Business Details
41 Years
experience
Emergency
services
Your Trusted IT Partner in St. Louis
The Miller Group has been a trusted IT partner since 1985, delivering comprehensive technology solutions to small and mid-sized businesses across the Midwest. With over 300 clients and 3,000+ managed devices, our team of experts averages 15+ years of industry experience, ensuring tailored, proactive IT management. We prioritize cybersecurity, cloud innovation, and business continuity, backed by strategic partnerships with Microsoft, Datto, and Dell.Our core values of integrity, accountability, and collaboration drive every client relationship, emphasizing simplicity and empowerment through technology. Recognized as a top 501 Managed Service Provider globally, we combine decades of expertise with personalized service to optimize business efficiency and data security.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Migration
Business IT Consulting
VoIP Phone Systems
Website Development
Data Backup
Network Management
Project Management
Disaster Recovery
Details
- Year established: 1985
Highlights and features
- 40 years of experience in IT services since 1985
- Proven track record with 300+ businesses and 3,000+ managed devices
- Cybersecurity expertise with proactive threat protection measures
- Strategic partnerships with Microsoft, Datto, and Dell Technologies
- Dedicated team averaging 15+ years of industry experience
Associations and certifications
- MSP 501
- CRN MSP 500
What people say
Prompt and effective
Knowledgeable and patient
Resolved issue quickly
Excellent communication
Professional and persistent
Services
Managed IT Services
Our comprehensive IT management proactively monitors, maintains, and optimizes your technology infrastructure. We implement industry best practices for system updates, security protocols, and performance enhancements. Our 24/7 monitoring ensures rapid response to potential issues before they impact operations, while regular reporting keeps you informed about your technology environment's health and performance metrics.
Cybersecurity Solutions
We implement multi-layered security strategies including network firewalls, endpoint protection, and email security systems. Our team conducts regular security assessments and dark web scans to identify vulnerabilities. Employee training programs address phishing awareness and password security, while our business continuity plans ensure rapid data recovery in case of breaches or system failures through hybrid cloud backups.
Cloud Migration
We assess existing infrastructure and develop customized cloud migration strategies tailored to business needs. Our implementation includes secure data transfer, hybrid cloud configurations, and ongoing management of cloud environments. We specialize in Microsoft 365 migrations, ensuring seamless transitions with minimal downtime while optimizing cloud storage efficiency and access controls for remote work capabilities.
Business IT Consulting
Our consultants provide strategic guidance for technology investments aligned with business goals. We conduct comprehensive IT audits to identify improvement areas and develop long-term technology roadmaps. Services include budget planning, vendor management, and implementation of best practices for system optimization and future scalability across network infrastructure and software ecosystems.
VoIP Phone Systems
We deploy scalable cloud-based phone solutions with features like auto attendants, call recording, and mobile integration. Our systems eliminate upfront hardware costs through virtual phone infrastructure while ensuring call quality through network optimization. Implementation includes seamless integration with existing business applications and centralized management tools for easy administration.
People
Brandon Miller
President
Brandon Miller leads The Miller Group's strategic initiatives with over 20 years of IT leadership experience. Focused on innovation and client success, he ensures technology solutions align with business objectives while maintaining the company's founding values of integrity and service excellence.
Chad Miller
Vice President
Chad Miller oversees operations and service delivery at The Miller Group. With extensive technical expertise and management experience, he maintains the company's commitment to quality service while driving continuous improvement in IT management processes and client support systems.
David Miller
Director of Operations
David Miller manages day-to-day operations at The Miller Group, ensuring efficient service delivery across all client engagements. His leadership focuses on maintaining technical excellence while optimizing internal processes to support the company's growth and client satisfaction goals.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT services including managed IT support, cybersecurity, cloud solutions, VoIP phone systems, and business technology consulting tailored to small business needs.
How do you handle emergency IT support requests?
We offer after-hours support engineers for urgent issues with response times prioritized based on business impact severity through our ticketing system.
What industries do you specialize in?
We serve diverse industries including manufacturing, construction, healthcare, legal, financial services, nonprofits, and education with customized technology solutions.
How do you ensure data security?
We implement multi-layered security including network firewalls, endpoint protection, regular security assessments, employee training, and business continuity plans with hybrid cloud backups.
What sets you apart from other IT providers?
With 40 years of experience and 15+ year average technician tenure, we combine deep expertise with personalized service and strategic partnerships for comprehensive technology solutions.
Reviews (4)
Rightway Consulting
Jul 15, 2018
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If you are a fan of mediocre network support, "google search" technicians and being helped based off how much total $$ you spend throughout the year, then I recommend working with The Miller Group. The staff are rude and they over charge on all services, while consistently delivering sub-par service. They have recently turned over over half their employees due to the successful Miller namesake passed away and the "new direction" for the company is to overcharge and under-deliver. It used to be a good company, stay far, far away now.
Shannon Moenkhaus
Jul 12, 2018
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I have had the same technical issue for 30 days that remains unsolved. I have called, filed four help tickets, emailed with technicians, and even emailed the billing department, yet no one responds.
5/23/18 - issues still not resolved
5/23/18 - issues still not resolved
David Shaw
Jan 23, 2018
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I have been a client with The Miller Group for 10+ years and could not be happier with their fast, professional and advice. These are my 'go to' guys when I have a IT question. The best part of their advice is that they never try to sell you more than you need. They are honest, trustworthy, and 100% dependable!
DeeDee Nowak
Jan 02, 2018
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The Miller Group has helped me with any issue from office servers to IPads. They have always been courteous, willing and provide assistance whenever I need it. Thank you, TMG!
