Business Details
Emergency
services
Trusted Damage Restoration Services in Austin, TX
Atex Water Damage Restoration is a full-service restoration company dedicated to providing immediate and professional solutions for water, fire, and mold damage. With certified technicians and licensed contractors, we serve Austin, TX, and surrounding areas, offering 24/7 emergency response to address property damage promptly. Our team prioritizes transparency, reliability, and customer care, ensuring properties are restored to pre-loss condition or better.We work closely with insurance companies to streamline the claims process, providing free estimates and handling every step from cleanup to reconstruction. With years of experience and a commitment to quality, we aim to alleviate stress during difficult times through expert service and personalized attention.
Services
Water Damage
Fire Damage
Mold Removal
Contents Restoration
Contents Packout
Reconstruction
Highlights and features
- 24/7 emergency response for urgent damage restoration needs
- IICRC-certified technicians with specialized expertise in water, fire, and mold damage
- Transparent pricing and detailed free estimates for all services
- Direct insurance company coordination to simplify the claims process
- Comprehensive restoration process from initial cleanup to final reconstruction
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Fast response time
Very professional
Great communication
Thorough cleanup
Excellent customer service
Services
Water Damage
Our water damage restoration service addresses emergencies 24/7, using advanced equipment to extract water, dry affected areas, and prevent mold growth. Certified technicians assess damage, provide free estimates, and coordinate with insurance providers. We prioritize rapid response to minimize property loss and ensure thorough restoration to pre-damage condition.
Fire Damage
Fire damage restoration includes board-up, smoke removal, odor elimination, and structural repairs. Our IICRC-certified team handles water damage from firefighting efforts, soot cleanup, and content restoration. We work with insurance companies to streamline repairs, offering 24/7 emergency service and free on-site assessments to restore properties safely and efficiently.
Mold Removal
Professional mold removal services target hidden and visible mold growth, using containment strategies and specialized equipment. Certified technicians perform inspections, identify moisture sources, and apply anti-microbial treatments to prevent regrowth. We provide free estimates and prioritize health safety by following strict remediation protocols to ensure thorough mold elimination and property restoration.
Contents Restoration
Contents restoration salvages damaged belongings through cleaning, deodorization, and repair. Our team documents inventory, employs advanced techniques for textiles, electronics, and furniture, and coordinates insurance claims. We offer secure storage during repairs and guarantee careful handling of sentimental or valuable items to minimize replacement costs and emotional stress.
Reconstruction
Full reconstruction services rebuild properties after damage mitigation, including structural repairs, drywall replacement, and finish work. Licensed contractors handle insurance claims directly, ensuring code compliance and quality craftsmanship. We manage projects from blueprint to completion, offering free estimates and prioritizing timely restoration to return properties to pre-loss condition or better.
People
Tres Davis
Reconstruction Manager
Tres Davis leads reconstruction efforts with over a decade of experience in property restoration. He ensures projects meet quality standards while coordinating with insurance providers to streamline repairs for residential and commercial clients.
Andrea Gratopp
Project Coordinator
Andrea Gratopp manages project timelines and client communication, ensuring seamless coordination between teams. With five years in restoration, she prioritizes customer satisfaction through organized workflow and transparent updates during the recovery process.
Matt Korman
Project Manager
Matt Korman oversees large-scale restoration projects, leveraging eight years of industry expertise. He specializes in complex damage scenarios, ensuring efficient execution while maintaining compliance with safety and quality standards for client properties.
Danny Fleming
Contents Manager
Danny Fleming directs contents restoration operations, focusing on salvaging belongings with precision techniques. His team handles inventory management and insurance coordination, ensuring careful treatment of items during the recovery process.
Jordan Yates
Estimator
Jordan Yates provides accurate damage assessments and cost estimates, working directly with clients and insurers. With six years in the field, he ensures transparent pricing and detailed documentation to facilitate smooth claims processing.
Questions
How quickly can ATEX respond to an emergency?
Our team arrives within 15-30 minutes of contact for 24/7 emergency calls, ensuring immediate damage mitigation.
Does insurance cover water damage restoration?
Most policies cover water damage; we work directly with insurers to process claims and verify coverage details.
Can you restore water-damaged personal belongings?
Yes, we specialize in contents restoration, salvaging furniture, electronics, and sentimental items using advanced techniques.
Do you offer free estimates for fire damage?
We provide free on-site assessments and detailed repair cost estimates for all fire damage restoration services.
What areas do you serve?
We operate in Austin, Travis, Hays, Williamson, and Bexar Counties with rapid response capabilities.
How long does mold removal take?
Mold remediation typically requires 1-3 days depending on contamination extent, with free inspections available immediately.
Reviews (1)
Richard Rives
Aug 13, 2018
Report
ATEX arrived just 1 hour after I called them. We had a pipe burst in the basement of one of my rental properties. They acted quickly to minimize the damage, extracting all of the water and setting up the dryers to get everything aired out. They were very professional and talked me through their entire process from beginning to end. Their quick response saved us a lot of money. Thanks again, I would highly recommend.
