Business Details
31 Years
experience
Emergency
services
Rural Healthcare Solutions in Olean, NY
Southern Tier Health Care System has dedicated three decades to addressing healthcare disparities in rural communities across Allegany, Cattaraugus, and Chautauqua counties. Our organization leverages strategic partnerships with healthcare providers, law enforcement, and educational institutions to deliver critical services through innovative approaches. We specialize in expanding access to care via telehealth solutions, emergency medical training, and community health education programs. Our team of experienced professionals implements initiatives focused on overdose prevention, caregiver support, and child injury prevention, aligning with regional health priorities. With a proven track record of successful program execution since 1995, we maintain accreditation as a 501(c)(3) nonprofit organization committed to measurable health outcomes.Our leadership team brings decades of combined experience in public health administration and community engagement. We operate a state-of-the-art training facility that serves as a regional hub for medical education and emergency preparedness. Our organization adheres to strict compliance standards while maintaining transparent operations that prioritize community needs. Through continuous program evaluation and stakeholder collaboration, we ensure our services remain responsive to evolving healthcare challenges. Our commitment to excellence is demonstrated through our sustained partnerships and the positive health metrics we've helped achieve in underserved populations.
Services
Telehealth Services
EMS Training
Health Insurance Navigation
Pathways to Care
Caregiver Support
Overdose Prevention
Sexual Assault Care
Safe Kids Program
File of Life
Cribs for Kids
Details
- Year established: 1995
Highlights and features
- 30 years of experience in rural healthcare delivery
- Partnerships with 12+ regional healthcare organizations
- State-of-the-art telehealth and training facilities
- Specialized programs for opioid prevention and emergency response
- Community-focused approach to healthcare access
Associations and certifications
- 501(c)(3) nonprofit
Services
Telehealth Services
Our telehealth platform connects rural residents with medical professionals through secure video consultations. This service expands access to specialty care for patients in remote areas who face transportation barriers or limited local healthcare options. We utilize HIPAA-compliant technology to ensure privacy while delivering diagnostic, treatment, and follow-up services directly to patients' homes or community centers.
EMS Training
We provide comprehensive emergency medical training programs including EMT-B certification and paramedic advancement courses. Our state-of-the-art training facility prepares healthcare professionals to deliver critical care in rural settings with limited resources. The curriculum combines hands-on practice with simulation technology to develop skills in trauma response, cardiac emergencies, and patient transport protocols.
Overdose Prevention
Our STOPP program addresses the opioid crisis through community education and Narcan distribution. We train individuals and organizations in overdose recognition and response techniques while providing free naloxone kits. The program includes data collection and analysis to track effectiveness and identify emerging trends in substance use patterns across our service region.
Pathways to Care
This program connects individuals with healthcare resources through personalized guidance. Our navigators help patients overcome barriers to care by coordinating appointments, explaining insurance options, and identifying community support services. The service focuses on vulnerable populations including low-income families, elderly residents, and individuals with chronic health conditions.
Safe Kids Program
Our child injury prevention initiative educates families on creating safer home environments. The program distributes free safety equipment like smoke detectors and childproofing kits while providing training on accident prevention. We collaborate with local agencies to address common causes of childhood injuries including falls, burns, and accidental poisonings in rural households.
People
Donna Kahm
President & CEO
Donna Kahm has led Southern Tier Health Care System since 2007, directing strategic growth and program development. With over 25 years of healthcare administration experience, she has expanded telehealth access and emergency training programs across rural Western New York.
Lacey Arnold
Program Support Specialist
Lacey Arnold coordinates community health initiatives and manages program logistics. She brings expertise in public health outreach and has developed partnerships with local organizations to enhance healthcare access for underserved populations in rural communities.
Rob Pritchard
Director of Program Development
Rob Pritchard leads the design and implementation of new healthcare initiatives. With a background in public health policy, he develops evidence-based programs that address emerging healthcare needs in rural areas across Western New York.
Jordan Yaros
Director of Grant Operations
Jordan Yaros manages funding acquisition and financial oversight for healthcare programs. She secures grants to support community health initiatives and ensures compliance with funding requirements to maintain program sustainability.
Colleen Ross
Bookkeeper
Colleen Ross maintains financial records and manages accounting operations. Her work ensures fiscal transparency and compliance with nonprofit financial standards, supporting the organization's mission through responsible resource management.
Questions
What healthcare services do you offer for rural communities?
We provide telehealth consultations, emergency medical training, overdose prevention programs, health insurance navigation, and child safety initiatives tailored to rural populations.
How can I access your telehealth services?
Contact our office to schedule virtual consultations with healthcare providers through our secure HIPAA-compliant video platform available to residents in Western New York.
Do you offer emergency response training for community members?
Yes, we provide EMT certification courses, Stop the Bleed training, and Narcan administration workshops for individuals and organizations across our service area.
How does your organization support caregivers?
Our Caregiver Navigation program offers personalized guidance to help caregivers access local resources, respite care options, and support groups for those caring for loved ones.
What community health programs are available for families?
We offer Cribs for Kids safe sleep environments, Safe Kids injury prevention education, and File of Life medical information storage systems to protect families in rural communities.
How can local organizations partner with your healthcare system?
Contact our office to discuss partnership opportunities for healthcare providers, law enforcement agencies, and community organizations seeking to improve rural health outcomes.
