Business Details
50+ Years
experience
Your Trusted Financial Partner Since 1937
Since 1937, University Federal Credit Union has dedicated itself to meeting the financial needs of its members through quality, not-for-profit services at competitive rates. Our cooperative structure ensures that every member who purchases a $25 share becomes a shareholder with a voice in operations via our volunteer Board of Directors. We prioritize community by extending membership to UND faculty, staff, students, their immediate families, affiliated organizations, and specific government employees working on campus. Our commitment to transparency and member-driven governance is reinforced through active volunteer contributions, including our Supervisory Committee, which safeguards assets and ensures compliance with legal standards. With two physical locations and digital banking tools, we provide accessible services including savings accounts, loans, credit cards, and financial education resources tailored to diverse life stages and needs.Our leadership team brings decades of localized expertise, ensuring personalized service while maintaining rigorous internal controls and ethical practices. Through continuous innovation, we offer modern solutions like mobile banking with check deposit, external transfers, and interactive financial planning calculators. Our holiday schedule reflects community values by observing key national observances while maintaining operational consistency. By focusing on long-term member relationships over profit motives, we uphold our mission to strengthen financial well-being through secure, member-centric services.
Services
Savings Accounts
Credit Cards
Personal Loans
Student Loans
Mobile Banking
External Transfers
Financial Calculators
Holiday Loans
Share Secured Loans
ATM Services
Details
- Year established: 1937
Highlights and features
- We operate as a not-for-profit member-owned cooperative
- Our volunteer Board ensures community-driven decision-making
- We offer personalized service through local expertise
- Our Supervisory Committee maintains rigorous financial safeguards
- We provide modern digital banking solutions with security
What people say
Competitive rates
Personalized service
Great mobile app
Knowledgeable staff
Quick loan approvals
Services
Savings Accounts
Our savings accounts provide secure, flexible options for building financial stability. Members earn competitive interest rates while maintaining easy access to funds through multiple channels. These accounts serve as the foundation for membership and future borrowing eligibility.
Credit Cards
Visa credit cards offer convenient payment solutions with competitive rates and member-focused benefits. Available with customizable credit limits and flexible repayment terms, they help build credit history while providing purchase protection.
Personal Loans
Personal loans provide funds for debt consolidation, major purchases, or unexpected expenses. We offer fixed-rate terms with transparent fee structures and personalized approval considerations based on member history.
Mobile Banking
Our mobile app enables 24/7 account management through smartphones. Features include mobile check deposit, fund transfers, bill payment, and real-time balance monitoring with bank-level encryption security protocols.
Student Loans
Student loan programs support educational investments with refinancing options and share-secured loans. Competitive rates and flexible repayment plans help reduce long-term debt burdens for qualifying members.
People
Lacey Fetsch
CEO
Lacey Fetsch leads with over 15 years of credit union experience, holding NMLS #805944. She focuses on member-centric innovation while maintaining financial stability through strategic growth initiatives.
Sherry Levenseller
Director of Operations
Sherry Levenseller manages daily operations with NMLS #1666999. Her expertise ensures regulatory compliance and efficient service delivery across digital and physical platforms.
Taylor Anderson
Loan Officer
Taylor Anderson assists members with loan applications (NMLS #2493632). Specializing in personalized lending solutions, they help achieve financial goals through responsible credit options.
Christine Harrington
Lead Member Service Representative
Christine Harrington provides frontline support with extensive knowledge of membership requirements and account management procedures, ensuring accurate and friendly service for all inquiries.
Ryan Jundt
Board President
Ryan Jundt chairs the volunteer Board of Directors, representing member interests through governance oversight and strategic direction aligned with cooperative principles.
Questions
Who can join University Federal Credit Union?
Membership is open to UND faculty, staff, students, their immediate family members, affiliated organizations, and specific government employees working on campus.
What mobile banking features are available?
Our mobile app allows check deposits, fund transfers, bill payments, account alerts, and branch/ATM location searches with real-time balance updates.
How do external transfers work?
Link external accounts using routing and account numbers. Transfers between U.S. institutions take 1-2 business days to verify before full functionality activates.
What loan types do you offer?
We provide personal loans, share-secured loans, student loans, and credit cards with competitive rates for qualifying members.
Are there after-hours card support options?
Yes, call 1-800-991-4961 for lost/stolen Visa cards or 1-800-535-8440 for ATM/debit cards after regular business hours.
What are your branch hours?
Both locations operate Monday-Friday 9:00 AM - 5:00 PM with drive-up service at the branch location.