Business Details
22 Years
experience
Emergency
services
Trusted IT Services in Newport Beach, CA
At Highroad IT (HIT), we prioritize building strong relationships with clients, vendors, and partners to deliver tailored solutions that meet evolving business needs. Founded in 2004, our company specializes in professional IT services focused on system uptime, network architecture, and comprehensive technical support. Our approach combines proactive system management with 24/7 remote monitoring to minimize downtime and maximize operational efficiency. We offer flexible support models, serving as both primary IT providers and supplemental partners for existing IT departments. Our billing structure ensures transparency with quarter-hour increments and no after-hours surcharges.By leveraging decades of technical expertise, we empower businesses to focus on growth while we handle their technology infrastructure. Our team emphasizes old-fashioned service values adapted for modern technological challenges. We maintain partnerships to enhance service delivery and ensure clients receive cutting-edge solutions. HIT's philosophy centers on transforming IT from a reactive expense to a strategic asset through continuous support and innovation. Our commitment to client success drives every service decision and technical implementation.
Services
Managed Services
Server Support
Cloud Hosting
Disaster Recovery
Network Design
Application Development
Security Solutions
Backup Systems
Cabling Services
IT Consulting
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of technical expertise since 2004
- Our 24/7 remote monitoring prevents system downtime
- We provide proactive IT management instead of reactive fixes
- We offer free e-waste pickup services
- Our billing includes no after-hours pricing surprises
Services
Managed Services
Our managed IT services provide continuous system monitoring and proactive maintenance to prevent downtime. With 24/7 remote support and on-site assistance when needed, we ensure your technology infrastructure remains operational. Our team handles network security, software updates, and hardware maintenance to optimize business continuity.
Disaster Recovery
Comprehensive disaster recovery solutions protect your critical business data through automated backups and rapid restoration processes. We implement cloud-based storage systems and test recovery protocols to ensure minimal data loss. Our plans include cybersecurity measures to safeguard against ransomware and other digital threats while maintaining compliance standards.
Network Design
Custom network design services create scalable infrastructure tailored to business requirements. We assess current systems and develop optimized layouts for improved performance. Our solutions include hardware procurement, cabling infrastructure, and wireless network implementation to support long-term growth and technological advancements.
Security Solutions
Multi-layered security protections defend against viruses, phishing attempts, and unauthorized access. Our services include firewall configuration, email filtering, and endpoint protection across all devices. Regular security audits identify vulnerabilities while employee training programs reinforce safe digital practices to maintain system integrity.
Application Development
Custom application development creates tailored software tools for business operations. We build and maintain web-based platforms, internal management systems, and integration solutions between existing software. Our developers follow agile methodologies to deliver functional applications that improve workflow efficiency and support specific organizational needs.
People
Mike Parra
CEO
Mike Parra leads Highroad IT with a focus on relationship-driven technology solutions. With extensive industry experience, he emphasizes proactive IT management and client empowerment through technical expertise and personalized service.
Questions
What IT services do you offer for businesses?
We provide managed IT services, network design, cybersecurity, cloud hosting, disaster recovery, and application development tailored to business needs.
Do you provide 24/7 technical support?
Yes, our team offers 24/7 remote monitoring and emergency support services to address critical IT issues at any time.
How do you handle billing for services?
We bill in 15-minute increments with transparent pricing and no after-hours charges for consistent cost management.
What areas do you serve?
We provide IT services throughout Southern California with both remote and on-site support options.
Can you supplement existing IT departments?
Yes, we offer supplemental support for businesses needing additional technical resources without hiring permanent staff.
Do you offer e-waste disposal services?
We provide free e-waste pickup for safe disposal of outdated electronic equipment and computer hardware.
Reviews (3)
Paige Pendelton
Sep 29, 2018
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I used highroad IT when I was in a bind and they helped me secure all my computers for my business. Mike and Dean went above and beyond at a reasonable cost. They have a life long customer in me!
Leo Castro
Aug 03, 2018
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Great service! Fast, accommodating and above all friendly. Worked with similar IT companies before, they were OK, but none match what these guys do. Thank you!
Hector Romo
Jun 01, 2018
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Impecable service. Linsey did an exceptional job. She exceeded our expectations and took care of every detail along the way. I would highly recommend.
