Business Details
14 Years
experience
Emergency
services
Your Trusted Property Restoration Experts in Tampa, FL
With over 15 years of experience, Master Restoration stands as the foremost damage restoration company serving Florida and the southeastern United States. Our seasoned leadership team possesses a combined 100+ years of expertise, establishing us as industry authorities. We comprehend the extensive property damage that can result from disasters such as water, fire, and storm-related incidents. In these challenging moments, you deserve a team of highly skilled professionals who can provide peace of mind and restore your property. Our team of loss experts prioritizes your needs, responding promptly with an unwavering commitment to exceeding your restoration and cleanup expectations.We acknowledge that our mission transcends mere property restoration; it revolves around assisting the individuals who reside or work in these spaces. Master Restorations objective is to deliver tailor-made and comprehensive property solutions that align with your distinct requirements. Our commitment to excellence also means we provide the services necessary to minimize physical damage and business interruptions. We value integrity and trust at the center of our core values, ensuring all phases of the project are completed properly and you are 100% satisfied with our property solutions.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Cleanup
Storm Damage Repair
Biohazard Removal
Content Restoration
Hazmat Cleanup
Property Repairs
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency response for urgent disaster recovery.
- Our team holds IICRC certifications and advanced restoration training.
- We utilize moisture mapping and targeted drying for Florida's climate.
- We coordinate insurance claims and documentation to reduce client stress.
- We prioritize community service through initiatives like Project RAIN.
Associations and certifications
- IICRC Certified Firm
- Certified Master Restorer
- HEP Homeless Empowerment Program
- Angie's List Super Service
- Project RAIN
- Amdecon Bio-Hazard Specialist
- EPA Lead Safe Certified Firm
What people say
Saved hardwood floors
24/7 emergency response
Compassionate staff
Efficient insurance coordination
Thorough mold removal
Services
Water Damage Restoration
Our water damage restoration service addresses burst pipes, storm flooding, and sewage backups using advanced extraction and drying equipment. We prevent secondary damage like mold growth through targeted moisture mapping and thermal imaging. Clients receive detailed documentation for insurance claims, ensuring a streamlined process from cleanup to structural repair coordination.
Mold Remediation
Specialized mold remediation includes inspection, containment, HEPA filtration, and antimicrobial treatments. We address hidden mold growth behind walls and under flooring, common in Florida's humid climate. Our certified technicians complete the process within 60 minutes of arrival, preventing health risks and structural damage while ensuring long-term prevention.
Fire Damage Cleanup
Fire damage services include smoke and soot removal, content restoration, and odor elimination. We assess structural integrity and salvageable belongings using professional cleaning techniques. Our team coordinates with insurance providers and provides emergency board-up to secure properties before full reconstruction begins.
Storm Damage Repair
Storm damage repair covers debris removal, structural drying, and rebuilding after hurricanes or tornadoes. We prioritize safety by securing unstable structures and documenting damage with 4D imaging technology. Clients receive real-time project updates through our client portal for transparency during the restoration process.
Biohazard Removal
Biohazard remediation involves safe removal of bloodborne pathogens and hazardous materials following unattended deaths or accidents. Our OSHA-compliant process includes containment, sanitization, and proper disposal. We provide compassionate service while ensuring properties meet health regulations for safe reoccupation.
People
Jarrett Dixon
Owner
Jarrett Dixon, owner of Master Restoration, leads with hands-on expertise in disaster recovery. He emphasizes rapid response and community service, leveraging local knowledge of Florida's climate challenges. His leadership drives the company's mission to restore properties while prioritizing client well-being.
Brian Herron
Project Manager
Brian Herron coordinates complex restoration projects, ensuring timely execution and client satisfaction. With over a decade of experience, he guides teams through water extraction, mold remediation, and insurance claim documentation. Clients praise his responsiveness and problem-solving during emergencies.
Questions
How quickly should I call after water damage occurs?
Immediately. Florida's humidity accelerates mold growth, with risks increasing significantly after 48 hours.
Will insurance cover my restoration costs?
Most policies cover sudden events like burst pipes. We document damage and assist with claims to streamline approval.
How long does the drying process take?
