Business Details
50+ Years
experience
Your Trusted Rehabilitation & Skilled Nursing Center in Mandeville, LA
Pontchartrain Health Care Centre has been dedicated to delivering specialized rehabilitation and skilled nursing services since 1972. Our facility features the Independence Day Rehabilitation Unit, designed for individuals transitioning home after hospital discharge, offering short-term skilled care in a comfortable environment. Our team of highly trained rehabilitation and nursing professionals focuses on both transitional goals and long-term quality of life needs. We prioritize individualized care, believing that healthcare outcomes improve when compassion aligns with clinical excellence. The Richerson Program, our Alzheimer's and dementia unit, provides secure, dignified care for residents with cognitive challenges.Centrally located in Mandeville, Louisiana, we serve St. Tammany and the Greater New Orleans area, combining medical expertise with a commitment to customer service. Our rehabilitation model emphasizes high-intensity therapy up to six days weekly, utilizing evidence-based clinical pathways tailored to individual needs. We actively involve families in care planning, education, and emotional support to enhance recovery outcomes. Accredited for quality care, we accept Medicare, Medicaid, private insurance, and self-pay options. With decades of experience, our mission remains focused on delivering exceptional medical care while maintaining a patient-centered approach that values dignity and personalized attention.
Services
Rehabilitation Services
Skilled Nursing Care
Alzheimer's Unit
Wound Management
IV Therapy
Social Services
X-Ray Services
Transportation
Private Suites
Family Training
Details
- Year established: 1972
Highlights and features
- We offer 24/7 skilled nursing care with licensed rehabilitation professionals
- Our dedicated Independence Day Rehabilitation Unit accelerates home transitions
- Family training programs enhance patient recovery and caregiver preparedness
- Specialized Alzheimer's and dementia care in secure, dignified environments
- Proven clinical pathways with therapy available up to 6 days weekly
What people say
Very helpful staff
Nice facility
Successful recovery
Compassionate care
Clean environment
Services
Rehabilitation Services
Our rehabilitation services provide intensive therapy up to six days weekly with licensed physical, occupational, and speech therapists. The program focuses on accelerating recovery through individualized treatment plans tailored to each patient's specific needs and abilities. With dedicated spaces designed to simulate real-life environments, patients regain independence more effectively while receiving continuous professional supervision.
Skilled Nursing Care
Our 24-hour skilled nursing care delivers physician-prescribed medical interventions for complex conditions in a supportive environment. Registered nurses and certified staff provide continuous monitoring, medication management, and specialized care for post-surgical, chronic, or acute health conditions. This service ensures patients receive expert medical attention while maintaining comfort and dignity throughout their recovery journey.
Alzheimer's Unit
The Richerson Program offers specialized dementia and Alzheimer's care in a secure, dignified setting designed to meet cognitive and emotional needs. Our trained staff implements personalized care plans that focus on maintaining quality of life through structured activities, therapeutic interventions, and family support programs to help residents live with comfort and respect.
Wound Management
Our comprehensive wound care program combines advanced medical treatments with personalized nursing care to address complex wounds and promote healing. The physician-directed service utilizes evidence-based protocols for chronic wounds, post-surgical recovery, and pressure injury management. Patients receive regular assessments and tailored treatment plans incorporating specialized dressings, infection control, and nutritional support to optimize healing outcomes.
Family Training
We provide structured family training programs to prepare caregivers for supporting patients during and after facility stays. These sessions cover essential care techniques, emotional support strategies, and discharge planning coordination. By involving families in education and decision-making processes, we help ensure smoother transitions and better long-term care outcomes for patients returning home.
People
Patti Lavarine
Administrator
Patti Lavarine leads daily operations with extensive healthcare management experience, ensuring quality care delivery and regulatory compliance across all facility programs.
Robin Sumrall
Admissions Coordinator
Robin Sumrall manages patient admissions with specialized knowledge of insurance requirements and facility placement criteria to streamline entry into care programs.
Questions
What types of rehabilitation services do you offer?
We provide physical, occupational, and speech therapy up to six days weekly in our dedicated rehabilitation unit with individualized treatment plans.
Do you accept Medicaid and Medicare patients?
Yes, we accept Medicare, Medicaid, private insurance, and self-pay arrangements for all our care services.
How can families participate in care planning?
Families receive training, attend conferences, and collaborate with staff to develop personalized care strategies for patients.
What specialized dementia care programs exist?
The Richerson Program offers secure, dignified Alzheimer's and dementia care with trained staff and therapeutic activities tailored to cognitive needs.
How do I schedule a facility tour?
Contact us at 985-626-8581 or through our website to arrange a personalized tour of our Mandeville facility.
What medical services are available on-site?
We offer 24/7 skilled nursing, IV therapy, wound care, in-house X-rays, social services, and physician-directed rehabilitation programs.
Reviews (5)
Kim Geraci
Dec 10, 2021
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Mom went to facility to get an application for residency. She was provided an application for employment. Returned package to reception desk but couldnt get an application for residency. Called twice: 1st time was told that we needed to get a referral from PCP before we received an application for residence.
Called PCP and was told that we need to get a referral before gettin an application and she told us that we were given incorrect information.
Called back to nursing home and the phone just rang. Hung up and called again later and asked to speak to Admin. Admin is new, she told me that
Called PCP and was told that we need to get a referral before gettin an application and she told us that we were given incorrect information.
Called back to nursing home and the phone just rang. Hung up and called again later and asked to speak to Admin. Admin is new, she told me that
S. Hebert
Jun 24, 2021
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My mom was there for one, yes 1, night. She was recovering from a stroke and needed physical and occupational therapy. I was against sending her here initially because my mother has a disdain for nursing homes in general, but St. Tammany Hospital insisted she go here (later I found out reason because they both have backend deals with one another). Anyway... First they dropped my mom in the bathroom, damaging her knees even further. Then their way of therapy was to leave my mother siting in a wheelchair for over 3 hrs. My mother got so stressed, she end up having another stroke and was needed to
Jez Durel
Apr 15, 2021
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Absolutely TERRIBLE patient care. SO much neglect from nurses to CNAs. Very unsafe conditions for sick patients. Keep your loved ones away at all costs!!!!
Ophelia Rockatansky
Apr 14, 2021
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This is one of the most poorly run facilities I have ever seen. A good chunk of the staff (Not all of them) are nearly impossible to deal with and they also do not know how to follow protocols involving a variety of different things (HIPPA, DNR Orders, Power Of Attorney, and so on) I do not recommend placing your loved one here. If you want to have a peace of mind when placing your loved one in a facility, this is NOT the one you want to choose.
Neil
Dec 12, 2020
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Terminal patient was transferred out, and despite repeated calls over 2 days, obtaining the dying man's medicine and personal belongings could not be provided timely. Took sitting in parking lot 45 minutes to get only half of the belongings after the 2 days of calls.
