Business Details
21 Years
experience
Emergency
services
Home Healthcare Services in Peekskill, NY
Founded in 2005 by registered nurse Pamela Fitzpatrick, Angels on Call is a New York State Department of Health licensed home healthcare agency dedicated to providing personalized, client-centered care. With over 18 years of experience, we specialize in dementia and Parkinson's care, offering services ranging from skilled nursing to companion care. Our mission is to ensure clients remain safe and supported in their own homes through rigorously trained caregivers and RN-led oversight. We maintain long-term continuity of care with caregivers rotating in 2-3 month shifts, fostering trust and familiarity.Accredited by industry standards and recognized with awards like the Caring Stars Service Excellence Award, our team combines clinical expertise with compassionate service. We serve multiple New York counties and work directly with Long Term Care Insurance providers to streamline care access. Our client rights policy emphasizes dignity, privacy, and self-determination regardless of cognitive ability. With 24/7 emergency support and a focus on aging-in-place solutions, we deliver care that adapts to evolving needs while maintaining the highest quality standards.
Services
Home Health Nursing
Memory Care
Live-In Care
Companion Services
Case Management
Physical Therapy
Nutrition Services
Couples Care
End-of-Life Care
CNA Staffing
Details
- Year established: 2005
Highlights and features
- We offer personalized caregiver matching with compatibility guarantees
- Our 2-3 month caregiver rotations ensure continuity of care
- Specialized dementia care certified by Johns Hopkins and Alzheimer's Association
- 24/7 RN case manager oversight for complex care needs
- Award-winning service recognized by Caring Stars and local business awards
What people say
Compassionate care
24/7 availability
Dementia expertise
Caregiver reliability
Professional nursing
Services
Home Health Nursing
Our licensed RNs and LPNs provide wound care, medication management, and chronic disease monitoring. Specializing in diabetes and hypertension management, our nurses coordinate with physicians for comprehensive care. Services include infusion therapy, post-surgical recovery, and 24/7 live-in support for complex medical needs.
Memory Care Angels
Certified caregivers deliver specialized support for Alzheimer's and dementia patients. Services include behavioral management, cognitive stimulation, and safety monitoring. Our team implements personalized routines to reduce agitation while maintaining patient dignity through Johns Hopkins-certified care protocols.
Live-In Care
Consistent caregivers reside with clients for 2-3 month rotations, providing round-the-clock assistance. Services cover personal care, meal preparation, and mobility support while maintaining continuity that reduces client stress and improves care outcomes through established trust relationships.
Companion Services
Trained companions assist with errands, transportation, and social engagement. Services include home organization, technology support, and recreational activities designed to combat isolation while promoting independence for seniors aging in place.
Couples Care
Customized care plans address differing needs of aging couples. Services coordinate separate care schedules while preserving shared routines, with specialized support for mixed cognitive and physical impairments to maintain relationship quality and joint living arrangements.
People
Pamela Fitzpatrick
Founder & CEO
Registered nurse with 18+ years home healthcare leadership. Developed agency's dementia care protocols and maintains 24/7 operational oversight. Recognized for clinical expertise in complex care coordination and patient advocacy.
Rick
Senior Care Coordinator
Manages caregiver placements and quality assurance. Regularly conducts client check-ins and staff training sessions. Known for personalized service adjustments and maintaining high caregiver retention rates through effective team management.
Questions
What areas do you serve?
We serve Westchester, Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster Counties and The Bronx. Contact us for specific location verification.
Do you accept insurance?
We work directly with all Long Term Care Insurance providers including John Hancock, MetLife, and Genworth with no additional administrative fees.
How quickly can care start?
Emergency placements can begin within 24 hours. Routine care typically starts within 3 business days following assessment.
Are caregivers available at night?
Yes, we provide 24/7 live-in caregivers with overnight availability. Additional fees apply for continuous night shift monitoring.
What dementia certifications do staff hold?
Our caregivers maintain certifications from Johns Hopkins and the Alzheimer's Association with annual continuing education requirements.
Can you assist with nursing home staffing?
We provide CNA staffing solutions for nursing homes and rehabilitation centers across New York State with RN oversight.
Videos
Reviews (7)
Matthew Minniter
Oct 02, 2019
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I love my nanny. The thought of leaving her alone with a stranger sends shock waves of anxiety through out my body. However after meeting with the highly skilled individuals of Angels on Call I know my nanny is going to get the proper treatment me she needs. I have yet to come across a group of professionals that care as much for each patient the way the wonderful workers of Angels on Call do. If you are like me and want the best for your nanny, choose Angels on Call.
Jeanna Brown
Jun 04, 2019
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Great company to work for. I was a home health aide here for over 3 years and was always treated with respect. Pam, the owner, is a wonderful lady and treats her employees as family. The HR director, Dawn, was always so helpful whenever I had any questions or concerns. The ladies in the office are very nice and caring. I highly recommend working here if you are in need of a job as an HHA, CNA or even RN.
Kevin M.
Oct 05, 2018
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This agency has been a helping hand to my grandfather for the past two years. Angels on Call was there every step of the way when my grandfather took a fall. We were assisted and coached through the entire hospital discharge and transition back to the home. What seemed like a stressful move was actually a seamless transition because of the skilled medical professionals at Angels. My grandfather adores his live-in caregiver and his weekly visits from his RN Case Manager has quickly become his favorite day of the week. They truly deliver the highest level of quality care and their commitment to my
Eric Dalton
Sep 21, 2018
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Exceptional services provided, delivering the highest quality of care in Westchester county. The nurses exhibit high level professionalism and the office staff are attentive, compassionate, and go above and beyond! Highly recommended to anyone who needs care for their loved ones!
Robert Yurkowski
Aug 06, 2018
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About a year ago my grandmothers mental state took a turn despite her physical capabilities being second to none. My family hired Angels on Call to assist my grandmother during her morning routine, but we had never thought about what happens when the caregiver leaves. A few weeks into service and my grandmother had taken a hard fall at night and ended up in the ER. After notifying the agency of the occurrence, the owner who is one of the registered nurses of the company arrived at the hospital the next day. Without hesitation she arranged my grandmothers discharge from hospital and had a live-in
Gem F.
Apr 05, 2018
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Recommended by a friend that lives in Carmel, I was very happy with the care provided for my mother. As a nurse I recognize how difficult it is to get good in home care that both my mother and I are happy with. Living 3 hours from my mother I am not able to make it up to see her every week so i rely heavily on the updates and conversations that I have with the staff at Angels On Call. They are kind, thorough and conscientious of individual requests and expectations. Always very prompt to reply. Would highly recommend for a loved one.
Diana F.
Aug 04, 2015
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Disappointed. Contracted for coverage and received a phone call the night before stating they wouldn't be there in the morning to watch my 84 year old mother. So, she was left alone and crying in bed for hours. Beware of this company.
