Business Details
Trusted Appliance Repair Services in Fredericksburg, VA
Raytech Appliance Service is a family-owned and operated business dedicated to delivering prompt, reliable, and affordable appliance repair solutions in the Fredericksburg, VA area. Our mission centers on providing homeowners with exceptional customer service grounded in decades of industry expertise. We prioritize transparency by offering clear, upfront pricing before any service begins, ensuring no surprises for our clients. Our team of factory-trained technicians arrives promptly at your home, equipped with genuine factory replacement parts to restore your appliances to optimal performance. We specialize in servicing all major brands of washers, dryers, refrigerators, ovens, and more, combining technical proficiency with courteous professionalism.Flexible scheduling options accommodate your busy lifestyle, while our knowledgeable office staff remains available to assist with parts purchases or service inquiries. As an authorized service provider, we maintain rigorous training standards to uphold our reputation for quality and dependability. Customer satisfaction remains our top priority, reflected in our commitment to resolving issues efficiently and educating clients on appliance maintenance. Our payment options include cash, checks, and all major credit cards, ensuring convenience for every transaction. With a focus on building long-term trust, we strive to be the first name homeowners think of when appliance repairs are needed.
Services
Washers
Dryers
Microwaves
Refrigerators
Freezers
Ice Makers
Cooktops
Dishwashers
Ovens
Highlights and features
- We are factory-trained and authorized to service all major appliance brands.
- Our technicians provide clear, upfront pricing before any service begins.
- Genuine factory replacement parts ensure lasting repairs for your appliances.
- Flexible appointment scheduling accommodates your busy household routine.
- Courteous technicians arrive promptly and explain repair processes thoroughly.
What people say
Exceptionally helpful
Kind technician
Explained features
Great experience
Services
Dishwasher Repair
Our factory-trained technicians diagnose and repair all major dishwasher brands using genuine parts. We provide transparent pricing and same-day service for urgent issues. Customers receive detailed explanations of repairs to ensure long-term appliance performance.
Refrigerator Repair
Specialized repair services for refrigerators and freezers, including temperature regulation and ice maker troubleshooting. Technicians carry essential replacement components for immediate fixes. We prioritize energy-efficient solutions to reduce long-term operating costs for homeowners.
Washer & Dryer Repair
Comprehensive repair for washing machines and dryers, addressing drainage, heating, and mechanical issues. Our team handles both gas and electric models with safety-certified procedures. Preventative maintenance tips are provided during every service visit to extend appliance lifespan.
Oven & Range Repair
Expert repair for gas and electric ovens, ranges, and cooktops. We fix ignition problems, temperature inconsistencies, and safety mechanism failures. Technicians complete repairs with minimal disruption to kitchen functionality while ensuring compliance with safety standards.
In-Home Appliance Service
Convenient in-home repair options for all major appliances, eliminating transportation hassles. Our mobile service units carry common replacement parts for immediate fixes. Flexible scheduling accommodates homeowners' availability while maintaining prompt response times for urgent repair needs.
People
Raymond Soto
Owner, Master Technician
With over 20 years of appliance repair experience, Raymond leads our team with technical expertise and customer-focused service. He ensures all repairs meet factory standards while maintaining personal oversight of complex service cases.
Lionel Soto
Certified Technician
Certified in major appliance brands, Lionel provides precise diagnostics and repairs. His attention to detail and clear communication with clients make him a trusted technician for both routine maintenance and emergency repairs.
Kerry Thomas
Customer Service Representative
Kerry coordinates service appointments and parts orders with efficiency. Her deep knowledge of appliance systems helps customers identify issues before technician arrival, streamlining the repair process.
Pauline Santiago
Customer Service Representative
Pauline manages customer inquiries and follow-ups with professionalism. She ensures clear communication between clients and technicians while maintaining detailed service records for quality assurance.
Questions
What areas do you service?
We serve Fredericksburg, Stafford, Spotsylvania, and King George Counties with both in-shop and on-site appliance repair options.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritize urgent repair requests during regular business hours (Monday-Friday 9 AM-5 PM).
What payment methods do you accept?
We accept cash, checks, and all major credit cards for completed repair services and parts purchases.
Are your technicians certified?
All our technicians are factory-trained and certified to service major appliance brands, with ongoing training to maintain technical proficiency.
How do I schedule a service call?
Schedule through our online form or call (540) 370-4000 during business hours. We confirm appointments via email and provide service windows.
Do you use genuine replacement parts?
Yes, we exclusively use genuine factory replacement parts to ensure proper appliance function and maintain manufacturer warranties.
Reviews (5)
Sylvia Brown
Nov 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Outstanding service received. I would not use anyone else for appliance repairs. Always arrived on time, cleaned up after the work was done. Courteous, professional and friendly.
Services:Repair dishwasher,Repair stove / cooktop
Outstanding service received. I would not use anyone else for appliance repairs. Always arrived on time, cleaned up after the work was done. Courteous, professional and friendly.
Services:Repair dishwasher,Repair stove / cooktop
Randall Arnold
Nov 18, 2021
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Critical:Professionalism,Punctuality
Called for repair, told operator what problem was and gave codes on machine. Service tech showed without part and I wound having to wait two weeks for repair. Service manager charged me for two visits instead of getting it all done in one shot and tried to flim-flam me on what needed to be done. Never use them again.
Service:Repair dishwasher
Called for repair, told operator what problem was and gave codes on machine. Service tech showed without part and I wound having to wait two weeks for repair. Service manager charged me for two visits instead of getting it all done in one shot and tried to flim-flam me on what needed to be done. Never use them again.
Service:Repair dishwasher
Jane Allen
Oct 23, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Extremely pleased with overall service provided by Lionel, the technician!!! Would recommend to family and friends.
Service:Repair washer
Extremely pleased with overall service provided by Lionel, the technician!!! Would recommend to family and friends.
Service:Repair washer
Chris Decker
Oct 03, 2021
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Well thanks for coming out and replacing the igniter in my oven. Also, thanks for that not being the issue and the oven still doesnt fully function. No thank you, I will not pay another visit fee so that you can once again troubleshoot the same problem you came out for in the first place. So after 90 days the oven still doesnt work properly. If I was half as bad at my job as this experience, I would be looking for employment elsewhere. But great business model if you never want repeat customers!!
Scott MacLean
Sep 07, 2021
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Our service tech Lionel was prompt, called when enroute, quickly diagnosed the problem, ordered parts and we set a new appointment for completion. Again, I was called to set an earlier appointment because parts came in sooner. I was called a half hour before arrival and the repair was quick and efficient. Communication, pricing and expertise were on point. I would recommend and use this company again.
