The biggest benefit to using Razz Pro has been our improved uptime compared to previous IT vendors. As a result my team has been more efficient and we have had far less issues since working with Razz Pro. I like that we work on a monthly retainer as this helps me with planning outgoing and ongoing costs.
The team at Razz Pro is very knowledgeable and they take the time needed to fully understand your business. Razz Pro have also been instrumental in helping to reduce our overall IT costs with their VoIP phone solution as well as working directly with our internet service providers across multiple locations.
The team at Razz Pro is very knowledgeable and they take the time needed to fully understand your business. Razz Pro have also been instrumental in helping to reduce our overall IT costs with their VoIP phone solution as well as working directly with our internet service providers across multiple locations.
Services
About Us
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Razz Pro is proud to call Culver City, CA our home. We are an active member of the local community including the Culver City Chamber of Commerce as well as a contributor and sponsor of the local Culver City Neighbors publication.
We also have several clients with multiple locations based in the United States and/or International to which we have been able to help them setup services and management at their additional locations including internet services, network attached storage devices that sync across locations, IT support for employees at remote locations, network/workstation/server monitoring & maintenance and more.
We also have several clients with multiple locations based in the United States and/or International to which we have been able to help them setup services and management at their additional locations including internet services, network attached storage devices that sync across locations, IT support for employees at remote locations, network/workstation/server monitoring & maintenance and more.
Support Center
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If you are experiencing an emergency or time sensitive issue please call us at (844) 729-9776. We strive to provide our clients with extremely responsive IT Support no matter which method our clients prefer to use to reach out to us.
With that being said, our recommendation for clients to receive the quickest response is to submit a support request above as this ticketing system is monitored much more often than other platforms (such as Slack, email and so on).Please note that we DO NOT offer any support over text messaging.
With that being said, our recommendation for clients to receive the quickest response is to submit a support request above as this ticketing system is monitored much more often than other platforms (such as Slack, email and so on).Please note that we DO NOT offer any support over text messaging.
10½ Things We Do Better
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The last thing any business wants is not being able to reach their IT consultant in a time of desperation. When your business experiences an emergency rest assured that we will respond accordingly. Our clients know that they can call us for any emergencies or submit a support request for anything else.
Outsourced IT Services
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Let's say you have chosen Apple devices to run your business. That's great, but are you still dealing with each of those devices individually? If you hire a new employee, do you go to the Apple Store to buy a new Mac, bring it back to the office, spend a few hours installing the right software, and then sit down with the employee to get them started with email accounts and other logins?
Managed IT Services
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We take great pride in our ability to discover issues at the earliest stages and attend to them before they cause disruption to your business. In most cases we are able to resolve issues without the need of interruption or downtime to your staff based on the tools we put in place.
For more serious issues that require planning or scheduling outside of office hours, we are typically able to do so before these become problematic because the issue was detected early on.We are there when your business needs us. All of our managed IT department agreements include guaranteed response times so you can rest assured that you will have the support you need when it matters the most.
For more serious issues that require planning or scheduling outside of office hours, we are typically able to do so before these become problematic because the issue was detected early on.We are there when your business needs us. All of our managed IT department agreements include guaranteed response times so you can rest assured that you will have the support you need when it matters the most.
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