Business Details
Emergency
services
Your Community Transportation Partner in Vermont
At Rural Community Transportation, we have dedicated ourselves to bridging transportation gaps in rural communities since our founding. Our organization operates as a deeply caring non-profit, providing accessible and innovative transportation solutions that connect people to essential services like healthcare, education, and employment. With a fleet including 5 electric vehicles and a network of 90+ community volunteers, we've driven over 2.6 million miles in 2023 alone, serving 63 towns across the Northeast Kingdom and Lamoille County. Our community driver program empowers local residents to participate in this mission while receiving travel reimbursement. We maintain strict compliance with civil rights regulations and prioritize reasonable modifications for all passengers.Through fare-free services for Medicaid clients and partnerships with local organizations, we ensure transportation remains a lifeline rather than a barrier. Our 53 dedicated staff members work Monday through Friday, 7:30 AM to 4:30 PM, with emergency medical transportation available when needed. By maintaining transparent communication channels and offering real-time service updates through our mobile app, we strive to build stronger, healthier, and more connected rural communities. Our commitment to environmental sustainability is demonstrated through our growing electric vehicle fleet and energy-efficient operations. As a trusted community partner for over four decades, we continue expanding our reach while maintaining personalized service for every rider.
Services
Community Driver Program
RCT Rides Microtransit
Fixed Route Bus Services
Medical Appointment Transportation
Rural Transportation Solutions
Highlights and features
- We operate 5 electric vehicles in our environmentally conscious fleet
- Our 90+ community volunteers help expand transportation access
- We've driven over 2.6 million miles serving rural communities in 2023
- Our Medicaid transportation program provides fare-free medical rides
- We maintain strict compliance with civil rights and accessibility regulations
Services
Community Driver Program
Our Community Driver Program empowers local residents to become volunteer drivers while receiving travel reimbursement. Participants help expand transportation access in rural areas where traditional services might be limited. This initiative creates mutually beneficial relationships between drivers and riders while strengthening community connections through shared transportation experiences.
Medical Appointment Transportation
We provide specialized transportation services for Medicaid clients needing non-emergency medical appointments. This program ensures individuals can access essential healthcare services regardless of personal transportation limitations. Our staff coordinates directly with Medicaid providers to schedule reliable, fare-free transportation for qualifying patients across our service areas.
Fixed Route Bus Services
Our fixed route bus system operates throughout the Northeast Kingdom and Lamoille County with regularly scheduled services. These routes provide consistent transportation options for residents' daily commuting needs, connecting towns and communities through reliable public transit infrastructure that supports work, education, and essential errands.
RCT Rides Microtransit
RCT Rides offers flexible microtransit solutions combining taxi-style convenience with public transportation affordability. This service provides door-to-door transportation within designated service areas using smaller vehicles that adapt to passenger demand patterns. The mobile app enables easy booking and real-time tracking for improved rider experience.
Rural Transportation Solutions
We develop customized transportation solutions addressing unique rural mobility challenges across 63 served towns. Our approach combines fixed routes, microtransit options, and volunteer driver networks to create comprehensive coverage where traditional transit models might be impractical. This integrated system supports economic development and social connectivity in Vermont's rural regions.
Questions
How do I schedule a medical transportation ride?
Call (802) 748-8170 to schedule Medicaid transportation services for non-emergency medical appointments with qualifying providers.
What areas do you serve?
We provide transportation services throughout Vermont's Northeast Kingdom and Lamoille County, covering 63 towns.
Are your services fare-free?
Yes, we offer fare-free transportation for Medicaid clients and certain community programs through grant funding.
How can I become a volunteer driver?
Visit our website or call (802) 748-8170 to learn about our Community Driver Program requirements and application process.
Do you have real-time service updates?
Yes, download the RCT Rides app for real-time service updates, route information, and ride scheduling.
What civil rights protections apply?
RCT complies with Title VI of the Civil Rights Act and Vermont public accommodation laws, prohibiting discrimination based on protected classes.
Reviews (4)
Bradley VanZile
Jan 20, 2022
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Had a very reliable driver to Dartmouth and back. Very handy! Would use the service again definitely!!!
Jasmine Clark
Jul 05, 2020
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Thank you so much I wouldnt be able to get to work and make a living if it wasnt for the rct bus I couldnt be more great full! Thank you so much !
Isaac Cyr
Oct 03, 2019
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I think RCT deserves 5 stars. As a caregiver, daily transportation can be a drain. I drop my guy off and then in a few hours I'd have to pick him up. RCT drivers are consistent enough for my needs and it saves me a lot of mental energy, and gas obviously. I lived in a more rural area where this was not available, when we moved here and started getting this service it was really a huge weight off my shoulders. Thanks so much to the drivers that help out every day.
Allen Sheldrake
Jan 28, 2018
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I'm sure RCT is very busy, it's very hard to schedule an appointment and know your going to make it on time,when you can't depend on RCT to either pick you up on time or at all. Yet, if the driver has to wait for you for any length of time, they will just leave. Us disabled people depend on RCT. Very disappointing
