Business Details
45 Years
experience
Emergency
services
Trusted Damage Restoration & Cleaning Services in Petoskey
Bay Area Clean Care has been Northern Michigan's trusted provider of damage restoration and professional cleaning services since 1981. Founded by Paul and Debbie Theriault, our family-owned business combines over four decades of local expertise with state-of-the-art technology to address fire, water, and mold damage while maintaining a commitment to community service. Our IICRC-certified technicians utilize advanced mitigation techniques that minimize reconstruction needs, ensuring properties return to pre-loss condition efficiently. We maintain 24/7 emergency response capabilities and have served Petoskey and surrounding areas for generations, earning recognition from local businesses, property managers, and insurance professionals for our prompt, reliable service.Our comprehensive approach includes coordinated project management from start to finish, eliminating the need for multiple contractors during restoration processes. With a focus on continuous improvement, we maintain EPA, OSHA, and ANSI-compliant protocols while preserving the personal touch that comes from being a locally owned operation.
Services
Water Damage Restoration
Fire & Smoke Damage
Mold Remediation
Carpet Cleaning
Area Rug Cleaning
Duct Cleaning
Upholstery Cleaning
Sewage Cleanup
Professional Cleaning
Emergency Restoration
Details
- Year established: 1981
Highlights and features
- We offer 24/7 emergency response with same-day service availability
- Our technicians use state-of-the-art equipment for advanced mitigation
- Family-owned business with 40+ years of local damage restoration experience
- We minimize reconstruction needs through specialized drying techniques
- Certified professionals follow EPA, OSHA, and ANSI compliance standards
Associations and certifications
- IICRC
- EPA
- OSHA
- ANSI
What people say
Exceptional service
Prompt service
Professional and thorough
Top notch reputation
Expert knowledge
Services
Water Damage Restoration
Our water damage specialists respond immediately to mitigate losses from broken pipes, roof leaks, or natural disasters. Using infrared technology and advanced drying systems, we restore properties to pre-loss condition while minimizing reconstruction needs. With over 40 years serving Northern Michigan, we handle both clean water and contaminated black water situations following strict safety protocols.
Fire & Smoke Damage
We provide comprehensive fire damage restoration combining structural repair with complete odor elimination. Our certified technicians clean smoke-damaged contents and surfaces while coordinating necessary reconstruction. Following industry standards, we address both visible damage and hidden hazards from water used during firefighting efforts, ensuring complete property recovery.
Mold Remediation
Our mold specialists follow EPA and OSHA guidelines to safely remove contaminated materials and sanitize affected areas. Using controlled demolition techniques, we prevent cross-contamination while addressing moisture sources to prevent recurrence. Certified professionals handle both residential and commercial mold issues, ensuring healthy indoor environments post-remediation.
Professional Carpet Cleaning
Our six-step hot water extraction process removes deep-seated soils and residues while extending carpet lifespan. Certified technicians handle all fiber types, offering stain removal and odor elimination services. Regular maintenance cleaning helps preserve appearance and indoor air quality for both residential and commercial properties across Northern Michigan.
Area Rug Cleaning
Specialized cleaning for oriental, Navajo, and synthetic rugs using our seven-step process. Our experts handle delicate materials with appropriate cleaning solutions and drying techniques. We accommodate both pickup/drop-off and on-site services for large or specialty rugs requiring professional care.
People
Paul Theriault
Founder
Founded Bay Area Clean Care in 1981, establishing it as Northern Michigan's trusted restoration provider through commitment to quality and community service.
Debbie Theriault
Co-Founder
Co-founded the company with Paul Theriault, helping build its reputation for reliability and professional service over four decades in the industry.
Melissa Stahl
Second Generation Owner
Assumed leadership in 2016, continuing the family tradition of quality service while maintaining the company's community-focused approach since taking over from founders.
Clint Stahl
Second Generation Owner
Co-leads operations with Melissa Stahl, bringing modern management practices to the family business while preserving its core values established over 40 years.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water, fire, and mold damage restoration across Northern Michigan with same-day service availability.
How quickly can you respond to emergencies?
Our emergency team typically arrives within one hour of initial contact, with equipment and personnel ready to begin mitigation immediately.
Do you handle insurance claims?
Yes, we work directly with insurance providers and provide detailed documentation to support claims processing for all restoration services.
What areas do you serve?
We primarily serve Petoskey, Little Traverse Bay, and surrounding Northern Michigan communities for both emergency and scheduled services.
Are your technicians certified?
All restoration technicians hold IICRC certifications with ongoing training in the latest damage mitigation and cleaning technologies.
How do you minimize reconstruction needs?
Using advanced drying techniques and specialized equipment, we often restore materials rather than replace them, reducing both costs and disruption.
Videos
Reviews (3)
Diane Lake
Sep 25, 2021
Report
My oriental rug came back just as dirty as it was when it went into the Bay Area CC. After successfully spot cleaning it in a few small areas it was obvious nothing had been done to clean it. Bay Area Clean Care refused to do anything about it.
Service:Clean area rugs
Service:Clean area rugs
Mark Grubaugh
Nov 11, 2020
Report
Positive:Professionalism
Fast, Punctual, efficient....that did a fabulous job. They provided an estimate up front and were there when the said!
Fast, Punctual, efficient....that did a fabulous job. They provided an estimate up front and were there when the said!
Lee Nelson
Jan 22, 2018
Report
Basic carpet cleaning service didn't do what they said they were going to do , when scheduled appointment Would choose another cleaning service
