Business Details
32 Years
experience
Emergency
services
Trusted Garage Door Solutions in Southern California
On Trac Garage Door has been Southern California's trusted residential garage door specialist since 1994. As a family-owned and operated business, we pride ourselves on delivering honest, reliable, and affordable solutions tailored to homeowners' needs. Our team of IDEA-certified technicians undergoes rigorous training to ensure expertise in repairing, replacing, and maintaining all makes and models of garage doors and openers. With over 31 years of experience, we combine industry knowledge with high-quality products from leading manufacturers to enhance home security, curb appeal, and energy efficiency.Serving communities across the Coachella Valley and Inland Empire, including Indio, Palm Springs, and Riverside, we guarantee lifetime warranties on installations and prioritize customer satisfaction through transparent communication and prompt service. Our commitment to innovation ensures access to smart garage door openers and durable materials, while annual maintenance programs help prevent costly repairs. Recognized for decades of community service, we maintain a reputation for professionalism, with technicians treating every client's home as their own.
Services
Garage Door Repair
Garage Door Replacement
Garage Door Opener Repair
Garage Door Springs
Overhead Garage Doors
Garage Door Maintenance
Garage Door Panel Repair
Garage Door Track Repair
Smart Garage Door Openers
Garage Door Cable Repair
Details
- Year established: 1994
Highlights and features
- Family-Owned & Operated with Over 31 Years of Experience
- IDEA-Certified Technicians for Superior Expertise
- Lifetime Warranties on All Garage Door Installations
- 24/7 Emergency Services for Urgent Garage Door Issues
- Comprehensive Maintenance Programs to Prevent Costly Repairs
Associations and certifications
- IDEA
What people say
Professional technicians
Lifetime warranties
Prompt emergency service
Competitive pricing
Clean installations
Services
Garage Door Repair
Our technicians specialize in diagnosing and fixing broken springs, damaged panels, misaligned tracks, and malfunctioning openers. With same-day service availability and fully stocked vehicles, we resolve issues promptly using OEM parts. Our expertise ensures safe, durable repairs that restore functionality while preventing future breakdowns through preventive maintenance advice.
Garage Door Replacement
We install premium steel, wood, and aluminum garage doors from industry-leading manufacturers. Our consultants help homeowners select energy-efficient models that enhance curb appeal and security. With same-day installation options and lifetime warranties, we ensure seamless replacements that improve home value while addressing insulation and operational efficiency.
Garage Door Opener Repair
Our team repairs and installs belt drive, chain drive, and smart garage door openers. We troubleshoot sensor issues, motor failures, and remote connectivity problems while offering battery backup solutions. Certified technicians ensure safe installations compliant with UL safety standards for reliable, quiet operation.
Garage Door Spring Replacement
We replace extension and torsion springs with high-cycle components rated for 20,000+ operations. Our technicians perform precise tension adjustments and balance checks to ensure safe door operation. Emergency replacement services address broken springs that compromise garage accessibility and security.
Overhead Garage Doors
We supply and install insulated steel, aluminum, and wood overhead doors with customization options for window placement and finish. Our installations include weatherstripping upgrades and track alignment for smooth operation. Annual maintenance packages extend door lifespan while maintaining warranty coverage.
Questions
What areas do you service?
We serve all of Southern California including Coachella Valley (Indio, Palm Springs, La Quinta), Inland Empire (Riverside, Ontario, San Bernardino), and surrounding communities.
Do you offer emergency garage door repair?
Yes, we provide 24/7 emergency services for urgent garage door issues with same-day repair availability across our service areas.
Are your technicians certified?
All our technicians are IDEA-certified and undergo continuous training to maintain expertise in the latest garage door technologies and safety standards.
Do you provide warranties on installations?
We offer lifetime warranties on all garage door installations and opener replacements, covering both parts and labor for complete customer confidence.
Can I finance garage door replacements?
Yes, we offer flexible financing options through approved partners to make garage door replacements more affordable for homeowners.
How often should garage doors be maintained?
We recommend bi-annual maintenance checkups to ensure optimal performance, though annual inspections are the minimum requirement for maintaining warranty coverage.
Reviews (4)
Meghan S.
May 25, 2021
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We had a wonderful experience with this company. Ordered through Costco and they were very honest and accessible. Our door was installed within about 3 weeks of getting our quote.
Further we just had an issue in which the door was not opening (less than a month after installation) and Rafael came out and spent over an hour figuring out the issue and adding an emergency latch to open the door (we don't have any other access to the garage). Would definitely recommend!!
Further we just had an issue in which the door was not opening (less than a month after installation) and Rafael came out and spent over an hour figuring out the issue and adding an emergency latch to open the door (we don't have any other access to the garage). Would definitely recommend!!
Ron D.
Apr 21, 2021
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I purchased through Costco and regret it. The salesman charged for additional lumber to be installed for bracing the door. The lumber was not installed but it wasn't a big deal because it really wasn't a big ticket item. The biggest issue was that they mounted the motor in a way that it wobbled slightly when opening and closing. I had the salesman visit again right after installation to look it over and he said it was fine. If anything went wrong to just call. So here I am two years later and the wobble is worse. Now the motor is malfunctioning with various error codes. It is a gamble
Soheila M.
Mar 29, 2021
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Very unhappy with the quality of the garage doors (Amarr) that We bought through Costco! From day one we reported that these doors are not aligned and when they operate it feels like an earthquake happening, they make a very loud & disturbing noise, they just don't operate properly! In response they sent us a spare garage door opener and a response that there's nothing wrong with the doors! Big mistake that we purchased Amarr garage doors from On Trac Garage company!
Nancy K.
Jan 22, 2021
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8yrs ago an Ontrac person came to my home and replaced my broken spring. I purchases a Lifetime warranty. The person did not explain that it was only for the spring and nothing else, because there was NO explanation on the receipt. When I called the company a rep answered and was rude and dismissive. He informed me that they were not going to replace the spring without getting paid and was simply unkind. If this was written clearly on the receipt I would understand, but it was not. And the labor went from $79 to $199, which inflation could be a part of it but wow. I am a customer service
