Dry Star Restoration & Construction Restoration & Construction Restoration

Business Details

14 Years

experience

Emergency

services

Trusted Arizona Restoration Services for Water, Fire & Mold Damage

Since 2012, Dry Star Restoration & Construction Restoration & Construction has been Arizona's trusted leader in comprehensive property restoration. Our team of IICRC-certified professionals brings over a decade of specialized expertise in water damage restoration, fire and smoke remediation, mold removal, and asbestos abatement. We operate with a commitment to 24/7 emergency response within 90 minutes, utilizing cutting-edge equipment and techniques to return properties to pre-loss condition. Our direct insurance billing process simplifies claims for clients, while our Angie's List Super Service Award recognition underscores our dedication to customer satisfaction.

Every project follows a proven four-phase restoration process that prioritizes safety, efficiency, and long-term property protection. With local knowledge of Arizona's unique climate challenges, we combine national standards with personalized service to address both residential and commercial needs across Phoenix and surrounding communities.

Services

Water Restoration Fire Restoration Mold Remediation Asbestos Abatement Storm Repair Sewage Cleanup Flooring Services Remodeling Biohazard Cleaning Structural Repairs

Details

Year established: 2012

Highlights and features

Over a decade of Arizona-specific restoration expertise since 2012
IICRC-certified technicians with advanced training in damage remediation
24/7 emergency response within 90 minutes across Arizona
Direct insurance billing simplifies claims process for clients
Proven four-phase restoration process with ongoing monitoring

Associations and certifications

IICRC
Angie's List Super Service Award

What people say

24/7 availability Prompt response Professional team Thorough cleanup Insurance expertise

Website

Update Listing

Services

Water Restoration

Our water damage specialists respond within 90 minutes to mitigate damage using industrial pumps and thermal imaging. We implement complete drying protocols with air movers and dehumidifiers to prevent mold growth. Technicians follow EPA guidelines for category 3 water contamination, including sewage cleanup and antimicrobial treatments.

Fire Restoration

We handle complete fire damage recovery from structural assessment to final reconstruction. Our process includes soot removal, odor neutralization with ozone generators, and content cleaning in accordance with NFPA standards. We coordinate with insurance adjusters for seamless claim processing.

Mold Remediation

Certified technicians perform mold inspections using moisture meters and air sampling. We establish containment zones with negative air pressure, remove contaminated materials, and apply antimicrobial solutions. Post-remediation testing confirms successful spore elimination.

Asbestos Abatement

Our licensed professionals conduct asbestos surveys following OSHA protocols. We establish decontamination chambers, use HEPA-filtered equipment, and dispose of ACMs at approved facilities. Post-abatement air quality testing ensures regulatory compliance and occupant safety.

Storm Repair

We specialize in Arizona monsoon damage restoration, including roof repairs, structural drying, and debris removal. Our team works with building inspectors to address code violations and implements preventive measures against future storm damage.

People

John Smith

President

With 15+ years in restoration management, John oversees operations and quality control. He holds multiple IICRC certifications and leads Dry Star Restoration & Construction Restoration & Construction's strategic growth while maintaining hands-on involvement in complex restoration projects.

Maria Garcia

Director of Operations

Maria manages technician training and service delivery across Arizona. Her background in environmental health and safety ensures compliance with EPA and OSHA standards for all remediation projects.

Questions

What immediate actions should I take after water damage occurs?

Turn off electricity, contact your insurance company, and call Dry Star Restoration & Construction Restoration & Construction immediately for professional water extraction and mold prevention services.

How long does fire damage restoration typically take?

Minor cases take 1-2 weeks, while extensive damage may require several months, depending on structural repairs and content cleaning requirements.

Can mold be completely removed from my property?

Professional remediation significantly reduces mold levels to safe standards through containment, HEPA filtration, and antimicrobial treatments.

What areas does Dry Star Restoration & Construction Restoration & Construction serve?

We provide restoration services across Arizona including Phoenix, Tucson, Mesa, Chandler, Scottsdale, Tempe, and surrounding communities.

Is asbestos removal always necessary?

Asbestos must be removed before renovations or demolition. Our certified technicians perform safe abatement when materials are damaged or disturbed.

Do you work directly with insurance companies?

Yes, we offer direct insurance billing and documentation assistance to streamline claims processing for water, fire, and mold damage claims.

Reviews (7)

Write a Review

Summer Nelson

Nov 27, 2021 Report

Robert at dry Star always makes sure our family is well taken care of. The first time we used them, our kitchen sink had leaked and caused water damage through our cabinetry etc and everything had to be ripped out and replaced. It ended up being a much bigger job than we expected, but we got to add the changes to the kitchen we wanted in the process and its was a smooth process over all. The second time, we found mold in one of our bathroom cabinets from an outside source. They came quickly and removed the mold and quoted repair. They are honest and reliable and make sure youre well taken

Terry O.

Nov 02, 2021 Report

It started off with having a new sink put in and the person from Lowe's recommended DryStar. DryStar came immediately and explain how they would dry my kitchen under the sink out and then give me a whole new kitchen without having to pay a cent. He was one smooth talker. Called my insurance and explain what DryStar was going to do for me. My insurance lady said that she would prefer to work with her people. So from then on my kitchen was tore up couldn't use it they put in a plastic sink in there for me. And then I waited for it to dry. Then they came out tour of the kitchen put it all

Slicker Speed

Oct 07, 2021 Report

DryStar did an amazing job on my home and Noah took his time and went the extra mile to thoroughly explain the process of all the work that needed to be done. He was very patient with explaining things to me over the phone and in person. He got things done in a very clean & quick matter. And made sure to keep updating me on all the process which I really appreciated. Would definitely recommend this company!

Tammy Hobbes

Oct 04, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Noah Box arrived on time for an emergency. Did a great job and was very professional!
Services:Water damage cleanup,Mould inspection

Jeanene L.

Sep 20, 2021 Report

The worst! Stay away at all costs. Initially they were responsive and kept appointments and once they got payment, stopped responding, didn't finish work, 12 weeks later and my floor is still pulled up and baseboards are still missing. They won't call me back, won't send the emails I've requested with the scope of work. Abbi is nice until you question their process and portray an unhappy customer, then she's rude and unprofessional. I'm not sure what background Martin comes from but he can't manage a project. Just stay away folks! Save yourself the burden

David Gray

Jul 17, 2021 Report

Quick to respond to a leak and tear apart the home as well as sending duplicate invoices throughout the week to get paid. NOT responsive in the least as far as repairing my home. Also willing to drop $1,500 off the bill just for a "good" review...that's concerning! They attempted to convince me that my home needed to be completely re-tiled under the pretense they wouldn't be able to find a tile match. After OVER A MONTH of hearing NOTHING AT ALL, had to call them and provide them with the tile info that was readily available after a 5 minute Google search by my girlfriend! They never attempted

Shandy O.

Jun 23, 2021 Report

Positive:Professionalism,Punctuality,Responsiveness
We had a devastating flood and DryStar came recommended. They were available and friendly at 1am, always on time and very professional. They only did the work that was needed and handled all the communications with my insurance. I wouldn't hesitate to use them again or recommend to family and friends. Thank you to DryStar!
Services:Water damage cleanup,Mould inspection,Sewage cleanup