Business Details
28 Years
experience
Emergency
services
Managed IT Services for Long Island Businesses
The Computer Pros of America has been Long Island's trusted managed service provider (MSP) for over 25 years, delivering proactive IT solutions that empower businesses to operate securely, efficiently, and competitively. Our team of certified professionals specializes in cybersecurity, cloud services, data backup, and disaster recovery, ensuring uninterrupted operations for clients across Nassau and Suffolk counties. We combine advanced technology with personalized support, offering 24/7 monitoring, Microsoft 365 administration, and strategic IT consulting tailored to small and mid-sized businesses.Our commitment to innovation and local service is reflected in partnerships with industry leaders like Microsoft, Dell, and WatchGuard, while maintaining a customer satisfaction rate of 99-100%. With a proven track record of resolving over 1,900 monthly user requests and servicing 850+ devices, we prioritize transparency, reliability, and measurable outcomes. Our mission remains simple: manage your IT infrastructure so you can focus on growing your business with confidence.
Services
Managed IT Services
Cybersecurity
Cloud Solutions
Data Backup
Disaster Recovery
Microsoft 365 Management
Remote Monitoring
Endpoint Protection
vCIO Consulting
Vendor Management
Details
- Year established: 1998
Highlights and features
- 25+ years of local IT expertise serving Long Island businesses
- 24/7 proactive network monitoring and emergency response
- Certified Microsoft professionals with industry-leading partnerships
- 99-100% customer satisfaction ratings across service categories
- Customizable IT solutions with transparent pricing models
Associations and certifications
- Microsoft Partner
What people say
Proactive monthly maintenance
Hi-quality support
24 hour helpdesk
Exceptional professionalism
Timely accurate support
Services
Managed IT Services
Our comprehensive managed IT services provide continuous network monitoring, automated updates, and proactive issue resolution for Long Island businesses. Certified technicians utilize remote monitoring tools to maintain system performance, implement security patches, and ensure compliance with industry standards. This service reduces downtime by addressing potential problems before they impact operations while offering scalable solutions for growing organizations.
Cybersecurity
Advanced cybersecurity solutions protect businesses from ransomware, phishing attacks, and data breaches through endpoint protection and threat detection systems. Our services include firewall management, intrusion prevention, and email security protocols that align with CISA best practices. Regular vulnerability assessments and employee training programs strengthen overall security posture for Long Island companies.
Cloud Solutions
Cloud migration and management services optimize business operations through secure Microsoft 365 administration and hybrid cloud environments. We handle licensing, security configurations, and ongoing maintenance while enabling seamless collaboration through integrated platforms like Teams and SharePoint. This approach enhances data accessibility while maintaining enterprise-grade protection.
Data Backup
Managed backup solutions ensure business continuity with automated daily backups and encrypted cloud storage options. Our BaaS (Backup as a Service) combines on-premises and cloud-based redundancy to protect critical data across multiple locations. Regular test restores verify recovery capabilities while meeting compliance requirements for regulated industries.
Disaster Recovery
Disaster Recovery as a Service (DRaaS) provides rapid system restoration following hardware failures, natural disasters, or cyber incidents. We implement failover systems and recovery plans that minimize business interruption while maintaining data integrity. This service integrates with backup solutions to create comprehensive protection strategies for Long Island organizations.
People
Michael Cotrone
President/CEO
Michael Cotrone leads The Computer Pros of America's strategic operations, overseeing financial policies, technology acquisitions, and vendor partnerships. With MCSE, MCP, and MCITP certifications, he directs all departments while maintaining focus on long-term system planning and organizational growth.
Questions
What does a Managed Service Provider (MSP) do?
We proactively monitor your network 24/7, manage updates and cybersecurity, and provide helpdesk support to keep your business connected, protected, and productive every day.
What IT services do you include?
Our services include remote monitoring, patch management, endpoint protection, backups, vCIO planning, cloud administration, and disaster recovery solutions.
Why use managed IT services instead of hiring in-house?
You gain an entire team of certified experts for less than one full-time employee with enterprise tools and personalized local support without internal IT overhead.
How do you keep business data safe?
We combine next-gen antivirus, encrypted cloud backups, endpoint protection, and disaster recovery planning to defend against ransomware, phishing, and data loss.
What areas do you serve?
We serve Long Island businesses across Suffolk and Nassau counties including Lindenhurst, West Islip, Babylon, Islip, Hauppauge, and surrounding communities.
What happens during after-hours emergencies?
Emergency support is available 24/7 for business clients with service level agreements, combining automated monitoring with dispatch options for critical issues.
Reviews (1)
Melissa DeMayo
Jan 31, 2020
Report
Mike and his team really know their stuff. Mike has provided IT support numerous times over the years and I'm very pleased with the level of customer service and technical expertise. Highly recommended.
