Business Details
Your Trusted Financial Partner in Augusta, GA
At Kinetic Credit Union, we prioritize financial education and personalized service to empower our members' financial journeys. Established to provide accessible and community-focused financial solutions, we offer a range of services including checking and savings accounts, auto and home loans, and credit cards. Our commitment to member success is reflected in our Smart Steps Financial Education Program, which delivers tailored learning experiences to help individuals navigate financial challenges. We emphasize transparency, security, and convenience through features like 24/7 online banking, identity theft protection, and overdraft privilege services. Our community involvement extends to supporting local organizations through scholarships and charitable initiatives.With robust security measures including 256-bit encryption and Trusteer Rapport, we ensure safe and reliable financial transactions. Our member-centric approach includes exclusive benefits like no-cost TruStage Accidental Death & Dismemberment Insurance and flexible payment options for loans. We serve both personal and business clients, offering specialized financial tools to meet diverse needs. Our dedication to financial wellness is further demonstrated through free calculators and resources to help members achieve their goals. As a federally insured credit union, we combine expertise, trustworthiness, and innovation to deliver exceptional service.
Services
Checking Accounts
Savings Accounts
Auto Loans
Home Loans
Credit Cards
Financial Education
Identity Theft Protection
Overdraft Services
Insurance Programs
Mobile Banking
Highlights and features
- We offer a personalized Smart Steps Financial Education Program for tailored financial learning.
- Our 24/7 online banking includes advanced security with Trusteer Rapport and 256-bit encryption.
- We provide exclusive member benefits like no-cost TruStage Accidental Death & Dismemberment Insurance.
- Our community-focused approach includes scholarships and local organization support.
- We deliver flexible loan payment options and overdraft privilege services for financial stability.
Associations and certifications
- National Credit Union Administration
Services
Checking Accounts
Our checking accounts provide financial flexibility with features like overdraft protection and identity theft coverage. Members enjoy convenient access to funds through ATMs, debit cards, and mobile banking. The accounts support budgeting tools and integrate with our Smart Steps Financial Education Program to enhance money management skills.
Auto Loans
Auto loans offer competitive rates for purchasing new or used vehicles, with options for refinancing existing loans. We provide flexible terms and payment plans tailored to individual financial situations. Our partnership with InterContinental Warranty Services ensures additional protection through vehicle service agreements.
Home Loans
Home loans include purchase and refinance options with personalized guidance from experienced lenders. We offer resources like mortgage payoff calculators and flexible payment arrangements. Our services aim to make homeownership accessible and financially sustainable for members.
Financial Education
The Smart Steps Financial Education Program delivers personalized learning modules on budgeting, investing, and retirement planning. Resources include calculators, webinars, and one-on-one counseling to build financial literacy. This service empowers members to make informed decisions at every life stage.
Identity Theft Protection
IDProtect offers comprehensive identity theft resolution, credit monitoring, and expense reimbursement. Members receive educational resources and 24/7 support to address fraud incidents. This service is included with Kinetic Checking accounts for enhanced financial security.
Questions
How do I apply for a loan with Kinetic Credit Union?
Apply online through eBranch, visit a local branch, or call (706) 320-8575 for personalized assistance with loan applications.
What online banking features are available?
Our 24/7 online services include mobile apps, CardValet, mobile deposits, and secure messaging for account management.
Does Kinetic offer identity theft protection?
Yes, IDProtect provides monitoring, resolution services, and educational resources for members with Kinetic Checking accounts.
What financial education resources are available?
The Smart Steps program offers modules on budgeting, investing, and retirement planning through personalized learning experiences.
Reviews (6)
John Arnold
Jun 19, 2021
Report
Very poor service. They want you to use nothing but machines instead of interaction with someone when dealing with loans. Highly do not recommend using them for any needs.
Mary Charlot
Nov 18, 2020
Report
Since so much is automated I was pleasantly surprised at the customer service I received. Everyone from start to finish of my transaction was very helpful friendly and efficient. Every step was clearly explained throughout the entire process. Will definitely use Kinetic for any other financial needs.
AmberGlow M.
Oct 20, 2020
Report
Today l Signed back with one of the best banks, I've been with so far. I didn't know about making an appointment as I say out of the bank. I was able to call set up a appt. and within 10 minutes a nice representative called and accept my appt then and there. Now When in college early 20's, I was irresponsible and messed up my account, Long story short paid the charge off and open an account all within 20 min. COVID pre-cautions were taken seriously and I felt safe while opening my account. Love the perks and offers they have as well, glad to be back!!!
Shadow Conbanrio
Oct 13, 2020
Report
My wife and I have been banking with Kinetic for quite a few years now, and we have had nothing but pleasant experiences. I've been with a number of banks over the course of my life, and none have treated me as phenomenally as Kinetic. I highly recommend them for all your banking needs.
Jasmine Bell
Jul 21, 2020
Report
China was great! She was patience and kind. She assisted me through downloading the Kinetic app and eClub! Who would have thought I could save on Chuck E. Cheese just for banking with Kinetic :) She was Awesome
Chance Corbett
Jul 14, 2020
Report
Had a great experience today. Started a small loan application for a vehicle for my son but I got distracted by a phone call. Later, Hannah Miller called and was able to finish the application and had it funded as soon as I signed the papers. Great to work with.