Business Details
50+ Years
experience
Your Trusted Credit Union for Firefighters in Jacksonville
Established in 1933, Jax Fire Credit Union has dedicated itself to meeting the financial needs of firefighters and their families. As a non-profit, member-owned financial cooperative, we prioritize thrift and provide competitive credit rates while maintaining financial soundness. Our mission centers on delivering exceptional service, fostering community, and ensuring our members' financial growth. With a board elected by members, we operate transparently, valuing every account equally.Our expertise spans checking, savings, loans, and credit services tailored specifically for emergency responders. Recognized for our personalized approach, we combine decades of experience with modern digital tools to offer 24/7 access and convenience. Backed by NCUA insurance and guided by ethical standards, we remain committed to our members' long-term financial success through continuous innovation and unwavering dedication to the firefighting community.
Services
Checking Accounts
Savings Accounts
Auto Loans
Mortgage Loans
Visa Credit Cards
Trust Accounts
Personal Loans
Boat Loans
RV Financing
Certificate Programs
Details
- Year established: 1933
Highlights and features
- We exclusively serve firefighters and first responders' financial needs
- Our non-profit status ensures better rates for members
- 24/7 digital banking with mobile and online access
- Over 90 years of specialized experience in firefighter finance
- Personalized service from professionals who understand emergency responders
Associations and certifications
- NCUA
What people say
Outstanding customer service
Understand unique needs
Love the personalized approach
Competitive rates
Trusted partner
Services
Checking Accounts
Our free checking accounts offer no monthly service charges with minimum balance requirements. Access funds 24/7 through mobile banking, earn daily interest, and enjoy no ATM fees at over 300,000 locations. Overdraft protection connects seamlessly to savings accounts for added security.
Auto Loans
Competitive APRs for new and used vehicle financing with flexible terms up to 84 months. Special programs for first responders include streamlined approval processes and dedicated support for emergency service professionals seeking reliable transportation solutions.
Savings Accounts
From basic share savings to high-yield money market accounts, our savings options accommodate all financial goals. Youth accounts teach financial responsibility while certificates offer guaranteed returns with terms from 3 to 60 months.
Visa Credit Cards
Secure Visa credit cards with chip technology and zero liability protection. Choose between Classic or Gold cards featuring competitive APRs, no annual fees, and 24/7 fraud monitoring for both personal and business spending needs.
Trust Accounts
Specialized trust account services for revocable and irrevocable family trusts. We support estate planning attorneys with proper documentation handling, TIN requirements, and trustee verification to ensure smooth asset management transitions.
People
Phillip Springer
President/CEO
Leading with over 25 years in financial services, Phillip directs strategic growth while maintaining our core mission of firefighter-focused banking. His leadership emphasizes community impact and technological innovation.
John Keane
Chairman
As Chairman of the Board, John provides governance oversight with deep understanding of first responder financial needs, ensuring our cooperative remains true to its founding principles.
Questions
Who can join Jax Fire Credit Union?
Membership is open to firefighters, emergency responders, and their families in eight Northeast Florida counties.
What loan types do you offer?
We provide auto, boat, RV, personal, and share-secured loans with competitive rates for first responders.
Is online banking secure?
Yes, our digital services use encryption and 24/7 fraud monitoring for complete account protection.
Do you offer business banking?
While primarily serving individuals, we offer business checking accounts and credit cards for first responder-owned businesses.
How do I report a lost card?
Call 866-546-8273 for debit cards or 833-541-0777 for credit cards immediately to secure your account.
Can I access my account 24/7?
Yes, our Sparky voice system and digital banking platform provide round-the-clock account access.
Reviews (1)
Aaa Aaa
Aug 17, 2018
Report
CEO Phillip is running the bank into the ground and a sorry excuse of a person. Feel bad for what employees are left from when the bank was a good bank back from old CEO. New CEO is a joke.
