Business Details
23 Years
experience
Emergency
services
Your Trusted HVAC Partner in Northeast Georgia
ZAP Cooling and Heating has been a trusted name in HVAC services across Northeast Georgia since 2003. Founded by Zack Presnell, our family-owned business combines small-town values with professional expertise to deliver reliable heating, cooling, and maintenance solutions. With over two decades of experience, we prioritize honest pricing, transparent communication, and personalized service tailored to residential and commercial needs. Our certified technicians provide 24/7 emergency support, ensuring year-round comfort for homeowners from Gainesville to Clayton.Recognized as Best of White County for eight consecutive years and Bryant Dealer of the Year, we uphold a commitment to quality, community, and customer satisfaction. Our services include AC and furnace repair, heat pump installation, preventive maintenance plans, and energy-efficient upgrades, all backed by industry-leading financing options. At ZAP, we treat every home as if it were our own, blending technical skill with neighborly care to build lasting trust in every interaction.
Services
HVAC Repair
AC Installation
Furnace Maintenance
Heat Pump Services
Emergency Repairs
Preventive Maintenance
Financing Options
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency HVAC service with rapid response times.
- Our certified technicians deliver honest advice and transparent pricing.
- Family-owned since 2003, we prioritize community trust and personalized care.
- We provide industry-leading financing options for HVAC upgrades.
- Our preventive maintenance plans extend system life and reduce energy costs.
What people say
Expert technicians
24/7 emergency support
Transparent pricing
Community-focused
Energy-efficient solutions
Services
HVAC Repair
Our certified technicians diagnose and fix HVAC issues, including refrigerant leaks, electrical problems, and component failures. We prioritize rapid resolution for emergency repairs, ensuring minimal disruption to comfort. With transparent pricing and upfront diagnostics, we restore system efficiency while adhering to safety standards.
AC Installation
We specialize in central air, ductless mini-split, and window unit installations. Our team evaluates home size, insulation, and energy efficiency needs to recommend optimal systems. Backed by financing options and manufacturer warranties, our installations ensure long-term reliability and improved energy bills.
Furnace Maintenance
Preventive maintenance includes 28-point inspections, filter replacements, and efficiency calibrations. Regular service extends equipment lifespan, reduces breakdown risks, and maintains manufacturer warranties. Our seasonal tune-ups optimize performance for Northeast Georgia's climate extremes.
Heat Pump Services
We handle heat pump repair, installation, and maintenance, addressing common issues like frozen coils and refrigerant leaks. Our experts ensure systems operate efficiently year-round, providing both heating and cooling while minimizing energy consumption.
Emergency Repairs
Available 24/7 for urgent HVAC failures, our emergency service addresses critical issues like complete system shutdowns or refrigerant leaks. Rapid response teams prioritize safety and swift restoration, serving Northeast Georgia's residential and commercial clients during extreme weather.
People
Zack Presnell
Founder
Zack Presnell founded ZAP Cooling and Heating in 2003, leveraging his HVAC expertise to build a community-focused business. His leadership emphasizes integrity, technical excellence, and customer-centric service, driving the company's recognition as Best of White County for eight consecutive years.
Questions
Should I repair or replace my HVAC system?
Consider repair if your system is under 10 years old with minor issues. Replace if repairs exceed 50% of a new unit's cost or systems are 12+ years old.
Are HVAC maintenance plans worth it?
Yes. Preventive maintenance extends system life, reduces energy bills by 10-30%, and prevents costly breakdowns through regular inspections and tune-ups.
How does indoor air quality affect health?
Poor air quality exacerbates allergies and respiratory issues. We offer air purifiers and filtration solutions to remove contaminants like pollen and pet dander.
Do you service all HVAC brands?
Yes. Our technicians repair and maintain all major brands, including Carrier, Trane, Goodman, and York, with expertise in both older and modern systems.
What financing options are available?
We partner with Optimus to offer flexible financing, including low monthly payments and quick approval, making HVAC upgrades accessible for all budgets.
Reviews (5)
Frank Livermore
Aug 26, 2021
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Critical:Quality,Value
Get ready to get raked over the coals..Huge mark up on parts,add parts u dont need .mis diagnoised problem.
Services:Repair thermostat,Repair AC
Get ready to get raked over the coals..Huge mark up on parts,add parts u dont need .mis diagnoised problem.
Services:Repair thermostat,Repair AC
Aiden Dake
Aug 04, 2021
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WE ARE REQUESTING INSURANCE INFORMATION!! LONG REVIEW WORTH THE READ
Double check the work or watch them the entire time literally. Dont just be home. Take pictures for before and after if you are not watching them actively. Highly suggested. I dont know where or how to start with this. Maybe by stating that they should treat each customer's house as if it was their own mothers house. My mom is 61, however we both insist on doing home projects instead of hiring people when we can to avoid getting ripped off. One of those tasks was to fix all of the fallen insulation underneath her 20+ year
Double check the work or watch them the entire time literally. Dont just be home. Take pictures for before and after if you are not watching them actively. Highly suggested. I dont know where or how to start with this. Maybe by stating that they should treat each customer's house as if it was their own mothers house. My mom is 61, however we both insist on doing home projects instead of hiring people when we can to avoid getting ripped off. One of those tasks was to fix all of the fallen insulation underneath her 20+ year
Mary Davidson
Jul 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
jeff and his guys did a great job in our barbershop and the ladies at the office are always super nice and helpful. never have a problem getting someone on the phone or a question answered.
Services:Repair ducts & vents,Install ducts & vents
jeff and his guys did a great job in our barbershop and the ladies at the office are always super nice and helpful. never have a problem getting someone on the phone or a question answered.
Services:Repair ducts & vents,Install ducts & vents
Mo Chapman
Feb 03, 2021
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Excellent service!! They came to do an estimate for a possible new system thinking ours was not repairable. Once they checked the unit they called a technician to come and diagnose the problem. They came the same day and fixed it the same day !! Didnt make any promises but came through on a cold day
Services:Repair HVAC,HVAC maintenance
Services:Repair HVAC,HVAC maintenance
Deborah VanderWerf
Jan 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They arrived in less than one hour to fix my mother's heat! Very pleasant. Very thorough. I've been calling ZAP for years and they have always been so prompt, professional, and affordable!!
Service:Repair heating system
They arrived in less than one hour to fix my mother's heat! Very pleasant. Very thorough. I've been calling ZAP for years and they have always been so prompt, professional, and affordable!!
Service:Repair heating system
