Business Details
Emergency
services
In-Home Care Services for Seniors and Individuals with Disabilities
Mountaineer Home Care Services has been dedicated to empowering seniors and individuals with disabilities to maintain independence in their own homes since our founding. Our team of trained professionals delivers personalized, non-medical care tailored to each client's unique needs, focusing on safety, dignity, and quality of life. With over a decade of combined experience in home care coordination, our leadership team ensures every client receives compassionate support through services like homemaker assistance, RN supervision, case management, and transportation. We prioritize thorough caregiver screening and ongoing training to maintain the highest standards of trust and reliability.Our commitment to community is reflected in our eight-county service area across north central West Virginia, where we work closely with physicians and social service agencies to facilitate seamless care transitions. By offering flexible payment options including Medicaid Waiver programs and private pay, we strive to make essential services accessible to all who qualify. Our 24/7 on-call support system ensures clients and families always have access to critical assistance when needed.
Services
Homemaker Services
RN Supervision
Case Management
Transportation
Medication Reminders
Personal Hygiene Assistance
Light Housekeeping
Companionship
Mobility Support
Meal Preparation
Highlights and features
- We offer personalized care plans developed with client input and RN oversight
- Our caregivers undergo comprehensive background checks and skills training
- We coordinate care with primary physicians and community service providers
- 24/7 on-call support available for urgent care coordination needs
- Serving eight counties across north central West Virginia with local knowledge
What people say
Compassionate team
Reliable services
Personalized assistance
Helpful caregivers
Safe environment
Services
Homemaker Services
Our Homemaker Services provide essential support for daily living activities including meal preparation, light housekeeping, and personal care. Trained caregivers assist with bathing, dressing, medication reminders, and mobility support while maintaining client dignity. Services are tailored to individual needs through personalized care plans developed with registered nurse oversight.
RN Supervision
Registered nurses oversee all care delivery, developing personalized care plans and conducting regular assessments to ensure service quality. They coordinate caregiver assignments, perform skills training, and maintain communication with physicians to ensure comprehensive care coordination for clients' evolving needs.
Case Management
Dedicated case managers coordinate medical equipment delivery, eligibility applications, and community resource access. They conduct monthly check-ins and bi-annual home visits to assess care effectiveness, ensuring clients receive appropriate services while protecting their rights to quality care.
Transportation
We provide reliable transportation for medical appointments, grocery shopping, and social visits with mobility assistance for wheelchair and walker users. Services include door-to-door accompaniment and post-visit home reintegration support as part of comprehensive in-home care programs.
Medication Reminders
Caregivers provide structured medication management through timely reminders while maintaining strict compliance with non-administration policies. This service helps clients maintain medication schedules safely within their home environment under RN supervision.
People
Marie Bennett
Assistant Director
Marie Bennett oversees daily operations with over 15 years of home care experience, ensuring quality service delivery and regulatory compliance across our eight-county service area.
Megan Elbon
Office Manager
Megan Elbon manages administrative operations with a focus on client coordination and staff support, bringing extensive organizational expertise to our home care services delivery.
Questions
What in-home services do you offer for seniors?
We provide homemaker assistance, medication reminders, personal care, transportation, light housekeeping, and companionship under RN supervision.
Do you accept Medicaid for home care services?
Yes, we participate in Medicaid Waiver programs and also accept private pay, veterans benefits, and long-term care insurance.
How do I qualify for your home care services?
Eligibility requires residency in our eight-county service area, five or more ADL deficits, and meeting financial criteria for available programs.
Are your caregivers trained and screened?
All caregivers undergo criminal background checks, drug testing, and skills training before assignment to ensure client safety and quality care.
Do you offer 24/7 emergency support?
While regular office hours are 8am-4pm, we provide on-call services after hours for urgent care coordination needs.
How are care plans developed and updated?
Registered nurses create personalized care plans with client input, conducting regular assessments to ensure evolving needs are met effectively.
Reviews (4)
Kay Carter
Jan 24, 2021
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Mountaineer Home Care works to match you with a good worker. Compatible to you and your needs.. I needed a lift chair..They worked with me till I could make the righ choice.
Darlene Williams
Oct 17, 2020
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Love the fact when you call the office you know Marie will be answering. No question or concern is too big or too little for her. RN and Case Managemnet are awesome and cares about the client will go above and beyond for there needs. Highly recommend to work for this agency!
Marie Bennett
Sep 28, 2020
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I have worked for MHCS for 9 years and its a great family atmosphere. The owners are awesome people they really care about the clients well being and they love their homemakers. Katina (owner) always goes above and beyond for her clients and employees.
Kelley Garman
Sep 06, 2020
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They give me a job when I need it I cant complain about any of them because theyve all been good to me Its a good place to work
