Business Details
50+ Years
experience
Emergency
services
Expert Property Management Services in Upland, CA
Hawes Real Estate Property Management has been a trusted leader in residential property management since 1957, serving the Inland Empire with unwavering dedication. Our mission centers on delivering top-tier property management solutions through a customer service-driven approach, combining competitive rates with comprehensive expertise. With decades of local market knowledge, our team of experienced property managers, maintenance specialists, and administrative professionals provides one-stop solutions tailored to property owners' unique needs. We prioritize tenant screening rigorously to minimize evictions and ensure quality occupancy, supported by 24/7 emergency maintenance services and a robust vendor network.Our proprietary online owner portal offers real-time access to financial statements, tenant history, and property reports, while regular inspections and preventative maintenance programs safeguard property value. Backed by over 65 years of operational history and client testimonials highlighting exceptional service reliability, we maintain transparent communication channels to address owner and tenant concerns promptly. Our commitment to excellence extends to strategic rent optimization based on market analysis and a proven track record of tenant retention through responsive property care.
Services
Tenant Screening
Rent Monitoring
Maintenance Coordination
Online Reporting
Property Inspections
Emergency Repairs
Tenant Communication
Advertising Services
Preventative Maintenance
Market Analysis
Details
- Year established: 1957
Highlights and features
- We offer 24/7 emergency maintenance response for property emergencies
- Our tenant screening process includes credit, criminal, and rental history checks
- We provide real-time property insights through our online owner portal
- Our team has 65+ years of combined property management experience in the Inland Empire
- We guarantee timely rent collection with online payment options
What people say
Outstanding tenant selection
Prompt communication
Highly professional
Excellent service
No unexpected expenses
Services
Tenant Screening
Our comprehensive tenant screening process includes credit analysis, criminal background checks, and rental history verification. We conduct multiple applicant evaluations to ensure qualified tenants while maintaining a low eviction rate. This rigorous approach helps property owners secure reliable occupants who typically stay 3+ years.
Maintenance Coordination
We handle all property maintenance needs through our in-house team and trusted vendor network. Emergency repairs are available 24/7, with preventative maintenance programs to preserve property value. Our staff ensures timely resolution of tenant-reported issues while keeping owners informed throughout the process.
Online Reporting
Our secure online portal provides real-time access to property financials, tenant payment records, and work order history. Owners can monitor account balances, review inspection reports with photographic documentation, and track property performance metrics from any internet-connected device.
Rent Optimization
We analyze local market conditions and economic factors to recommend annual rent adjustments. This data-driven approach maximizes property income while maintaining competitive pricing. Historical records show consistent rent increases aligned with market trends over multiple economic cycles.
Property Inspections
Regular property inspections document maintenance needs and tenant compliance with lease terms. Our certified inspectors create detailed reports with photographic evidence, immediately notifying owners of any issues requiring attention. This proactive approach prevents minor problems from becoming costly repairs.
Questions
What property management services do you offer?
We provide full-service management including tenant screening, rent collection, maintenance coordination, property inspections, and digital reporting tools.
How do you screen potential tenants?
Our process includes credit checks, criminal background reports, rental history verification, and income validation to ensure qualified occupants.
Do you handle emergency maintenance requests?
Yes, we offer 24/7 emergency repair services with immediate response for critical property issues.
Can I access property information online?
Our secure owner portal provides real-time access to financial statements, tenant payment history, and property reports.
Which areas do you serve?
We manage properties throughout the Inland Empire, including Upland, Chino, Claremont, Ontario, and surrounding communities.
How do you determine rental pricing?
We analyze current market conditions and economic factors annually to recommend optimal rent adjustments for property owners.
Reviews (3)
Maria Silva
Apr 13, 2021
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Positive:Professionalism,Quality,Responsiveness
Very happy with their services. Hawes managed a rental house for us in Alta Loma for many years. We have sold the house but would recommend their services.
Very happy with their services. Hawes managed a rental house for us in Alta Loma for many years. We have sold the house but would recommend their services.
Latoya Anderson
Jan 06, 2021
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I wish I could give this company a negative rating. While I understand a management company has a responsibility to the owner, it is also important to take care of tenants that take care of your home, pay on-time, and do not cause disturbance. Moved to a new area and upon move in their was a gas leak. The gas company repaired but no remorse was received or a concern for my families safety. If they were properly inspecting the units this would not have occurred. Then the home smelled of mold. When the maintenance man was called out he stated his background which was not professional. I took photos
Jeff Koehler
Aug 18, 2019
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Good management company, I leased a house from them for a couple years. Good customer service, they were always on top of maintenance issues.
