Business Details
19 Years
experience
Emergency
services
Your Trusted Computer Repair Partner in Kansas City
At Ken Computers Pro, we have dedicated ourselves to providing exceptional computer repair and IT support services since 2007. Our team of certified technicians approaches every repair with a commitment to addressing root causes rather than temporary fixes, ensuring long-term solutions for both residential and commercial clients. With over 12 years of specialized experience in computer and laptop repairs, we maintain a 99.8% success rate through rigorous diagnostic processes and quality workmanship.We prioritize transparent communication, offering free diagnostics and flat-rate labor fees for residential customers. Our 3-month warranty on parts and labor reflects our confidence in delivering reliable service that protects client data integrity. As a locally owned business, we emphasize personalized attention, treating every client as a VIP while maintaining industry-leading standards in cybersecurity and data protection.
Services
Computer Repair
Virus Removal
Data Recovery
IT Support
Website Design
Password Recovery
Hardware Repair
Server Monitoring
Mobile App Development
Cybersecurity Solutions
Details
- Year established: 2007
Highlights and features
- 12 years of exclusive focus on computer repair and IT support
- 99.8% success rate with data-safe repair methodologies
- Free diagnostics and transparent flat-rate pricing
- 3-month warranty covering parts and labor
- Personalized service treating every client as a VIP
What people say
99.8% success rate
Data protection practices
Transparent communication
Efficient service
Fair treatment
Services
Computer Repair
We specialize in comprehensive computer and laptop repairs for residential and business clients. Our technicians diagnose and fix boot-up issues, hardware failures, and operating system problems while preserving data integrity. With a 99.8% success rate, we offer free diagnostics and flat-rate labor fees for residential customers, backed by a 3-month warranty on all repairs.
Virus Removal
Our proprietary virus removal process eliminates malware, Trojans, and rootkits without data loss. Technicians perform thorough system scans, isolate threats, and implement security recommendations to prevent future infections. This service includes one year of virus protection with free removal if reinfection occurs, ensuring ongoing system security for Kansas City clients.
Data Recovery
We recover lost data from hard drives, SSDs, and digital media with specialized tools and cleanroom facilities. Our technicians handle RAID arrays, NAS systems, and damaged storage devices while maintaining strict data confidentiality. Clients must provide storage media for recovered files, with a high success rate for both physical and logical data loss scenarios.
IT Support
Our business IT services include hourly support and monthly contracts for network maintenance, server monitoring, and cybersecurity. We offer remote access solutions, secure backups, and disaster recovery planning for companies needing reliable technology management. Contracts cover up to 10 PCs with unlimited support requests and proactive system maintenance.
Website Design
We create responsive, SEO-optimized websites that improve search rankings and convert visitors to customers. Our packages include domain registration, secure hosting, and email services with A+ security ratings. Professional designers implement modern layouts and content strategies tailored to business goals, with optional mobile app integration for enhanced digital presence.
People
Keiler Nunez Cuevas
CEO and Computer Specialist
Keiler Nunez Cuevas founded Ken Computers Pro in 2007 with a focus on honest, reliable computer repair services. As Quality Control Officer, he ensures technical excellence while maintaining personal client relationships. His leadership emphasizes long-term solutions over quick fixes, building trust through transparent communication and technical expertise.
Questions
What computer repair services do you offer?
We repair all computer and laptop issues including virus removal, hardware failures, data recovery, password resets, and operating system problems. Our services cover both residential and business clients with a 99.8% success rate.
Do you offer warranties on repairs?
Yes, all repairs come with a 3-month warranty covering both parts and labor. We guarantee our work and won't charge you unless we successfully fix your computer.
What are your business hours?
We're open Monday-Friday 9:00am-1:00pm and Saturday-Sunday 10:00am-8:00pm. Emergency services are available with 24-hour turnaround for critical repairs.
How much do your services cost?
Residential repairs have a $100 flat labor fee. Business IT support is $125/hour or $100/month with contract. Specific services like virus removal and data recovery start at $100 each.
Do you provide business IT support?
Yes, we offer hourly business IT services and monthly contracts including server monitoring, cybersecurity, and network maintenance. Contracts cover up to 10 PCs with unlimited support requests and proactive system management.
Reviews (4)
L. Wkey
Jan 04, 2022
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Fast, reliable, fair and honest! Everything you could want for your computer repair needs, highly recommend!
Hillary Albert
May 19, 2021
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Super flexible, nice, and he fixed my computer! He will work with your schedule and doesnt take advantage. Will be going to him again for sure!
Tan
Dec 05, 2020
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Positive:Professionalism
The best in KC hands down! Very professional. He fixed my computer and saved all of my files that I was very scared of losing in no time. Thank god I went to Ken.
The best in KC hands down! Very professional. He fixed my computer and saved all of my files that I was very scared of losing in no time. Thank god I went to Ken.
Maidel Villalobos
Dec 28, 2019
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This guy fixed my iPhone , have issue with microphone and charge port, he put a new one and right now my phone is ready and perfect, thank you I RECOMMEND
