Business Details
50+ Years
experience
Your Trusted Logistics Partner in Chicago, IL
Import Logistics has been refining its expertise in cross-border supply chain management since 1971. As a full-service logistics provider, we specialize in freight forwarding, customhouse brokerage, warehousing, and distribution services tailored to global businesses. Our strategic location near Chicago, the nation's transportation hub, enables efficient import and distribution operations. We act as a Lead Logistics Provider (4PL), integrating supply chain partners to maximize efficiency while offering a virtual US entity for seamless order fulfillment and financial management.With 200,000 square feet of Class A warehouse space and hazmat certification, we provide specialized storage solutions including chemical zones and bonded facilities. Our team combines over 45 years of industry experience with advanced technology to deliver customized logistics programs that simplify supply chain complexity while maintaining client control over business operations.
Services
Freight Forwarding
Customhouse Brokerage
Warehousing
Distribution
Logistics Management
Details
- Year established: 1971
Highlights and features
- Over 45 years of specialized logistics experience since 1971
- 200,000 sq ft hazmat-certified warehouse facility
- Virtual company model maintains client business control
- Strategic Chicago location optimizes US market access
- Integrated 4PL solutions maximize supply chain efficiency
What people say
Great customer service
Highly recommend
Professional approach
Competitive pricing
Excellent warehousing services
Services
Freight Forwarding
We provide global transportation solutions including FTL/LTL, air freight, and ocean shipping. Our 4PL model integrates supply chain partners for optimized efficiency. With Chicago's strategic location, we ensure timely deliveries through our network of carriers and couriers.
Customhouse Brokerage
Our licensed brokers handle all import compliance requirements including ISF filings, duty calculations, and government agency interfaces. We maintain continuous CBP bonds and offer tariff consultancy to simplify cross-border trade operations.
Warehousing
Our 200,000 sq ft Class A facility features segregated chemical storage, ESFR sprinklers, and hazmat certification. We offer bonded storage (Firms Code: K690), inventory management, and value-added services like kitting and reverse logistics operations.
Distribution
We provide final-mile delivery solutions for full truckload, LTL, and parcel shipments. Our distribution network includes freight quoting, carrier routing, and proof-of-delivery tracking systems for reliable order fulfillment.
People
Colin Hann
Founder / President
Colin Hann established Import Logistics in 1971 and has led its growth into a comprehensive logistics solutions provider. His vision created the company's unique 4PL business model.
Gillian Hann
Executive Business Director
Gillian Hann oversees business operations and strategic development. With decades of logistics industry experience, she ensures the company maintains its commitment to service excellence.
Cheryl Chandler
Chief Financial Officer
Cheryl Chandler manages financial operations and accounting systems. She brings extensive experience in logistics finance and cost optimization strategies.
Hayley Wargo
Human Resources Director
Hayley Wargo leads HR operations, focusing on talent development and organizational culture. She ensures the company maintains its professional team through strategic recruitment and training programs.
Mary Arnobit
Global Logistics Manager
Mary Arnobit directs logistics operations and client service delivery. With specialized expertise in international shipping regulations, she manages complex supply chain implementations for major clients.
Questions
What logistics services do you offer?
We provide freight forwarding, customhouse brokerage, warehousing, and distribution services. Our 4PL model integrates supply chain partners for comprehensive logistics solutions.
How long have you been in business?
Import Logistics has specialized in cross-border logistics since 1971, providing over 50 years of industry expertise in supply chain management.
What areas do you serve?
We operate globally with strategic advantages in North America. Our Chicago location provides optimal access to US markets through major transportation networks.
Do you handle hazardous materials?
Yes, our facility is hazmat certified with dedicated chemical storage zones and experienced personnel for dangerous cargo transportation.
What makes you different from competitors?
Our unique 4PL model creates virtual US entities while maintaining client control. We combine strategic location advantages with customized logistics programs and 50+ years of expertise.
What warehouse capabilities do you have?
We operate 200,000 sq ft of Class A space with ESFR sprinklers, bonded storage (K690), and value-added services including kitting, inspection, and reverse logistics.
Reviews (4)
David Bush
Oct 26, 2021
Report
We are an Australian company and we were trying to navigate the complexities of shipping our product to the US and then selling it via a 3PL warehouse. I was finding it challenging finding a 3PL warehouse in the US who seemed to understand our requirements. I am very glad we were introduced to Import Logistics. They have been extremely helpful and their service has been terrific. Thanks IL team.
Dispatch Corp
Feb 26, 2021
Report
Great company to work with, renting an office from them, they make it very easy. Awesome staff, eager to help.
Zac Attack
Nov 23, 2020
Report
Ridiculously run place. Customer service a joke. Claim to have transparency but failed to mention the high cost of storage after 7 days. Brought this to her attention but received stuttering and lies and no callbacks. Jill and mary will smile to your face and lie while looking you in the eye. Sensed agitation when I brought their faults to their attention. Instead of owning up, got excuse after excuse iNstead. Never again. If you read these reviews and still allow this place to have your business, as I did, then you will get what you got coming to you.
Jeremy Haroldson
Aug 16, 2020
Report
A bottom of the barrel organization. The Logistics and CFS operations are a joke. The warehouse workers are a bunch of criminals and the employees look unkempt and unhappy. Much better options available.