Business Details
50+ Years
experience
Your Trusted Insurance Partner in Potsdam, NY
At James T. Lahey, we have dedicated ourselves to serving the insurance needs of Potsdam, NY, and the surrounding North Country since 1947. As a family-owned and operated agency, we pride ourselves on offering personalized service through a team of licensed agents and experienced customer service representatives. Our commitment extends beyond policy saleswe guide clients through every step of their insurance journey, from selecting coverage to navigating claims. With over nine decades of local expertise, we partner with trusted carriers to provide tailored solutions for auto, home, renters, small business, and life insurance.Our focus remains on understanding individual needs, ensuring accurate policy updates, and delivering prompt, professional assistance whenever required. By maintaining strong relationships with multiple insurance providers, we empower clients to find the right fit for their unique circumstances while benefiting from competitive rates and comprehensive protection.
Services
Auto Insurance
Home Insurance
Renters Insurance
Small Business Insurance
Life Insurance
Motorcycle Insurance
Flood Insurance
Umbrella Insurance
Classic Car Insurance
Inland Marine Insurance
Details
- Year established: 1947
Highlights and features
- We have over 75 years of experience serving Potsdam and the North Country.
- Our team provides personalized insurance advice tailored to individual needs.
- We offer coverage through multiple trusted insurance carriers for competitive options.
- We handle policy updates directly to ensure accuracy and security.
- Our local expertise helps clients navigate insurance complexities with confidence.
What people say
Heard and understood
Personable customer service
Knowledgeable and friendly staff
Prompt and professional
Go above and beyond
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection for vehicles and drivers. Coverage includes accident damage, theft, liability, and uninsured motorist scenarios at competitive rates. Policies can be customized with additional options like roadside assistance and rental reimbursement to meet specific needs.
Home Insurance
We offer tailored home insurance solutions covering property damage from fire, theft, and natural disasters. Policies include liability protection and can be enhanced with flood, earthquake, or valuable item endorsements. Our agents help homeowners select appropriate coverage limits and deductibles.
Renters Insurance
Affordable renters insurance protects personal belongings and provides liability coverage for apartment dwellers. Policies cover losses from fire, theft, and water damage while offering additional living expense reimbursement if temporary relocation becomes necessary due to covered events.
Small Business Insurance
Customized business insurance protects against property damage, liability claims, and operational disruptions. Policies can include equipment breakdown coverage, business interruption insurance, and professional liability protection tailored to specific industry needs and risk profiles.
Life Insurance
We provide term and permanent life insurance solutions to protect families and businesses. Policies ensure financial security for dependents, cover final expenses, and can serve as estate planning tools. Our agents help clients evaluate appropriate coverage amounts and policy structures.
People
Mark Goodnow
Owner, Agent
Mark Goodnow leads our agency with decades of insurance expertise. He specializes in helping clients understand complex coverage options and find policies that match their unique needs while maintaining our commitment to personalized service.
Lisa Curry
Agent
Lisa Curry brings extensive knowledge of property and casualty insurance to our team. She focuses on explaining coverage details clearly and assisting clients with policy selections that provide optimal protection for their homes and vehicles.
Michelle Hayes
Agent
Michelle Hayes specializes in commercial insurance solutions. With deep understanding of business risks, she helps entrepreneurs and small business owners protect their operations through customized coverage plans and risk management strategies.
Questions
What types of insurance do you offer?
We provide auto, home, renters, small business, life, motorcycle, flood, umbrella, and specialty insurance for classic vehicles and inland marine coverage.
How do you help clients find the best coverage?
Our licensed agents assess individual needs, explain coverage options, and compare policies from multiple carriers to find the most suitable protection at competitive rates.
Can I update my policy over the phone?
Yes, we handle all policy updates via phone to ensure accuracy and security, providing immediate confirmation of any changes made to your coverage.
Do you offer payment plan options?
Payment options vary by carrier—visit our bill pay portal or contact us directly to explore payment plans and premium payment methods available for your policy.
How do I file a claim?
Contact us directly at (315) 265-5640 or use your carrier's dedicated claims phone line. We'll guide you through the process and coordinate with the insurance company on your behalf.
What areas do you serve?
We primarily serve Potsdam, NY, and the surrounding North Country region, providing local expertise and personalized insurance solutions for residents and businesses.
Reviews (1)
Patricia Pat Mustakangas
Jan 02, 2021
Report
I have relied on the Lahey Agency for my car and homeowners/rental insurance since 1974. I've never had any reason to complain. Now I am selling my house and will recommend them to the new owner.
