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Your Trusted Insurance Partner in Forney, TX
Founded in 2008, Marybel Castilleja has provided personalized insurance solutions to families and businesses across Dallas-Fort Worth and Texas. With a Bachelor of Science in Public Affairs from the University of Texas at Dallas, our team combines deep industry knowledge with a commitment to community empowerment. We specialize in tailoring personal lines and commercial insurance policies while offering award-winning financial services through our Simple Conversation Tool.Our approach centers on long-term relationships built through transparent guidance, proactive risk management, and 24/7 client support. Backed by State Farm's industry-leading resources, we maintain rigorous licensing standards to ensure comprehensive protection for every client's unique needs. From policy selection to claims resolution, our licensed professionals deliver expert advice that reflects decades of collective experience in insurance and financial planning.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Renters Insurance
Condo Insurance
Personal Articles Insurance
Rec Vehicles Insurance
Boat Insurance
Health Insurance
Highlights and features
- We offer personalized insurance solutions tailored to your unique needs
- Our team has over 17 years of combined experience in the insurance industry
- We provide 24/7 contact options for urgent insurance needs
- Committed to empowering the local community through mentorship
- Licensed to offer both personal and commercial insurance policies
What people say
Exceptional service
Knowledgeable agents
Prompt responses
Cost savings
Highly recommend
Services
Auto Insurance
Our auto insurance policies protect drivers across Texas with customizable coverage options, accident forgiveness, and multi-policy discounts. We offer roadside assistance and rental car reimbursement while providing 24/7 claims support. Clients benefit from personalized risk assessments that balance comprehensive protection with competitive pricing.
Homeowners Insurance
We provide comprehensive homeowners insurance covering structural damage, personal belongings, and liability protection. Our policies include coverage for natural disasters common in Texas while offering optional endorsements for specialized needs. Clients receive detailed policy explanations and post-claim recovery support.
Business Insurance
Our business insurance packages protect Texas-based companies with general liability, property coverage, and workers' compensation options. We specialize in creating risk management strategies for small businesses while offering claims advocacy and policy reviews to ensure adequate protection.
Life Insurance
We offer term and whole life insurance policies that provide financial security for families across Dallas-Fort Worth. Our approach includes needs assessments to determine appropriate coverage levels while explaining policy features through our Simple Conversation Tool.
Boat Insurance
Our boat insurance policies cover watercraft damages, liability protection, and towing services. We explain coverage specifics for Texas waterways while offering policy customization options that balance protection with budget considerations.
People
Marybel Castilleja
State Farm Insurance Agent
Licensed State Farm Agent with 17 years of insurance experience, specializing in personal and commercial lines. University of Texas at Dallas graduate with expertise in creating customized insurance solutions for Texas families and businesses.
Ismael Lopez
Insurance Account Representative
Licensed insurance professional with expertise in policy management and client education. Specializes in helping clients understand coverage options while providing personalized service to Forney residents.
Alexandra Trevizo
Insurance Specialist
Experienced insurance representative known for exceptional client communication and detailed policy explanations. Assists clients with life, auto, and homeowners insurance needs across Dallas-Fort Worth.
Questions
What insurance products do you offer?
We offer auto, homeowners, condo, renters, business, life, health, recreational vehicles, and boat insurance policies tailored to Texas residents' needs.
Do you help with policy changes?
Yes, our licensed representatives assist with policy modifications during office hours or through State Farm's toll-free customer service line.
What makes your agency different?
We combine State Farm's nationwide resources with personalized service, local expertise, and 17 years of community-focused insurance experience.
Can you help lower my insurance costs?
Yes, we specialize in finding coverage solutions that balance protection with budget-conscious pricing through available discounts and policy comparisons.
Reviews (7)
Karen Espino
Jan 04, 2021
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The appointment system Ms.Castilleja has is very exceptional and always consistent. Even when there are times in which I make no appointment,her team is ready to take leadership in her absence. Just great service overall.
Fernanda Ramirez
Nov 23, 2020
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Positive:Professionalism,Quality,Value
Marybel and team are extremely professional - Thank you for helping me save on my monthly car insurance
Marybel and team are extremely professional - Thank you for helping me save on my monthly car insurance
Savana Lopez
Jul 17, 2020
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Great costumer service!:) I recommend You go to Ismael Lopez he is very helpful and respectful and works Fast !
Ceci Cruz
Jun 13, 2020
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Maricruz assisted me throughout my insurance process, she is extremely helpful. Thank you, would definitely recommend to friends and family.
Javier Martinez
Oct 03, 2018
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I am really pleased with the help I receive from my insurance agent, every time I go to the office I am always greeted with a warm welcome. I appreciate the agent Ismael for the awesome customer service he always provides.
Daisy Baho
Oct 18, 2017
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This is literally the worst location, this location makes the company state farm look so horrible. They purposely ignore my calls and avoid helping me, all i want is a copy of my insurance card and they can't even email me that i've called back to back for three days straight and still haven't gotten anything I have to call them from different phone numbers to even get them to pick up. I do not recommend anyone here
Jasmine Luna
Jul 28, 2017
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This place has GREAT customer service skills!! The staff is REALLY helpful. And they're fast at emailing ID cards when asked.
