Business Details
42 Years
experience
Your Trusted Glass & Mirror Experts in Bend, Oregon
Guarantee Glass has been serving Central Oregon since 1984, establishing itself as a premier provider of custom glass, mirror, and shower door solutions. Our team of certified glaziers combines decades of experience with personalized service to deliver quality craftsmanship tailored to each client's unique needs. We specialize in residential and commercial projects, offering a wide range of products including energy-efficient windows, storefront glass installations, and custom-designed mirrors. Our commitment to proven reliability is demonstrated through our long-standing reputation and focus on superior customer service. We provide free estimates and prioritize professional installation, ensuring every project meets exacting standards.With expertise in both standard and specialized glass applications, we serve homeowners and businesses seeking durable, aesthetically pleasing solutions. Our partnerships with trusted suppliers ensure access to premium materials, while our local knowledge enables us to address specific regional requirements. From initial consultation to final installation, we maintain transparent communication and uphold ethical business practices. Our dedication to continuous improvement is reflected in our evolving product offerings and technical capabilities. As a locally owned company, we take pride in contributing to the community through reliable service and skilled craftsmanship.
Services
Glass Installation
Mirror Installation
Shower Doors
Window Replacement
Commercial Glass
Details
- Year established: 1984
Highlights and features
- We offer certified glaziers with decades of local experience
- Our free estimates ensure transparent pricing for all projects
- Proven reliability through 40+ years serving Central Oregon
- We provide both standard and specialized glass applications
- Local ownership ensures personalized attention to every project
Services
Custom Shower Doors
We design and install custom glass shower enclosures using 3/8 or 1/2 inch tempered glass. Our options include frameless, semi-frameless, and framed configurations with various hardware finishes. Professional installation ensures watertight seals and precise alignment.
Mirror Installation
Our team provides custom mirror cutting and installation for residential and commercial spaces. Services include beveled mirrors, mirrored walls, and specialty shapes. We use advanced mounting systems for secure, long-lasting installations in any environment.
Window Replacement
We offer complete window replacement and repair services for vinyl, wood, and composite windows. Our solutions include energy-efficient upgrades, broken glass replacement, and hardware restoration. Both new construction and retrofit options are available for residential properties.
Commercial Glass
Our commercial services include storefront window installation, entrance systems, and curtain wall applications. We work with materials like heat-resistant glass and automatic door systems. Projects include new construction, retrofits, and emergency repairs for businesses in Central Oregon.
Free Estimates
We provide no-obligation cost assessments for all glass and mirror projects. Our consultation includes product selection guidance, installation timelines, and budget planning. Available for both residential and commercial clients throughout our service area.
People
Rocky Biggers
Vice President
With over 20 years in the glass industry, Rocky oversees operations and quality control. He ensures all installations meet our strict standards while maintaining efficient project timelines for residential and commercial clients.
Michele Kroske
Sales Manager
Michele manages client relations and project coordination. Her expertise in glass specifications helps homeowners and businesses select optimal solutions. She provides personalized support from initial consultation through project completion.
Questions
What glass services do you offer in Central Oregon?
We provide custom shower doors, mirrors, window replacements, and commercial glass installations. Our services cover residential and business needs with free estimates.
Do you serve areas outside Bend?
While based in Bend, we serve all of Central Oregon including Redmond, Sisters, and Prineville for residential and commercial glass projects.
Are your installers certified professionals?
Yes, all our glaziers are certified with extensive training in glass installation techniques and safety standards for residential and commercial applications.
Can you repair existing glass installations?
We offer repair services for broken windows, damaged mirrors, and malfunctioning shower doors. Our team can often complete repairs within 48 hours of service calls.
What payment options are available?
We accept major credit cards, checks, and cash payments. Financing options may be available for large commercial projects upon approval.
Reviews (4)
Richard Hanstad
Oct 18, 2021
Report
Excellent appraisal of the condition of our skylights, they were honest, and very knowledgeable. They saved us thousands of dollars. Guarantee glass & Mirror will have our business for anything to do with glass windows!!!
Jeanne B.
Oct 15, 2017
Report
I have had nothing but praise for GG. Excellent communication, very helpful and professional. They have supported me through home buying and selling, insurance issues and an extensive remodel. They solve problems!!!i
Nick Watts
Aug 13, 2016
Report
I recently contacted Guarantee Glass & Mirror and enjoyed doing business with them. They had great service and quick response. Another quality Central Oregon business.
Mel I.
Aug 07, 2015
Report
Poor workmanship and horrendous customer service. Needed 1/4 inch clear plate glass for commercial property, they ordered 1/4 inch bronzed tempered glass took over 3 weeks to complete job. Had to constantly check in with Michelle and were told several times it was being delivered and then they would show up and had to follow up and all we got was "sorry". When they finally installed we were told they would do the clean up after installation and they did not. We had to call back on that and we were told "sorry the guys didn't have the stuff to clean up the area." We
