Business Details
21 Years
experience
Emergency
services
Trusted Assisted Living and Memory Care in West Bend, WI
Founded in 2005 by Susan and David Polster, Ivy Manor Of West Bend has established itself as a family-owned provider of assisted living and memory care services. Our mission centers on creating a warm, home-like environment where seniors receive personalized support for their physical, medical, and social needs. With three state-of-the-art facilities in West Bend, Wisconsin, we specialize in serving elderly individuals, those with physical disabilities, and residents requiring dementia or Alzheimer's care. Our dedicated 24-hour staff prioritizes independence while offering comprehensive assistance through tailored care plans.Residents engage in diverse activities including exercise classes, musical events, and social gatherings while maintaining privacy for personal preferences. As a non-corporate entity, we emphasize community connection and quality of life in a small-town setting. Our strategic location near Riverside Park provides convenient access to healthcare services, shopping, and dining while offering serene riverfront patios for relaxation. Through two decades of service, we've maintained a commitment to evolving with residents' needs while preserving our founding values of compassion and safety.
Services
Assisted Living
Memory Care
Respite Care
Dementia Support
24/7 Personal Care
Social Activities
Nutritional Services
Wellness Programs
Details
- Year established: 2005
Highlights and features
- Family-owned operation with personalized attention since 2005
- 24-hour staff trained in specialized memory care techniques
- Three integrated facilities offering progressive care options
- Daily wellness activities tailored to individual preferences
- Secure environments designed for residents with cognitive impairments
What people say
Home-like setting
24/7 dedicated staff
Daily activities available
Riverfront location
Specialized memory care
Services
Assisted Living
Our assisted living program supports seniors aged 55+ with daily living activities in a residential setting. Residents receive personalized care plans addressing physical, medical, and social needs while maintaining independence. The service includes medication management, mobility assistance, and wellness monitoring through trained 24-hour staff.
Memory Care
Specialized memory care units provide secure environments for residents with Alzheimer's and dementia. Our trained staff implements tailored programs to address cognitive challenges while maintaining dignity. Services include structured daily routines, sensory stimulation activities, and family support resources within dedicated facilities designed for safety and comfort.
Respite Care
Respite care offers short-term housing solutions for seniors needing temporary support. This service provides caregivers relief while ensuring residents receive professional care in a familiar environment. Includes access to all facility amenities and personalized assistance plans during the stay.
Questions
What assisted living services do you offer?
We provide personalized assistance with daily living activities, medication management, wellness programs, and social engagement opportunities in a home-like environment.
Do you specialize in dementia care?
Yes, our dedicated memory care unit offers specialized programs for Alzheimer's and dementia patients with trained staff in secure, supportive environments.
Are meals included in the residency?
Yes, we provide three nutritionally balanced meals daily with dietary accommodations available through our customized meal planning services.
Can residents bring personal belongings?
Residents are encouraged to personalize their living spaces with familiar furniture and cherished possessions to create a comfortable home environment.
How do you handle medical emergencies?
Our 24/7 on-site staff maintains emergency response protocols and coordinates immediate care with local healthcare providers for urgent medical situations.
What recreational activities are available?
We offer daily exercise classes, musical performances, social events, and outdoor riverfront activities tailored to residents' interests and abilities.
Reviews (6)
N. Davis
Feb 03, 2021
Report
Great place to work, Great management and great Residents never had a problem and staff was always there for me when in need. Hated to leave this place but too many obstacles in my life made it hard to keep my job
Paul Ustruck
Oct 28, 2018
Report
I love Ivy Manor's staff. Very
Nice people willing to bend over backwards. Vicky does agrear job cleaning up ivy Manor's. Food is wonderful and the nursing competent. ImI deeply satisfied.
Nice people willing to bend over backwards. Vicky does agrear job cleaning up ivy Manor's. Food is wonderful and the nursing competent. ImI deeply satisfied.
Lisa Marie
Jun 30, 2018
Report
This is a beautiful place to bring your loved ones staff is very caring and take top priority caring for your loved ones I recommend this facility for your loved ones
Aiea Slippers
Jan 01, 2018
Report
My moms oxygen level dropped to 79 for two days (Should be 90). Staff would not call Dr. or hospital. Food is terrible. Staff VERY slow to respond (even to emergencies). Do NOT send your loved ones there!!! This Place is BAD!!!!
Black Panther
Sep 20, 2017
Report
Do not work here or send your loved ones here. They steal from them and don't care, management doesn't care either.
Ken Werner
Aug 23, 2017
Report
My mother asked for over 2 days for medical help because her oxygen levels were extremely low (79) before they sent her to ICU. She is thankfully better now . . . living elsewhere.
