Business Details
18 Years
experience
Emergency
services
Open 24/7
always available
Trusted Garage Door Repair & Installation Services in Virginia Beach
Since 2008, Precision Door Service has been a trusted provider of garage door solutions in Hampton Roads. Founded by Scott and Shauna Kale, our family-owned business prioritizes quality, reliability, and exceptional customer service. Our technicians are certified by the International Door Association, undergo rigorous background checks, and receive ongoing training to ensure expertise in all aspects of garage door repair and installation. We operate 24/7, offering same-day appointments and emergency services to address urgent needs promptly.Our commitment to community involvement and customer satisfaction has earned us recognition as one of the Inc 5000 Fastest Growing Companies. We guarantee durable parts, transparent pricing, and a 25-point safety inspection with every visit. Our reputation is built on over 15 years of delivering quiet, efficient garage door systems that enhance home security and curb appeal. We stand behind our work with a lifetime service promise and financing options for approved customers.
Services
Garage Door Repair
Garage Door Opener Repair
Garage Door Spring Replacement
Garage Door Installation
24/7 Emergency Service
Garage Door Maintenance
Wind-Resistant Garage Doors
Garage Door Opener Replacement
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency garage door services with same-day appointments available.
- Our technicians are certified by the International Door Association for expert repairs.
- We guarantee lifetime service on all garage door installations and replacements.
- Locally owned by Scott and Shauna Kale with 15+ years of Hampton Roads experience.
- We provide transparent pricing with no hidden fees or unexpected charges.
Associations and certifications
- International Door Association
What people say
Prompt service
Professional technicians
Same-day repairs
Transparent pricing
Lifetime guarantee
Services
Garage Door Repair
Our certified technicians provide comprehensive garage door repairs for broken springs, damaged panels, and malfunctioning mechanisms. We use premium replacement parts and complete repairs in one visit. Our 24/7 emergency service ensures urgent issues get immediate attention.
Garage Door Installation
We install durable, energy-efficient garage doors from top brands like Amarr and Clopay. Our precision installations include lifetime service guarantees and 25-point safety inspections. Same-day installations available with free on-site estimates for Hampton Roads homeowners.
Garage Door Opener Repair
Our team repairs all major garage door opener brands including Liftmaster and Chamberlain. We diagnose electrical issues, replace worn gears, and recalibrate sensors. Emergency opener repairs completed after hours with no additional charges.
24/7 Emergency Service
We provide round-the-clock emergency garage door services for broken springs, detached cables, and security breaches. Our technicians respond within hours and complete repairs on the same visit using fully stocked service vehicles.
Garage Door Maintenance
Our preventive maintenance includes lubrication, alignment checks, and hardware inspections. We offer seasonal tune-ups to extend door lifespan and improve energy efficiency. All maintenance visits include a complimentary 25-point safety inspection.
People
Scott Kale
Owner
Scott Kale co-founded Precision Door Service in 2008. With over 15 years in the industry, he focuses on operational excellence and community engagement. Recognized as Entrepreneur of the Week, Scott ensures every installation meets strict quality standards.
Shauna Kale
Owner
Shauna Kale co-owns Precision Door Service with her husband Scott. She manages customer relations and employee training programs. Her leadership emphasizes family values and exceptional service experiences for Hampton Roads residents.
Questions
What garage door services do you offer?
We provide complete garage door repair, installation, and maintenance services including spring replacement, opener repairs, and 24/7 emergency support for residential and commercial properties.
Do you offer same-day garage door repairs?
Yes, we guarantee same-day service for most requests with no additional charges for evening or weekend appointments.
Are your technicians certified?
All our technicians are certified by the International Door Association and complete ongoing training to maintain industry expertise.
Do you provide emergency garage door service?
We offer 24/7 emergency services for urgent garage door issues like broken springs and security breaches with immediate technician response.
What financing options are available?
We offer financing plans for approved customers on garage door installations and major repairs through our partnership with local financial institutions.
What areas do you service?
We serve all Hampton Roads communities including Virginia Beach, Chesapeake, Norfolk, Newport News, and Williamsburg with two local service centers.
Videos
Reviews (4)
Steven T.
Jun 02, 2021
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Well let me start off where it all began. I ordered my new garage door and garage door opener in January of 2021. I was quoted 8 weeks till the door would be installed. Then the nightmares started. First Mary called in early March saying the door was in and they were ready to install so we set a date for a few days later only to get a late night text from Mary starting the door had not come in and they would have to wait to reschedule. Then the next week Mary called again to say the door was in and set a install date a few days later. Well a few days later Mary calls and says the door
J. L.
May 04, 2021
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Used Precision to replace two aging construction grade year cheap single bay doors with a nicer quality insulated product. They've been very communicative, professional, and have good products. Had an issue with my new installation and they were able to come out next day and check something for me.
Kellie N.
Mar 01, 2021
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Long story short- Precision quoted us over the phone a few hundred to fix our torque master spring on the garage door. Guy came out, said he couldn't fix and he'd have to convert and it would be $800. I understand it's a dated crappy system and we wouldn't have had a problem converting if they gave us an honest price.
Had another company come out and charged us $280 to convert the system. Saved us over $500 and I'm so glad we refused to do business with Precision. I don't want to name the other company here, but if you search other garage door companies in the area
Had another company come out and charged us $280 to convert the system. Saved us over $500 and I'm so glad we refused to do business with Precision. I don't want to name the other company here, but if you search other garage door companies in the area
Ted D.
Jan 11, 2021
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Tried to have my door serviced under their lifetime warranty. Even though their website indicates otherwise, I discovered they don't service the Peninsula and therefore the warranty is worthless. Don't buy from these people. You're wasting your money. They think they can change the rules whenever they want.
