Business Details
44 Years
experience
Your Trusted Partner for Transportation & Logistics Solutions
Founded in 1982, Rapid Response has evolved from a single-truck furniture delivery service into one of the Midwest's largest transportation companies. Our expertise spans full truckloads, LTL freight, home deliveries, and specialized furniture services, supported by a logistics division with access to thousands of carriers. We prioritize superior customer service by tailoring solutions to individual client needs, leveraging a combined 100+ years of industry experience among our management team. Our commitment to reliability is reflected in 24/7 shipment monitoring, newer equipment, and a proven track record serving Fortune 500 clients like Walmart and Whirlpool.With operations across all 48 states, we maintain on-time delivery through strategic driver-load matching and advanced fleet management technology. Our technicians provide white-glove delivery services and furniture repair, ensuring customer satisfaction through meticulous attention to detail. As an industry leader, we combine technical innovation with personalized service, maintaining transparency through real-time tracking and electronic reporting systems. This dedication to excellence has fueled our growth despite industry challenges, earning consistent commendations from satisfied clients.
Services
Tractor Trailers
Home Delivery
Furniture Service
Logistics Solutions
Nationwide Trucking
Details
- Year established: 1982
Highlights and features
- We offer 24/7 shipment monitoring for complete visibility
- Our fleet features newer equipment with air ride dry vans
- Experienced dispatchers ensure optimal load-driver matching
- Professional drivers maintain on-time delivery performance
- White-glove delivery service for premium customer satisfaction
What people say
On-time deliveries
Professional drivers
White-glove service
Reliable logistics
Excellent communication
Services
Tractor Trailers
Our tractor-trailer fleet provides full truckload transportation across all 48 states. Equipped with 53' air ride dry vans, we ensure secure freight delivery with lift gate service available. Real-time monitoring tracks shipments from pickup to destination, maintaining cargo integrity through advanced fleet management systems.
Home Delivery
We execute over 1,400 daily residential deliveries for major retailers. Our white-glove service includes furniture placement, packaging removal, and customer verification. Trained personnel handle appliances and delicate items with care, ensuring 100% satisfaction through seven-day-a-week operations.
Furniture Service
Specialized technicians provide furniture repair, maintenance, and installation services for leading distributors. With 15+ years of Northeast operations, we offer 2-hour service windows, digital reporting, and parts tracking. Our team handles delivery preparation, damage resolution, and customer coordination with professional execution.
Logistics Solutions
Our logistics division manages full truckloads and LTL freight with 24/7 monitoring. Experienced dispatchers optimize routes using real-time data, coordinating with 100+ drivers. We provide cross-docking, inventory control, and customized reporting through secure facilities in strategic locations.
Nationwide Trucking
Covering all 48 states, our trucking services handle drop trailers and live loads. With dedicated teams in 20+ locations, we maintain equipment through on-site maintenance shops. Our operations ensure on-time performance for major corporations through optimized routing and experienced driver assignments.
Questions
What transportation services do you offer?
We provide full truckload, LTL freight, home delivery, and furniture repair services nationwide using modern equipment and real-time tracking systems.
Which areas do you serve?
Our services cover all 48 contiguous United States with strategic locations in major cities including St. Louis, Nashville, and Indianapolis.
How can I track my shipment?
We offer 24/7 shipment monitoring through our fleet management system, providing real-time updates from pickup to delivery.
Do you handle furniture deliveries?
Yes, we specialize in furniture delivery and repair services for major retailers, with white-glove handling and professional technicians.
Are you hiring truck drivers?
Yes, we have truck driving positions available in multiple locations with competitive pay and benefits for qualified drivers.
Reviews (6)
Marvin Miller
Jan 13, 2022
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Worked here for 2 years as company driver got all the miles i wanted and was home every weekend except for 3 in 2 years never had and company work so hard with me to achieve my goals i have now switched over to the owner operator side my truck is still leased to them and will be until I retire wouldn't drive for anyone else
Charles Schnell
Jan 02, 2022
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You driver over here in Denver co in truck 2210 needs to be a little nicely to other drivers he was rude to me here at swine Coca Cola and he needs to learn to back into a parking space he was blocking there trucks in and me to I asked him to move and he got upset said that he was trying to get his load picked up since yesterday I understand that things happened I been driving for over 20 years but I am still nice to my fellow drivers and try not to block them in
Warren Armour
Jan 02, 2022
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Rapid Response of Wentzville, MO delivered furniture as a third party for Value City Furniture. The delivery drivers 1st delivered a damaged Sleeper and denied they did the damage. Thankfully VCF replaced. Then the drivers delivered another couch which they did not handle with care. Furniture fell over on one occasion, thankfully it was wrapped. Then when setting up, they made multiple scratches on my hardwood. They rushed out leaving my front door wide open without saying a word. The regional manager Fred came out to take pictures but was already not taking accountability. I never got a response
Billy Bullard
Dec 28, 2021
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Doesn't pay enough dispatch is horrible safety director is the only pleasant thing about the whole company
SoStLouis
Nov 12, 2021
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Critical:Professionalism,Value
They will lie on your Daq report. They knew my Sister died, they knew my nephew committed suicide behind my sisters death. Yet they still went on my Daq and put left vehicle in unauthorized location. Even though thats where they told me to park it. This company is full of liars.
They will lie on your Daq report. They knew my Sister died, they knew my nephew committed suicide behind my sisters death. Yet they still went on my Daq and put left vehicle in unauthorized location. Even though thats where they told me to park it. This company is full of liars.
Harry Hundal
Dec 12, 2020
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Dec 8/20 14:40 pm after fuel up he parked there for 30-40 mins. I kept waiting thought he was inside gas station might be buying something. Loves i44 exit 4 mo is very tight so after fed up I finally try to take risk to backup( not enough space to back coz very smaal pump) he than moved. What kind of professionalism is this. I request you please talk to your driver if he keep repeating this behaviour he can get in some trouble in future. Thank you
