Jeff Dwyer
Nov 30, 2021
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We couldn't have asked for a better response time and resolution to our furnace issue. First time using furnace for the year and it did not start. Technician arrived the next morning and was able to quickly diagnose and resolve issue. Thankfully it just needed a good cleaning. He did NOT try to up-sale me anything and was very straight and honest with me. GREAT experience all around.
Chris Gonya
Oct 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent customer service. Professional and knowledgeable technicians. I've used several HVAC companies in the tri-state area and Rusk is by far the best. I will only use them in the future. Highly recommend.
Services:AC installation,Heating system installation
Excellent customer service. Professional and knowledgeable technicians. I've used several HVAC companies in the tri-state area and Rusk is by far the best. I will only use them in the future. Highly recommend.
Services:AC installation,Heating system installation
Phyllis Walker
Sep 30, 2021
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Rusk Heating & Cooling has been a blessing for me. They installed a new furnace and A/C for us, and the last visit was to clean out the vents and they also installed a new thermostat that I can control remotely. My mom can't seen well enough to adjust the thermostat, so this definitely helped both of us. Chris was our tech and my mom loved him and he was really awesome!
Jim Cole
Jun 23, 2021
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Replaced our central air unit. Previous unit lasted more than twenty years, and was also installed by Doc Rusk. The sales person was very professional, and had a quote for us before he left the house. The day of installation went smoothly. Installers were on time, and very polite (even asked if they could play their radio while in the basement). Took the day to install, and made sure the unit was working properly prior to leaving. We have used Doc Rusk for many years.
Rob G.
Apr 19, 2021
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Rusk did a phenomenal job installing the furnace and AC for my new garage/office. The work was done exactly as expected and their prices were great. The system is so well-designed it heated the entire garage and office space from 55 to 72 degrees in 27 minutes. Above and beyond: While they were installing the furnace and AC for my garage/office, we began to have warmer temps outside and it was time to turn on the AC in the main house. My AC unit was almost 20 years old and finally decided to kick the bucket. Rusk had a tech there the next day to confirm the unit had finally died and would need
