Business Details
Your Trusted Insurance Partner in Yorktown, NY
At The Johns Family Agency, we understand that every client has unique needs and we pride ourselves on our ability to tailor our services to meet those needs. With a deep understanding of the insurance industry, we provide personalized solutions for individuals and businesses across multiple states. Our team combines extensive experience with a commitment to client education, ensuring informed decision-making. We maintain partnerships with over 15 insurance carriers to offer competitive rates while maintaining high service standards. Our approach emphasizes active listening and customized coverage solutions.The agency serves clients in New York, New Jersey, Pennsylvania, and Connecticut, with a focus on building long-term relationships. We maintain regular business hours Monday through Friday and offer multiple communication channels for client convenience. Our team includes licensed professionals with expertise in various insurance domains. We provide comprehensive coverage options including personal and commercial insurance products. Our claims process prioritizes efficiency and client support. The agency maintains a strong reputation for responsive service and personalized attention to client needs.
Services
Auto Insurance
Home Insurance
Renters Insurance
General Liability
Workers' Compensation
Commercial Insurance
Umbrella Insurance
Professional Liability
Highlights and features
- We partner with over 15 insurance companies to shop for the best rates
- Our team provides personalized policy recommendations through active listening
- We offer comprehensive coverage options for personal and business needs
- Our agents maintain expertise across multiple insurance domains
- We provide responsive claims assistance and policy support
What people say
Super responsive
Knowledgeable staff
Competitive rates
Personalized service
Efficient claims process
Services
Auto Insurance
We provide comprehensive auto insurance coverage for various vehicle types including cars, SUVs, minivans, and pickup trucks. Our policies protect against liability, collision, and comprehensive risks while offering customizable options to meet specific needs. With access to multiple carriers, we help clients find competitive rates while maintaining adequate protection.
Home Insurance
Our home insurance policies protect residential properties against common risks including fire, theft, and weather damage. We offer customizable coverage options for both standard and unique properties, ensuring appropriate protection for one of life's most significant investments. Our team helps clients understand policy details and select appropriate coverage limits.
Renters Insurance
We provide renters insurance that protects personal belongings and provides liability coverage for apartment and home renters. Our policies cover common risks like theft and water damage while offering additional living expense coverage when needed. We help clients understand their policy options and select appropriate protection levels.
General Liability
Our general liability insurance protects businesses against claims of bodily injury, property damage, and advertising injury. We offer coverage for various business types, helping protect against common operational risks. Our team works with clients to assess specific liability exposures and implement appropriate coverage solutions.
Workers' Compensation
We provide workers' compensation insurance that covers medical expenses and lost wages for work-related injuries or illnesses. Our policies help businesses comply with legal requirements while protecting both employers and employees. We assist clients in understanding state-specific requirements and implementing appropriate coverage.
People
Nicole Johns
Agency Owner
Nicole leads the agency with a focus on personalized service and competitive pricing. She maintains direct client relationships and oversees policy recommendations.
Samantha Bingenheimer
Personal Lines Account Manager
Samantha manages personal insurance policies with attention to client needs. She provides expert guidance on coverage options and policy details.
Jamaica Ramos
Insurance Processor
Jamaica handles policy processing and client support. She ensures efficient handling of insurance documentation and client inquiries.
Natalia Rincon Sanchez
Customer Service Representative
Natalia provides client support and policy assistance. She maintains focus on clear communication and timely resolution of client needs.
Maria Jose Abud
Reception / Service Assistant
Maria manages client communications and administrative support. She serves as initial contact point for client inquiries and service requests.
Questions
How can I get an insurance quote?
Request a quote through our website, email, or by calling our office during business hours.
What insurance types do you offer?
We provide auto, home, renters, commercial, and specialty insurance policies for personal and business needs.
How do I file a claim?
Submit claim details through our website form or contact our office directly during business hours.
Do you serve areas outside New York?
We serve all of New York, New Jersey, Pennsylvania, and Connecticut with insurance solutions.
Can I update my policy online?
Policy changes require direct contact through our office for accurate documentation and coverage maintenance.
How quickly are claims processed?
We prioritize timely claim resolution with initial processing typically completed within one business day.
Reviews (5)
Cee Villa
Dec 24, 2021
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As a first time homebuyer, choosing my team was important. I needed a company that was professional, truthful, and listened to their clients. And then steps in The Johns Agency. Nicole Johns was referred by my realtor Safyia Swan and I'm glad I made this decision to use her services. She was patient and attentive to all my questions. I appreciate everything Nicole did for me.
Joanne Ratner
Dec 12, 2021
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Was looking for a responsive agent...boy did I find one! I had an agent that didn't know I existed once my agent left. I got an email to tell me my agent left and never heard from the Company. I did some homework and found The Johns Family Agency and could not be happier. My calls and email are responded to very , very promptly and with real caring. I really know that they care about me and my insurance needs!
Patrick Coleman
Nov 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Working with the Johns Family Agency had been a delight. They are knowledgeable and helpful, and they really took the time to get to know my circumstances. It has been very refreshing to be able to call and speak to someone who knows me when my insurance needs arise. I highly recommend them.
Working with the Johns Family Agency had been a delight. They are knowledgeable and helpful, and they really took the time to get to know my circumstances. It has been very refreshing to be able to call and speak to someone who knows me when my insurance needs arise. I highly recommend them.
Cj Orrantia
Oct 31, 2021
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Positive:Professionalism,Responsiveness,Value
Nicole was great. She helped me and my wife obtain renters insurance in a matter of minutes at a great rate.
Nicole was great. She helped me and my wife obtain renters insurance in a matter of minutes at a great rate.
Ken Zeng
Sep 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Nicole did a great job for me. She was very responsive and showed a good professionalism every insurance agent should have. It was a pleasure working with her.
Nicole did a great job for me. She was very responsive and showed a good professionalism every insurance agent should have. It was a pleasure working with her.
