Business Details
7 Years
experience
Emergency
services
Expert HVAC Services in Conway, Arkansas
Super Tech Heat & Air was founded in 2019 by Sam Glendenning, a seasoned HVAC professional with over 43 years of industry experience. Our company combines decades of technical expertise with a commitment to customer satisfaction, offering comprehensive heating and cooling solutions for residential clients. We distinguish ourselves by operating as both a service provider and a training facility, preparing the next generation of HVAC technicians through NATE-certified programs led by our experienced trainer, Pat Mackey. Our approach prioritizes personalized service, ensuring each client receives tailored solutions that address their unique needs. We maintain a 24/7 emergency response system to address urgent HVAC failures promptly.Our team's deep local knowledge of Conway and surrounding areas allows us to deliver efficient, reliable service that meets the specific demands of our community. We emphasize preventive maintenance to help customers avoid costly breakdowns and extend equipment lifespan. Our reputation for excellence is built on consistent performance, transparent communication, and a dedication to resolving issues thoroughly. We partner with trusted brands like Ruud to offer high-quality products backed by expert installation. Our long-term clients, some with over a decade of service history, attest to our reliability and technical proficiency.
Services
HVAC Repair
Preventative Maintenance
System Installation
Emergency Service
Technician Training
Details
- Year established: 2019
Highlights and features
- We have over 43 years of hands-on HVAC experience in the Conway area
- 24/7 emergency service with guaranteed phone response
- NATE-certified training program for next-generation technicians
- Customized solutions tailored to individual customer needs
- 4.4-star reputation from 23+ verified Google reviews
Associations and certifications
- Ruud Pro Partner
What people say
Unparalleled service
Great service
Super friendly
No complaints
Exceeded expectations
Services
HVAC Repair
Our certified technicians provide rapid diagnosis and repair of heating and cooling systems. With same-day parts delivery and 24/7 emergency availability, we resolve urgent HVAC failures efficiently. Our team handles all brands and models, focusing on lasting solutions rather than temporary fixes.
Preventative Maintenance
Annual maintenance plans include comprehensive system inspections and performance optimizations. Our technicians clean components, check refrigerant levels, and identify potential issues before they cause breakdowns. Regular maintenance improves energy efficiency and extends equipment lifespan while maintaining manufacturer warranties.
System Installation
We install high-efficiency heating and cooling systems tailored to your home's specifications. Our Ruud Pro Partner status provides access to premium equipment with advanced features. The installation process includes proper sizing calculations and old system removal for complete, hassle-free replacements.
Technician Training
Our training facility offers 4-month programs preparing students for NATE certification. Led by industry veteran Pat Mackey, the curriculum combines classroom instruction with hands-on experience. Graduates receive job placement assistance in the HVAC industry.
Emergency Service
Available 24 hours a day, 365 days a year, our emergency team responds immediately to critical HVAC failures. Unlike competitors who use answering services, our technicians answer calls directly and arrive promptly to restore comfort and safety in urgent situations.
People
Sam Glendenning
Owner
With 43 years in the HVAC industry, Sam founded Super Tech Heat & Air in 2019. He previously worked as a technician and trainer before purchasing the company. His hands-on experience ensures technical excellence across all service operations.
Pat Mackey
Trainer
HVAC industry veteran Pat Mackey leads our technician training program. He brings decades of experience mentoring future technicians, including our owner Sam Glendenning, ensuring high standards of technical proficiency and customer service.
Questions
What HVAC services do you offer?
We provide complete heating and cooling solutions including repair, maintenance, installation, and emergency services for residential properties.
Are you available for emergencies?
Yes, our 24/7 emergency service guarantees immediate phone response and prompt technician arrival for urgent HVAC failures.
Do you offer maintenance plans?
Yes, our annual preventative maintenance includes system inspections, cleaning, and performance optimization to prevent breakdowns and extend equipment life.
How does your technician training work?
Our 4-month NATE-certified program combines classroom learning with hands-on experience, preparing graduates for HVAC careers with job placement assistance.
What areas do you serve?
We primarily serve Conway, Arkansas and surrounding communities with fast response times for all service needs.
Reviews (4)
Polly Martin
Aug 18, 2017
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Wonderful personal and great service! Answered all my questions and did a wonderful job! I would recommend them to everyone!
Sharlene Bordonaro
Jun 21, 2017
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**update** So, after my heat stopped working I had to call out another company $230 later only to find out that tge gas valve is broken and they tied my gas line from the heater in with the gas line tonmy water tank and there is not enough room for the gas to flow to both things. Thank you again Russaw for costing me a fortune for your screw up! Buyer beware! I've had more problems with my new a/c unit than I did with my old one. I can't tell you how many times I paid $75 for them to come out and fix whatever was wrong even though I paid for their maintenance packages. When I tried to get them
John W.
Aug 16, 2016
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In May of 2013 Russaw replaced a 2 ton unit that was 10 years old and that had worked fine until the compressor quit. They installed the unit and within a month the compressor was out on it as well. Even though it was only a month old and under warranty they still charged me a service call, for which i paid. Then at this time, they said i had a leak in the pipe in the wall and would need to be replaced , so i did so. Paid again. Within 2 months , my unit wasn't working and they came out and said its out of freon, so they did another test (#3) and said my coil was leaking and that i
Charles M.
Dec 24, 2015
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Overpricing of replacement parts by 150% to 350% when compared to actual cost of part. On Dec 21,2015 Russaw Heating & Air was called @ 8:30 AM to repair the heating on our HVAC. The tech arrived in 2 hours and spent 1/2 hour on the job. He replaced a "hot surface igniter" and gave the broken one to us. We were charged $170.00 for the part. We later checked on the internet from 4 different sources and found the exact same part for $25.55. Calling the owner/president he explained in a demeaning manner that not only does his company replace actual parts "American Standard"