Residential drying typically takes 2-5 days, depending on moisture levels and structural materials involved.
Do you handle both residential and commercial properties?
Yes. We serve homes, multi-family units, and businesses across industries like hospitality and healthcare.
Are your technicians certified?
Yes. Our team includes IICRC-certified restorers, Xactimate estimators, and EPA-certified professionals.
What areas do you serve?
We operate throughout Tampa Bay and surrounding counties, including Hillsborough, Pinellas, and Pasco.
Reviews (7)
Barbara Bates
Dec 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Taylor & Will were up on my roof the day I called the company. Not the next day or next week. The same day I called. Taylor told me exactly what he was going to do. He even sent me pictures while on the roof. The guys were awesome. I will definitely be calling them again. Thank you guys!
Service:Roofing
Taylor & Will were up on my roof the day I called the company. Not the next day or next week. The same day I called. Taylor told me exactly what he was going to do. He even sent me pictures while on the roof. The guys were awesome. I will definitely be calling them again. Thank you guys!
Service:Roofing
Jack Starr
Dec 04, 2021
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The Master Restoration Emergency Services Team was awesome in helping with our two separate bathroom disasters. The respect and manners shown by Kyle, Julian, Taylor, Josh and Isaiah was much appreciated. All of our questions were answered to our satisfaction regarding the demo. Their knowledge of the work needed to prepare for the repairs was outstanding. I would highly recommend Master Restoration Services to anyone in need of Emergency Services.
Pat Huddleston
Nov 30, 2021
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We started with water damage on April 13, 2021 and now almost 8 months later our house is still uninhabitable! We have contacted this company weekly for almost 8 months now and yet the restoration has not been started. Our insurance company has paid them about $12,000 and all we get is promises and excuses. Our job is a mobile home so not a large project. We should be at our home in Florida right now but since Master Restoration has not restored our home we cannot use it. We feel helpless as to how to get this company to do the work they have been paid to do. We see the glowing reports on this
Amanda Leon
Nov 23, 2021
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Unless you enjoy waiting MONTHS to have products ordered and installed, never having calls your calls returned, having to start your process over and over because you have a new project manager again, and then having this company email you 4 months later threatening legal action if you don’t pay them $4,000 that you don’t actually owe, NEVER..I… repeat NEVER use this company. We had no issues with the guys who came to do the water mitigation in January of 2021, however, our flooring project took 6 months to complete. The actual installation took about 4 days start to finish,
Beverly Lewis
Oct 04, 2021
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Positive:Professionalism
Josh did an awesome job assessing the damage, explaining how it all works and giving me some very useful information. He immediately brought in equipment to start drying out my kitchen. He was very professional and curtious. He has kept me up to date as to what's going on. Highly recommend!!!
Service:Water damage cleanup
Josh did an awesome job assessing the damage, explaining how it all works and giving me some very useful information. He immediately brought in equipment to start drying out my kitchen. He was very professional and curtious. He has kept me up to date as to what's going on. Highly recommend!!!
Service:Water damage cleanup
Barber Kelly Brady
Aug 03, 2021
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My barber shop flooded out I called will he immediately contacted Master restoration and had a crew sent out to my barber shop to immediately take care of the flooding damage. A very professional and fast-acting
Demitra Saravanos
Aug 01, 2021
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COMPETENT & TRUSTWORTHY
My experiences with this company have always been exceptionally positive. They are easy to get in touch with, set and adhere to a realistic timeline for start and end dates, and care about their customers needs.
Chris R. has been communicative, thorough in his responses to my many questions, and willing to help me navigate my situation. Julian was detailed in his assessments and methodical in his work. He was consistently on time, respectful, and kept me updated on progress. Their competency is apparent through (1) alignment with safety standards from a biotoxin perspective
My experiences with this company have always been exceptionally positive. They are easy to get in touch with, set and adhere to a realistic timeline for start and end dates, and care about their customers needs.
Chris R. has been communicative, thorough in his responses to my many questions, and willing to help me navigate my situation. Julian was detailed in his assessments and methodical in his work. He was consistently on time, respectful, and kept me updated on progress. Their competency is apparent through (1) alignment with safety standards from a biotoxin perspective
