Business Details
24 Years
experience
Emergency
services
Professional Pet Care Services in Washington DC
Founded in 2002, Tails of the City has established itself as a trusted leader in professional pet care across the Washington, DC region. Our mission stems from a deep belief in the unique bond between pets and their owners, driving our commitment to deliver compassionate, reliable, and technologically advanced care solutions. With a team of certified professionals, we specialize in dog walking, pet sitting, overnight services, and pet transportation, ensuring every animal receives personalized attention tailored to their specific needs. Our proprietary GPS-tracking system and real-time updates provide unmatched transparency, while our 24/7 availability guarantees peace of mind for pet owners. As industry pioneers, weve raised local pet care standards through rigorous staff training, ethical business practices, and a client-centric approach that prioritizes communication and accountability.Our dedication to continuous improvement has earned us long-standing relationships with thousands of pet families across the DMV area. We maintain strict protocols for pet health and safety, including vaccination verification and detailed care instructions for each client. Through our affiliated company Born to Run Pet Fitness, we further extend our expertise in comprehensive animal wellness. With over two decades of experience, we remain passionate about redefining what it means to provide exceptional pet care in urban environments.
Services
Dog Walking
Pet Sitting
Overnight Services
Pet Taxi
Puppy Care
Potty Breaks
Pet Transportation
GPS Tracking
24/7 Care
Client Portal
Details
- Year established: 2002
Highlights and features
- We offer 24/7 GPS-tracked pet care services with real-time updates
- Our staff undergoes rigorous TOTC-certified training programs
- We guarantee personalized care plans tailored to each pet's needs
- Our Pack Leader system ensures service reliability and accountability
- We provide seamless technology integration with client portal access
Associations and certifications
- Licensed
- Insured
- Bonded
What people say
Perfect pet care
24/7 availability
GPS tracking
Lifesaving medical help
Professional staff
Services
Dog Walking
Our professional dog walking service ensures pets receive essential exercise and bathroom breaks during owners' work hours. Available Monday through Friday with 15-minute potty breaks or 30-60 minute extended walks, including puppy care and pack walks. All walks follow strict safety protocols with vaccination verification and basic command requirements.
Pet Sitting
Personalized in-home pet care visits ranging from 15-60 minutes, including feeding, medication administration, litter box cleaning, and home security checks. Available 24/7 with experienced caregivers trained in special needs care, including insulin administration and subcutaneous fluid treatments for senior or ill pets.
Overnight Services
Comprehensive overnight pet care solutions featuring sleepover services with 24-hour companionship or premium home-away-from-home stays. Includes evening and morning walks, feeding routines, and personalized attention for pets experiencing separation anxiety or requiring special care during extended owner absences.
Pet Taxi
Reliable pet transportation service covering veterinary appointments, grooming sessions, airport transfers, and daycare drop-offs throughout the DC metro area. Professional drivers with specialized training in pet handling ensure stress-free travel experiences using climate-controlled vehicles equipped with safety restraints and emergency medical supplies.
GPS Tracking
Advanced GPS-pinning technology provides real-time visit confirmation with time-stamped check-ins and photo updates. Clients access detailed service records through our secure online portal, including route maps, visit duration verification, and immediate notifications about schedule changes or service completions.
People
Price
First Client
A beloved Shih Tzu who inspired the company's founding in 2002 through his unique personality and care requirements. His legacy continues to shape our approach to personalized pet care.
Lakme McFate
Longest Client
A cherished feline client from 2002-2017 who exemplified our commitment to lifelong pet care. Her memory influences our special care protocols for senior and medically complex animals.
Questions
What areas do you serve?
We provide pet care services throughout Washington DC, Maryland, Virginia, and Baltimore metropolitan areas.
Are your services available 24/7?
Yes, our pet care services operate 24 hours daily with emergency response capabilities.
How do you ensure service reliability?
Our Pack Leader system monitors all visits with GPS tracking and real-time confirmation updates.
Can you administer medications?
Yes, our trained staff can administer insulin and subcutaneous fluids for special needs pets.
How to schedule services?
Contact us via phone or online portal for immediate service scheduling and pre-service interviews.
What payment options exist?
We process payments through our secure online client portal with flexible billing arrangements.
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