Business Details
12 Years
experience
Emergency
services
Your Trusted Transportation & Logistics Partner in Austin, TX
Founded in 2014, Arrive Logistics has grown to become one of North America's largest and fastest-growing freight brokerages. Our success stems from a relentless focus on customer experience, combining advanced technology with a skilled workforce to deliver exceptional service. We specialize in multimodal capacity solutions, including cross-border, temperature-controlled, and open-deck shipping, supported by strategic partnerships and 24/7 operational support. Our proprietary technology platform, ARRIVEnow, enhances efficiency while maintaining a human-centric approach through dedicated account representatives. With over 500 employees and offices across the U.S., Canada, and Mexico, we provide nationwide coverage and industry-leading expertise in freight market intelligence.Our commitment to sustainability through initiatives like deadhead reduction and SmartWay partnership underscores our dedication to responsible growth. Backed by a leadership team with decades of logistics experience, we deliver tailored solutions that adapt to evolving market demands while maintaining a 95% customer satisfaction rate.
Services
Cross-Border Mexico
Cross-Border Canada
Temp Controlled
Drop Trailer
Less Than Truckload
Open Deck
Intermodal
Details
- Year established: 2014
Highlights and features
- 24/7 support with dedicated logistics experts available around the clock
- Strategic partnerships with 4,000+ shippers and 500+ carriers nationwide
- Proprietary ARRIVEnow technology for real-time shipment tracking and management
- Specialized cross-border expertise with CTPAT/OEA-certified carrier networks
- Commitment to sustainability through deadhead reduction and eco-friendly practices
Associations and certifications
- SmartWay Partnership
- EcoVadis Bronze Rating
What people say
Exceptional service
Quick response times
Reliable freight solutions
Great communication
Consistent capacity
Services
Cross-Border Mexico
Our Guadalajara-based team provides seamless cross-border service between the U.S. and Mexico. We maintain a network of CTPAT/OEA-certified carriers around key border cities, ensuring consistent rates and exceptional service for direct and transload shipments. Our expertise helps clients avoid costly mistakes and delays through regulatory compliance and operational excellence.
Cross-Border Canada
The Toronto-based team delivers expert cross-border solutions between the U.S. and Canada. We partner with certified carriers to provide regulatory guidance and cost-saving insights tailored to each client's specific needs. Our service includes documentation assistance, customs compliance, and optimized routing for efficient international freight movement.
Temp Controlled
Specialized temperature-controlled shipping solutions with FSMA and CARB-compliant carriers. We ensure proper handling of perishable goods through real-time monitoring and strict adherence to regulatory requirements. Our network guarantees reliable service with meticulous attention to detail for sensitive cargo transportation needs.
Drop Trailer
Data-driven drop trailer solutions serving over 500 shippers with 175,000+ annual loads. Our Core Carrier network maximizes cost savings and operational efficiency through optimized trailer utilization and strategic placement. This service reduces detention times and improves overall supply chain throughput for time-sensitive freight.
Less Than Truckload
Comprehensive LTL shipping solutions with elite regional, super-regional, and national carriers. We provide nationwide coverage through strategically located terminals and advanced route optimization technology. Our service combines competitive pricing with reliable on-time delivery performance for shipments ranging from single pallets to full truckloads.
People
Matt Pyatt
Chief Executive Officer
Co-founded Arrive Logistics in 2014 after building his career at Command Transportation. Oversees financial health, strategic vision, and company culture while building a scalable leadership team to support growth.
Eric Dunigan
President & Co-Founder
Co-founded Arrive Logistics in 2014. Leads Strategic Partnerships team with extensive supply chain expertise, helping clients reimagine shipping strategies through data-driven insights and market intelligence.
Scott Sandager
Chief Administrative Officer
Brings 14+ years of logistics experience to Arrive. Focuses on organizational design, talent development, and customer satisfaction. Previously held leadership roles at AFN freight brokerage before joining Arrive in 2018.
David Spencer
VP of Market Intelligence
Leads Arrive's market intelligence initiatives with 6 years of business intelligence experience from AFN. Publishes monthly market updates and provides critical data analysis to support strategic decision-making for shippers and carriers.
Andrew Clarke
Board Chair
20+ years of global transportation experience including roles as C.H. Robinson CFO and Panther Expedited Services CEO. Provides strategic guidance as Board Chairman for Arrive Logistics and related companies.
Questions
How do I get a freight quote from Arrive Logistics?
Request a quote through our ARRIVEnow Shipper portal for instant pricing or contact our team directly for customized solutions tailored to your specific shipping needs.
What payment terms does Arrive Logistics offer?
We offer standard 30-day payment terms or 2-Day Quick Pay with a 2% fee, providing flexibility to meet carriers' cash flow requirements.
Do you handle international shipping?
Yes, we specialize in cross-border solutions between the U.S., Mexico, and Canada with dedicated teams in Guadalajara and Toronto managing regulatory compliance and logistics.
How does Arrive Logistics handle emergency freight issues?
Our 24/7 support team provides immediate assistance for urgent freight issues, with dedicated representatives available around the clock to resolve problems quickly.
What technology platforms do you use?
We utilize our proprietary ARRIVEnow platform for real-time tracking and management, integrated with leading visibility providers to monitor shipments and prevent delays.
How do you ensure freight security?
We implement strict security protocols including carrier vetting, CTPAT/OEA-certified partners for cross-border shipments, and real-time tracking to prevent fraud and ensure cargo safety.
Reviews (5)
E. McSwain
Dec 24, 2021
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DRIVERS STAY AWAY STAY AWAY!!!!! THEY DO NOT PAY!!!Picked up load on 8/30/2021 on time, delivered on time, no issues whatsoever. Still waiting to be paid on 12/30/2021. Tried contacting broker over phone only to be transferred to an imaginary accounting department that you can never get anyone on the phone. Tried emailing agent his response "I don't work in accounting". Clear case of Breech of Contract. DRIVERS STAY AWAY STAY AWAY!!! THEY DO NOT PAY!!!!
Brenden Beaton
Dec 12, 2021
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I've had the absolute pleasure of working with Austin Vandiver on countless opportunities and couldn't be happier with the level of service he provides. Responses seem almost instant, rates are always competitive and he's as transparent as they come. If you need logistics support, I'd ask for Austin. You'll get answers quick and brutal honesty, in the an industry that lacks it.
Mohit Arora
Dec 04, 2021
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They play games and I would give me negative stars. They dont pay carriers. The broker Samuel and Nick are the worst brokers to work with. First we waited so long at pickup and got no detention paid. Then after delivering at the first drop, the second drop didnt take the load because it was tilted and the broker told me we know its the shipper fault with the way they loaded. Then sent us 180 miles to get it restacked. Once we come back they said we could have restacked it here but you broker said no to say. So he did it on purpose. After that I have clean BOLs for the load and they are
Hangry Trucking
Nov 17, 2021
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I book most of my 9 trucks repeatedly with these guys. They have been great and understanding to our needs. Thanks Michael Richey!
Simon Weldegergis
Nov 11, 2021
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I did 24-72hr drop trailer load with this company. After 3 days i could not find my trailer at receiver. I told the broker. he is not responsible he told me just go deal with receiver. Receiver they keep ignoring me too. Finally decide to sue receiver i paid for lawyer and lawyer sent letter to receiver they ignored my lawyer too my option was to go to court. My lawyer asked me more money. This all process took 6 month's. Suddenly broker called me after 6 monthes and he asked did you found your trailer. No. He told me we found your trailer and i asked him okay who is going take care all this
