Business Details
Emergency
services
Your Trusted Local Pharmacy in West Lafayette
Custom Plus is a locally owned and operated pharmacy in West Lafayette, Indiana, dedicated to providing personalized healthcare solutions for families. With over 50 years of combined experience among our staff, we offer a wide range of services including prescription refills, medication therapy management, custom compounding, and durable medical equipment. Our team of pharmacists, technicians, and support staff prioritizes patient education, accurate medication information, and tailored wellness programs. We specialize in medication synchronization to simplify refill schedules and ensure timely access to essential treatments. As an independent pharmacy, we focus on building relationships with patients rather than treating them as numbers, offering face-to-face consultations and direct communication with physicians.Our services extend to long-term care facilities, home delivery, and on-site flu clinics to meet diverse community needs. We accept most insurance plans and provide cost-saving alternatives to make medications more affordable. Our commitment to quality care is reflected in patient testimonials praising our knowledgeable staff, quick service, and personalized approach. Through our mobile app, we enable 24/7 prescription refills and medication reminders to enhance medication adherence. Located at 482 W Navajo St Suite A, we serve West Lafayette and Lafayette residents with Monday-Friday hours from 9 AM to 6 PM.
Services
Prescription Refills
Medication Therapy Management
Custom Compounding
Durable Medical Equipment
Immunizations
Medication Synchronization
Private Consultations
Compression Socks
Long Term Care Pharmacy
Home Delivery
Highlights and features
- We're a locally owned pharmacy with over 50 years of combined staff experience
- We provide personalized medication consultations and direct physician communication
- We offer medication synchronization to simplify refill management
- We bill most insurance plans and help find cost-saving medication alternatives
- We deliver medications directly to homebound patients
What people say
Personal touch
Great staff
Quick service
No long lines
Know me by name
Services
Medication Therapy Management
Our pharmacists conduct comprehensive medication reviews to optimize treatment plans for patients with multiple chronic conditions. We identify potential drug interactions, address side effects, and coordinate with physicians to improve therapeutic outcomes. This service helps patients better manage complex medication regimens through personalized counseling sessions.
Custom Compounding
We create customized medication formulations tailored to individual patient needs, including dye-free, preservative-free, and alcohol-free alternatives. Our compounding services address specific dosage requirements and allergen concerns that commercial medications cannot accommodate. Patients receive personalized formulations developed through pharmacist consultation and specialized preparation techniques.
Durable Medical Equipment
We provide essential medical equipment and supplies including mobility aids, respiratory devices, and orthopedic supports. Our staff assists with Medicare and insurance billing for items like nebulizers, walkers, and compression stockings. Patients receive guidance on proper equipment use and ongoing supply management through our pharmacy services.
Medication Synchronization
Our med sync program coordinates prescription refill schedules to allow monthly single-day pickups. This service improves medication adherence by simplifying complex refill routines through pharmacist-managed timing adjustments. Patients benefit from organized medication management and reduced pharmacy visits while maintaining treatment continuity.
Immunizations
We offer seasonal flu shots and other immunizations with convenient on-site administration. Our pharmacy provides employer flu clinics without additional fees and accepts most insurance plans. Patients receive vaccination records and follow-up recommendations as part of our comprehensive preventive care services.
People
David Norris
PharmD And BSM Pharmacy Manager
David Norris oversees pharmacy operations and medication safety protocols with extensive experience in community pharmacy management. He leads staff training initiatives and maintains quality control standards for prescription dispensing services.
Rachel Norris
PharmD Long Term Care Pharmacy Manager
Rachel Norris specializes in long-term care pharmacy services, managing medication programs for nursing facilities and coordinating emergency medication deliveries. She implements quality assurance measures for institutional pharmacy operations.
Suzanne Henk
Staff Pharmacist
Suzanne Henk provides direct patient care through medication consultations and therapeutic recommendations. She focuses on medication therapy management and patient education about prescription treatment plans.
Katlyn Catron
Pharmacy Technician
Katlyn Catron assists with prescription processing and medication preparation under pharmacist supervision. She supports medication synchronization programs and patient refill management systems.
Desarae Walters
Pharmacy Technician
Desarae Walters supports pharmacy operations through medication inventory management and prescription order fulfillment. She assists patients with over-the-counter product recommendations and pharmacy service information.
Questions
What medication services do you offer?
We provide prescription refills, medication synchronization, therapy management, custom compounding, and durable medical equipment supply.
Do you accept insurance plans?
We bill most insurance companies and Medicare for prescriptions and medical equipment purchases.
Are flu shots available?
Yes, we offer seasonal flu vaccinations and can conduct on-site employer clinics.
How can I refill prescriptions?
Use our free mobile app 24/7, call us at 765-463-2600, or visit in person during business hours.
Do you deliver medications?
We provide home delivery services for patients unable to visit our pharmacy location.
What makes you different from chain pharmacies?
As an independent pharmacy, we offer personalized care with staff who know patients by name and provide dedicated consultation time.
Reviews (6)
Diana Thomas
Jan 03, 2022
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I can say nothing bad about this pharmacy. The staff is friendly, and knowledge about your prescriptions. Prescriptions are always filled in a timely manner. I'm very pleased with this pharmacy!!!
Stacey Ricksy
Nov 26, 2021
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Always friendly, knowledgeable and answer any and all questions! Happy with customer service here!:-)
Kelsey Pearson
Nov 24, 2021
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There is NO pharmacy as good as this one. We have used CVS and other local larger pharmacies and they are bar none to Custom Plus. We love that it is family owned so it's a much more friendly vibe. Instead of waiting hours and hours or even days for our medicine, they always have it shortly after it's ordered or are communicating clearly the progress to us. The pharmacists are well trained and extremely helpful and knowledgeable. David is the BEST pharmacist and his staff are exceptional.
Emily S. &
Nov 16, 2020
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Today was my first trip to this pharmacy and was blown away by how amazing the whole staff was. I had questions about a supplement and the pharmacist came out and spoke to me in great length about what was best and how to take it correctly for my needs. I will be moving all of my prescriptions over to this pharmacy. Personal touch is superb.
Tracey Armstrong
Jun 13, 2020
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Much more personalized service compared to big chain pharmacies. Very knowledgeable. Super friendly. Compassionate. Caring. Definitely highly recommend!
Trandy P.
Apr 15, 2019
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I've been going to this pharmacy for almost 2 years now and I love this place. Not only can I get my medicine filled SO fast but this place also has some of the most sweetest and nicest workers there too!!!
